Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Mom's Fridge
on August 5, 2026
Posted by: SGM26
[This review was collected as part of a promotion.] We've only had the fridge for a little less than a week but thus far it is working great. Spacious, well-lit, and it looks nice!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear your new Frigidaire refrigerator is off to a great start. It’s wonderful to know you’re enjoying the spacious interior, bright lighting, and attractive design. We appreciate you choosing Frigidaire and hope you continue to enjoy your new refrigerator for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love my new frigidaire
on August 5, 2026
Posted by: RAJ65
[This review was collected as part of a promotion.] My RV frig went out and they are ridiculously expensive to replace. So, I chose to buy a residential one. I love it. Lots of space. It’s the widest frig I’ve ever had. Love the door shelves and the freezer on the bottom is awesome.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire refrigerator has been a great solution for your RV and that you’re loving the spacious interior and extra-wide design. It’s wonderful to know the roomy door shelves and convenient bottom freezer are working so well for you. We appreciate you choosing Frigidaire and hope you continue to enjoy all the space and convenience your new refrigerator provides!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire makes a very nice refrigerator.
on August 5, 2026
Posted by: Russell in Houston
[This review was collected as part of a promotion.] The new Frigidaire counter depth refrigerator fits great and looks great. And works great!
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 7, 2026
Hi, Russell in Houston! Thank you for sharing your feedback! We’re delighted to hear that your new Frigidaire French-Door Refrigerator is a great fit for your space and that you’re enjoying its design and performance. We know how important it is for a refrigerator to complement your kitchen while providing reliable everyday functionality, and we’re happy to hear this model is working great for you.
We appreciate you choosing Frigidaire and taking the time to recommend our refrigerator. Your satisfaction means a lot to us.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in.-Angel
We appreciate you choosing Frigidaire and taking the time to recommend our refrigerator. Your satisfaction means a lot to us.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door
on August 5, 2026
Posted by: mtn man
[This review was collected as part of a promotion.] luv my new fridge---so much more room and reach in space compared to our old 2 door freezer on the bottom---both have the same cubic foot storage capacity but the efficiency of the French Door model is 20 times better!!!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for the fantastic feedback! We’re thrilled to hear you’re loving your new Frigidaire French door refrigerator and enjoying the increased accessibility and usable storage space. It’s great to know that, even with the same cubic-foot capacity as your previous refrigerator, the French door design feels so much more spacious and efficient for your everyday needs. We truly appreciate you choosing Frigidaire and hope you continue to enjoy your new fridge!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very roomy
on August 5, 2026
Posted by: AD1001
[This review was collected as part of a promotion.] I am loving my new refrigerator! I love that everything is eye level and I dont have to crouch down to reach the bottom shelf.
The only complaint so far is that there isn't a light in the freezer portion. My kitchen light is further away from the refrigerator and it is dark.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 6, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re loving your new refrigerator. It’s great to know that the eye-level refrigerator design has made it easier and more convenient to access your food without having to bend down.
We also appreciate your feedback about the freezer compartment. We understand how a freezer light would make it much easier to see and organize items, especially in kitchens with less direct lighting. Your suggestion is valuable, and we’ll be happy to share it with our product team for future consideration.
If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
We also appreciate your feedback about the freezer compartment. We understand how a freezer light would make it much easier to see and organize items, especially in kitchens with less direct lighting. Your suggestion is valuable, and we’ll be happy to share it with our product team for future consideration.
If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful appliance
on August 5, 2026
Posted by: Chantalin93436
[This review was collected as part of a promotion.] In love with my new fridge. I have a smaller area for a fridge and still wanted a nice one. This fit the space perfectly and is gorgeous. The doors open and close softly. A lot of space too. My freezer is perfect with all the different spaces. The smaller ice cubes are a welcomed surprise. Doesn’t have a freezer light which is weird but nothing I can’t live with. Looking forward to a long relationship with this one.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for sharing such a wonderful review! We’re thrilled to hear that your new Frigidaire refrigerator fits your space perfectly while still giving you the style, storage, and features you were looking for. It’s great to know you’re enjoying the soft-closing doors, spacious freezer, flexible storage, and smaller ice cubes!
We also appreciate your feedback about the lack of a freezer light. Comments like yours are valuable as we continue to improve our products. We’re so happy you’re in love with your new refrigerator and hope it’s the start of a long and happy relationship!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We also appreciate your feedback about the lack of a freezer light. Comments like yours are valuable as we continue to improve our products. We’re so happy you’re in love with your new refrigerator and hope it’s the start of a long and happy relationship!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on August 5, 2026
Posted by: Mikef6977
[This review was collected as part of a promotion.] Works and looks great. Freezer is a bit jumbled with the drawers but its big enough.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 6, 2026
Hi Mikef6977!
Thank you for taking the time to share your feedback with us. We're delighted to hear that you're pleased with the look and performance of your refrigerator and that the freezer provides the space you need.
We also appreciate your comments about the freezer drawers. Feedback like yours helps us better understand our customers' experiences and identify opportunities for improvement.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We're delighted to hear that you're pleased with the look and performance of your refrigerator and that the freezer provides the space you need.
We also appreciate your comments about the freezer drawers. Feedback like yours helps us better understand our customers' experiences and identify opportunities for improvement.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 4, 2026
Posted by: SLando
[This review was collected as part of a promotion.] While i love it, i did order and extra shelf as too much room on the top shelf. Freezer drawer is a little clunky but, otherwise great fridge set up
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 6, 2026
Hi there. Thank you for sharing your feedback! We’re happy to hear that you’re loving your Frigidaire refrigerator and that it’s been a great addition to your kitchen. We appreciate your comments about the extra shelf and freezer drawer, and we’re glad the overall setup and design are working well for you. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com