Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Love my appliances
on June 13, 2026
Posted by: Ljs loves them
[This review was collected as part of a promotion.] I love my appliances. I bought a counter depth refrigerator, gas stove and overhead microwave and absolutely love all 3. The microwave has a under the unit fan and light and it gives just the extra touch when cooking
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 16, 2026
Thank you for sharing your wonderful feedback. We're thrilled to hear that you are enjoying all three of your new appliances—the counter-depth refrigerator, gas range, and over-the-range microwave.
It's especially rewarding to know that the microwave's built-in fan and lighting features add extra convenience to your cooking experience. Thoughtful details like these are designed to make everyday tasks easier and more enjoyable, and we're glad they're making a positive difference in your kitchen.
Thank you for choosing Frigidaire for your home. We truly appreciate your support and are delighted that your appliances are meeting your expectations. If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
It's especially rewarding to know that the microwave's built-in fan and lighting features add extra convenience to your cooking experience. Thoughtful details like these are designed to make everyday tasks easier and more enjoyable, and we're glad they're making a positive difference in your kitchen.
Thank you for choosing Frigidaire for your home. We truly appreciate your support and are delighted that your appliances are meeting your expectations. If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cautiously Optimistic
on June 13, 2026
Posted by: Lars44
[This review was collected as part of a promotion.] My home is limited to a smaller refrigerator size and this one fit the need perfectly. So far the functionality has been excellent and I love the appearance and smudge resistant front.
Recently I read a review which included this brand/model which advised an issue with procuring replacement parts. I am hopeful that this issue will improve expeditiously.
Recently I read a review which included this brand/model which advised an issue with procuring replacement parts. I am hopeful that this issue will improve expeditiously.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 16, 2026
Thank you for sharing your experience with your new refrigerator. We're delighted to hear that it was the perfect fit for your space and that you're enjoying its functionality, appearance, and smudge-resistant finish.
We also appreciate your feedback regarding replacement parts availability. We understand how important it is for customers to have access to parts and support when needed. While we're pleased that your refrigerator is performing well, we value your comments and will share them with the appropriate teams as we continuously work to improve the customer experience.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
We also appreciate your feedback regarding replacement parts availability. We understand how important it is for customers to have access to parts and support when needed. While we're pleased that your refrigerator is performing well, we value your comments and will share them with the appropriate teams as we continuously work to improve the customer experience.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 12, 2026
Posted by: Kajolnut
[This review was collected as part of a promotion.] Thoroughly enjoying this refrigerator. It looks good. It cools good. It’s easy to see everything because of the layout.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 15, 2026
Hello Kajolnut, thank you for sharing your feedback! We’re delighted to hear that you’re thoroughly enjoying your refrigerator and that it’s performing well for your needs. It’s great to know you appreciate its design, cooling performance, and the easy-to-see interior layout. Those features are designed to make everyday use more convenient.
We truly appreciate you choosing Frigidaire and are glad your experience has been a positive one.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We truly appreciate you choosing Frigidaire and are glad your experience has been a positive one.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge
on June 12, 2026
Posted by: Stamford
[This review was collected as part of a promotion.] I previously owned a Frigidaire side by side and I loved it, that’s why we bought another Frigidaire appliance they are the best.
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 15, 2026
Hi, Stamford! Thank you for sharing your feedback and for your continued loyalty to Frigidaire! We're thrilled to hear that your previous side-by-side refrigerator served you well and that you've chosen another Frigidaire appliance. It's wonderful to know you continue to trust our brand, and we’re glad your new French door refrigerator is meeting your expectations. We truly appreciate your support!
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll be happy to assist you with anything you may need. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll be happy to assist you with anything you may need. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door fridge
on June 12, 2026
Posted by: Terlar
[This review was collected as part of a promotion.] Very pleased so far with this fridge. Enough room for 2-3 person household. Love the depth and able to find everything. The cubbies were a little hard to get in and have not tried shelf adjustments as the way they are set seems to work for us. Overall very pleased.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 15, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear the refrigerator is a great fit for your household and that you’re enjoying the depth and easy access to everything inside. We appreciate your feedback on the cubbies and shelving as well—it’s helpful insight. We’re happy it’s working well for you overall, and thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 12, 2026
Posted by: Sal1969
[This review was collected as part of a promotion.] We are very pleased with our new refrigerator. She runs quietly and is keeping everything nice and cool.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 16, 2026
Hello Sal1969, thank you for sharing your feedback! We’re happy to hear that you’re very pleased with your new Frigidaire refrigerator. It’s great to know that you’re enjoying its quiet operation and that it’s keeping your food fresh and properly cooled.
We appreciate you choosing Frigidaire and are glad your new refrigerator is providing the performance and reliability you were looking for.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate you choosing Frigidaire and are glad your new refrigerator is providing the performance and reliability you were looking for.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New beautiful Refrigerator
on June 12, 2026
Posted by: Betterbumper
[This review was collected as part of a promotion.] So pleased! It's quiet, good-looking, good interior lighting, and perfect temperatures.
Very Happy
Very Happy
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 15, 2026
Hi Betterbumper!
Thank you for taking the time to share your feedback regarding your Frigidaire refrigerator. We are delighted to hear that you are so pleased with your unit and that it is performing well in terms of quiet operation, appearance, interior lighting, and temperature control.
It’s wonderful to know that the refrigerator is meeting your expectations and contributing to your satisfaction at home.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback regarding your Frigidaire refrigerator. We are delighted to hear that you are so pleased with your unit and that it is performing well in terms of quiet operation, appearance, interior lighting, and temperature control.
It’s wonderful to know that the refrigerator is meeting your expectations and contributing to your satisfaction at home.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small but well designed
on June 12, 2026
Posted by: Patti2b3
[This review was collected as part of a promotion.] I had to purchase a smaller fridge to fit my space. This fridge is very well designed and optimizes the space. I also like the ice cubes - they are smaller and fit perfectly in my water bottle!
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 16, 2026
Hello Patti2b3, thank you for sharing your feedback! We’re happy to hear that your new Frigidaire refrigerator is a great fit for your space and that you’re enjoying the thoughtful design and space optimization. It’s also wonderful to know that the smaller ice cubes are working perfectly for your water bottle and adding convenience to your daily routine.
We appreciate you choosing Frigidaire and are glad your new refrigerator is meeting your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate you choosing Frigidaire and are glad your new refrigerator is meeting your needs.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com