Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Fine
on October 16, 2024
Posted by: Surprised
I bought this fridge because it was one of only three fridges that fit the space allotted. I am very disappointed that a manual was included. I tried to obtain one online but got lost in the maze of websites. It has a ice maker which I have no idea about, nor how to install it. If you actually read this review please send me a manual.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, October 17, 2024
Hello there. We appreciate you stopping by to share your feedback. We understand the importance of having a copy of the user manual and installation guide to have your unit working properly. Please check out the link provided.
If you need more assistance, contact us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
We recently moved and needed a new fridge. We were looking for a fridge that gave us a good amount of storage space bit fit in a narrow spot. We love this fridge. Ir is perfect for our needs.
Counter depth sizing is unique and fits perfectly in the 32" opening in my kitchen. Other manufacturers model options were hard to determine the exact sizing. Fridigaire made it easy with an exact outside dimension information sheet.
Shelving retaining clips need to be improved as one broke off immediately when changing position. Shelving should include a butter egg and deli drawer. Had to purchase aftermarket drawers to solve the lack of OEM option.
Lighting should be provided in the freezer compartment. Freezer door closes better than other brands!
The only issue I have is with the left door. The flap that seals seems a weak point.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, October 10, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We recommend checking if there is no hindrance that will cause the seal not to close completely. If the issue still persists, feel free to reach out us here or via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
We value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. Our team will evaluate your review to help in implementing future design improvements to our product lines.