Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,740 Reviews)
Open Ratings Snapshot
Rating breakdown 7,740 reviews
5 Stars
5,882
4 Stars
1,559
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
on March 18, 2025
Posted by: Ruidoso Strong
[This review was collected as part of a promotion.] Our new fridge is perfect for the two of us!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Fridge
on March 18, 2025
Posted by: JohnG97
[This review was collected as part of a promotion.] The fridge works great and was set up nicely.
Just need to figure out why it buzzes every know and then.
Response from frigidaire.comBy Maico, Online Outreach Specialist Frigidaire, March 20, 2025
Thank you for your review, JohnG97. We appreciate you sharing your feedback. Your comments are vital to us in improving future appliances.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Fridge review
on March 18, 2025
Posted by: JimmyCornbread
[This review was collected as part of a promotion.] Efficient design Nice brushed metal doors.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Perfect for small kitchen
on March 18, 2025
Posted by: MartiS
[This review was collected as part of a promotion.] This Frigidaire refrigerator turned out to be better than anticipated. It's roomy, has great storage in the doors, and the freezer drawers are perfect for organization.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on March 17, 2025
Posted by: Miss Stoney Creek
[This review was collected as part of a promotion.] I am so happy with my new refrigerator, especially the big freezer & ice maker. Love it wish I had go it sooner.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 18, 2025
Hi, Miss Stoney Creek. We appreciate you taking the time to provide feedback. We're glad to hear how you love every design and functionality of your unit. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on March 17, 2025
Posted by: SylviaT54
[This review was collected as part of a promotion.] Love the fridge
Freezer is a little smaller than I thought it would be
Overall I'm enjoying it
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 17, 2025
Hello, SylviaT54. Thank you for your feedback! We're so glad to hear that you're enjoying your new fridge. We understand that the freezer size wasn’t quite what you expected, but we’re happy that overall it’s working well for you.

If you need any further assistance or have any other questions, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! -Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Excellent
on March 17, 2025
Posted by: Margie2009
[This review was collected as part of a promotion.] It’s a very good frig. I had one annoying problem that your company should explain. It made terrible grinding noises on occasion , I researched and found that the button for ice maker in frig was On. I did not want ice maker and no one instructed me that this button should be off. I almost returned this item but I found the problem. Please highlight this issue
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 17, 2025
Hello Margie2009!

We’re glad to hear you’re enjoying your Frigidaire Counter-Depth French Door Refrigerator! We appreciate you sharing your experience with the ice maker setting and understand how that could have been frustrating. Your feedback is valuable, and we’ll make sure to pass it along for future improvements. If you ever need assistance, please don't hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). We're always happy to help! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on March 16, 2025
Posted by: labcd
[This review was collected as part of a promotion.] I AM VERY PLEASED WITH IT
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 18, 2025
Hello there. We appreciate you taking the time to submit a 5-star review. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
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