Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,378 Reviews)
Rating breakdown 6,378 reviews
5 Stars
4,821
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Perfect Size for Smaller Kitchen
on September 24, 2023
Posted by: Vivian A
[This review was collected as part of a promotion.] I purchased this refrigerator while doing a kitchen renovation. For a smaller kitchen, this counter-depth frig is the perfect size. It looks great in my new kitchen. There’s much more space in the frig than my old one and I love that it’s stainless steel. The ice maker works great, which I don’t have in my old frig.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!!! Only one problem.....there is a viberation that sounds like it is the doors.
on September 28, 2023
Posted by: Marcelle1
[This review was collected as part of a promotion.] Love the French doors. So easy to see everything in refrigerator with bending over.
One problem .....there seems to be a viberation in the doors.
One problem .....there seems to be a viberation in the doors.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge!
on October 7, 2023
Posted by: Dave3Ind
[This review was collected as part of a promotion.] I needed a narrow fridge and came across this unit. At 31 1/2” wide it was a perfect fit for my kitchen. It seems to have a lot more room inside than I expected. I was concerned about it’s “brushed steel” finish but it’s easy to clean and matches my other stainless appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Air filter
on October 14, 2023
Posted by: 9thman
I went to install a new air filter to find out that there was none put in my Frigidaire.
Manufacture date 3/23. Not to happy about this.
Manufacture date 3/23. Not to happy about this.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 16, 2023
Hello there. We really feel your disappointment, and we're sorry to hear this is what you encounter with your refrigerator. We want you to know that we can find the best resolution for your issue, and we are happy to assist you anytime. At your convenience, feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
ICE MAKER QUESTIONS
on October 20, 2023
Posted by: Julie Jo
[This review was collected as part of a promotion.] I love my new refrigerator so far.
Although I am having an issue with the ice maker. I'm not sure if you need to shut it off once the bin is full or not. I've had one occasion where there appeared to be water that got in the ice bin and the ice all stuck together.
Not sure what is causing this?
Also, really miss having a 'cheese-meat' drawer and find it inconvenient that you have to open both doors before you can open one of the two drawers that there are.
Otherwise, I love the additional space this model provides. I'll never buy a side by side again.
Although I am having an issue with the ice maker. I'm not sure if you need to shut it off once the bin is full or not. I've had one occasion where there appeared to be water that got in the ice bin and the ice all stuck together.
Not sure what is causing this?
Also, really miss having a 'cheese-meat' drawer and find it inconvenient that you have to open both doors before you can open one of the two drawers that there are.
Otherwise, I love the additional space this model provides. I'll never buy a side by side again.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy
on October 21, 2023
Posted by: Georgia34
Fridge runs constantly unless the doors are open. Works fine except for that.
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 23, 2023
Hi, Georgia34. We appreciate you taking the time to share your thoughts and feedback with us. Please know that it's important for us to hear if our products are meeting our consumers' expectations and what may be implemented in future designs. There could be a few reasons why the refrigerator door will not close properly: the door was closed too hard, causing the other door to open slightly. In this case, you have to close both doors gently. Another reason could be that the refrigerator is not level. It rocks on the floor when moved slightly. In this one, you have to ensure the floor is level and solid and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. If the issue still persists, please contact us by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE THIS FRIDGE!
on October 23, 2023
Posted by: boston3380
[This review was collected as part of a promotion.] I grew up with Frigidaire appliances and know them to be the best. I love that years and years later, I made the decision to purchase a refrigerator of my own from the same brand and it does not disappoint. I absolutely LOVE this refrigerator! I will undoubtedly purchase the rest of my appliances from Frigidaire!!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not Happy
on October 23, 2023
Posted by: BABS4621
I have had nothing but problems since I purchased this refrigerator and it was delivered 10 days later. One of the shelves in the door fell off and I cannot get it back into place. There have been no working lights in either the refrigerator or the freezer. The doors do not automatically close and I have to be sure they are completely closed manually. Almost every time I open the freezer door, it makes a "clunking" noise. I found that out the hard way when I discovered additional frost inside the freezer.
Response from frigidaire.comBy Online Outreach Specialist, October 24, 2023
Hi Barbara!
We're sorry to hear that you had a bad experience with your refrigerator in such a short time.Please know that it's important for us to hear if our products are meeting our consumers' expectations.At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We're sorry to hear that you had a bad experience with your refrigerator in such a short time.Please know that it's important for us to hear if our products are meeting our consumers' expectations.At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com