Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,441 Reviews)
Rating breakdown 6,441 reviews
5 Stars
4,872
4 Stars
1,302
3 Stars
154
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
adjustable door bins fall out and crack
on September 14, 2023
Posted by: DeeGee_22
The top door bins do not slide into the slots securely, the fit is poor, so they easily fall out when opening and closing the doors and are now cracked.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 15, 2023
We pride ourselves on our high quality standards and regret that our product has not lived up to your expectations. It is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We regularly use consumers' feedback for the continuous improvement of our product and welcome your opinion. If you have any additional suggestions, comments, or concerns, please let us know. You can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Delighted with Frigidaire purchase
on September 14, 2023
Posted by: Cool Janie
[This review was collected as part of a promotion.] So happy to find a Frigidaire to fit in my small kitchen. It has all the features I was looking for. Having the freezer on the bottom means I can easily reach the main compartment. Also enjoy how bright the interior lights are.
Written by a customer while visiting frigidaire.com
Customer Rating
4
ice maker
on September 14, 2023
Posted by: gwarfan
[This review was collected as part of a promotion.] Only gave it four stars cuz there is no way to bleed the air out of the line( that I'm aware of ) for the ice maker. my model does not have a water dispenser so it took about 4 days to begin making ice once all the air was purged from the system and yes I purged the air out of the line leading to the fridge. Other than that I absolutely love the fridge. fits great runs quietly and also makes ice pretty quietly compared to my old one anyway. definitely will take me time to relearn where to put stuff since this is my first bottom freezer refrigerator I have owned. but all in all I love the new fridge. Also can't wait to see the electric bill cuz I'm pretty confident my old one was very inefficient.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great buy!
on September 14, 2023
Posted by: Tmac24
[This review was collected as part of a promotion.] Its the perfect size for my household and it's easy to navigate all the functions. The only thing missing is a light for the freezer otherwise it's perfect.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fit, Perfect Look
on September 15, 2023
Posted by: Mit30
[This review was collected as part of a promotion.] Our new Frigidaire is the perfect fit and perfect look for our compact kitchen. We are enjoying its spacious features and overall functionality.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 15, 2023
Posted by: Stephen 24
[This review was collected as part of a promotion.] I just love it, and the ice machine works great!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on September 16, 2023
Posted by: mgoldsmith33
[This review was collected as part of a promotion.] Because I have a small space for my refrigerator I never thought I'd be able to get anything other than the conventional top freezer model that I'd had for 30 years. And honestly, when I first got this one, I was terrified trying to fit everything from my old freezer into this one - the compartments definitely help organize, but they also limit what can fit. However, I DO admit that I have shopping issues and don't use what's in the freezer, so I'm hoping this will help! Love the top refrigerator and it definitely holds a ton.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice Fridge But Slow Ice
on September 16, 2023
Posted by: Wm1968
[This review was collected as part of a promotion.] I’m happy with the look and size of the refrigerator; however, the ice production is slow and the amount of ice is small. The refrigerator itself seems a little noisy.
Response from frigidaire.comBy Christian , Online Outreach Specialist, September 18, 2023
Hi Wayne!
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention.We understand that some sounds coming from your refrigerator can take some getting used to. High-efficiency compressors like the one included in this model will run at a higher RPM than older models, and it is normal to hear some high-pitched humming or pulsing noises while in operation. To learn more about normal operating sounds, kindly check page 21 of your complete owner's manual. In the event they persist, kindly connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention.We understand that some sounds coming from your refrigerator can take some getting used to. High-efficiency compressors like the one included in this model will run at a higher RPM than older models, and it is normal to hear some high-pitched humming or pulsing noises while in operation. To learn more about normal operating sounds, kindly check page 21 of your complete owner's manual. In the event they persist, kindly connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com