Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,828 Reviews)
Rating breakdown 6,828 reviews
5 Stars
5,182
4 Stars
1,372
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Good Choice!
on November 15, 2023
Posted by: Lorac76
[This review was collected as part of a promotion.] I’m pleased with this refrigerator! It replaced an 18 year old one door refrigerator with freezer below. It is taking a little time to get used to the smaller size and 2 refrigerator doors. But it is so well lit inside, the 3 freezer drawers hold quite a lot, and I can find food in the refrigerator more easily. And I know a Frigidaire appliance will hold up well over time.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 16, 2023
Posted by: kaylaarnold
[This review was collected as part of a promotion.] I absolutely love this fridge! The buttons to control ice maker are at the front to the side so you don’t have to reach in a weird spot - the filter was super easy to put in and change. I love the shelves that are on doors there is a total of 6 which gives lots of storage. I love how big and spacious the fridge is. The freezer is great with three drawers. My son has allergies so we let him use top drawer to keep separate and even though it’s the smaller drawer still plenty of room for his food.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on December 2, 2023
Posted by: Rose PO
[This review was collected as part of a promotion.] Woke up this morning the refrigerator is running non stop. Look for the manual. Oh, that's right, you don't do manuals anymore. Now I have to spend my time finding an on-line manual. Finally quit, but I am going to have to spend my time sooner or later figuring out what is going on. Not even a year old and there are issues.
Response from frigidaire.comBy Christi, Outreach Specialist, December 4, 2023
Thanks for reaching out to us, Rose PO. We are sorry that this has been your experience with the appliance thus far and that the air conditioner does not live up to your expectations. Although we do our best, no manufacturer can guarantee that repairs will never be required or that a failure may occur in the lifetime of the appliance with any of their products. Life span is determined by many factors, such as use, care, providing proper maintenance, and cleaning, as outlined in the use and care manual. Other factors could be where the product is installed and whether it was installed properly. Which is why Frigidaire provides very comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
1
No Door Ajar Alarm
on December 6, 2023
Posted by: Art_
There is no Door Ajar Alarm even though the Owners Manual and Specifications sheet say that this model has it.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 7, 2023
Thank you for taking the time to leave us a feedback, Art. As per checking, this does have a door ajar alarm, however, it does not have any buttons. When and door is left open for 5 minutes, an alarm will sound. The alarm is turned off by closing the door. If you require any further assistance, please don't hesitate to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
2
NOISY
on December 15, 2023
Posted by: constantdrone
[This review was collected as part of a promotion.] Hello,
This refrigerator is really noisy. Constantly. My partner is thinking about making a sound proof box for it. And sadly, for me, he is correct: the old fridge was better. I hear there is nothing to be done, but wish someone has warned us about the constant drone.
This refrigerator is really noisy. Constantly. My partner is thinking about making a sound proof box for it. And sadly, for me, he is correct: the old fridge was better. I hear there is nothing to be done, but wish someone has warned us about the constant drone.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 18, 2023
Thank you for sharing your feedback with us, Diane. We would like to apologize that your experience didn't match your expectations. Your comments are vital to us as it can help us understand our strengths and identify areas for growth. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. In addition, you may want to check on this link to understand the normal operating sounds you may hear on your refrigerator: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A21785802en.pdf then go to page 21. Please, if there's anything we can do to assist you, do not be hesitant to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Christmas gift to my folks
on January 6, 2024
Posted by: First born Naty
[This review was collected as part of a promotion.] This refrigerator was a gift for Christmas to my folks to finally replace their old one. We were limited due to size which in turn limited possible functions and options. Everything about this fridge is an upgrade for them, but my key goal was to get the refrigerator up to eye level with the lesser-used freezer down below. The only drawback to this model is that there is no water dispensing option and no light in the freezer. (Will be looking for matching appliances soon as we can afford them.)
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 12, 2024
Posted by: Joe7200000
[This review was collected as part of a promotion.] Really like new fridge
Inside lighting is amazing
Inside lighting is amazing
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size and function
on January 16, 2024
Posted by: Turtle21
[This review was collected as part of a promotion.] Great price, has everything we need and fits neatly into our space. Love counter depth, helps with the flow of the kitchen. Ice maker is great. Didn’t need a water dispenser so all the boxes ticked.
Written by a customer while visiting frigidaire.com