Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,740 Reviews)
Rating breakdown 7,740 reviews
5 Stars
5,882
4 Stars
1,559
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Awesome Refrigerator
on April 2, 2025
Posted by: Loxsteve
[This review was collected as part of a promotion.] My wife and I, being elderly, found it increasingly difficult to bend over or squat down to reach things in our old refrigerator that had a top freezer. So we decided to get this bottom freezer refrigerator and are so glad we did. It is great having everything we need at basically eye level. No more bending down. On top of that, it is a beautiful refrigerator with many great features. I like the fact that it has a digital display to set the temperature. It is small enough to fit in our small space but plenty big enough for our needs. We are very happy with it. I highly recommend this refrigerator.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 4, 2025
Thank you for sharing your wonderful feedback! We’re so glad to hear that your new bottom freezer refrigerator has made things easier for you and your wife. It's great to know that having everything at eye level is helping you avoid the bending and squatting that was becoming difficult. We're also thrilled that you’re enjoying the digital display and the other great features. It’s wonderful to hear that the fridge is the perfect size for your space while still meeting all of your needs.
We truly appreciate your recommendation and are so happy to have you as a satisfied customer!
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
We truly appreciate your recommendation and are so happy to have you as a satisfied customer!
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 2, 2025
Posted by: Katkrazy
[This review was collected as part of a promotion.] Small refrigerator but very well laid out, very user friendly. I like that the freezer compartment has 2 drawers so 3 levels. It keeps from having everything in one deep drawer and having to dig to find stuff. I had another brand that was the same size except it was standard depth not counter depth like this one and really it had less usable space.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 4, 2025
Thank you for sharing your thoughts! We’re glad to hear that the refrigerator’s layout and user-friendly design are working well for you. The two drawers in the freezer compartment are definitely a great feature for easy organization, and it’s fantastic that the counter-depth design maximizes usable space. It’s great to know that this fridge is making a big difference compared to your previous one.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good refrigerator
on April 2, 2025
Posted by: Mike th
[This review was collected as part of a promotion.] Love the fridge
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 2, 2025
Thank you so much for your kind words, Mike th! We’re thrilled to hear that you love the fridge. If you need anything else, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 2, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 2, 2025
Posted by: Vicky1962
[This review was collected as part of a promotion.] I love my new fridge! It got cold very quickly. I have enough space for anything I need to keep cold. Shelving is easy to adjust, it’s well lit and everything is reachable. Glad I decided on Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fridge for Our Home
on April 2, 2025
Posted by: Veddernatl23
[This review was collected as part of a promotion.] It’s not more than it needs to be and has everything we want. It immediately made our kitchen feel complete. We love it!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 1, 2025
Posted by: Frigidairejo
[This review was collected as part of a promotion.] One of the best features of this refrigerator is the size fix perfect in my kitchen. The inside is spacious and the fridge has different compartments to storages of all types of frozen foods. The quality is excellent. The only thing that I dislike is a sounds that it makes sometimes when is charging.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Little Fridge
on April 1, 2025
Posted by: Minnie5825
[This review was collected as part of a promotion.] We are so happy with our new refrigerator. It’s great and works well for our family. It’s small in size but actually fits a lot! Love it!
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 2, 2025
Hello, Minnie5825! We're so glad to hear that you're happy with your new refrigerator and that it works well for your family! It's great that, despite its smaller size, it provides plenty of storage space. If you ever have any questions or need assistance, feel free to reach out via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Enjoy your new fridge! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 1, 2025
Posted by: ogre40
[This review was collected as part of a promotion.] Fridge looks great!! Just wish the instructions that came with it did a better job of explaining things like door shelf installation and controls set up.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 1, 2025
Good day!
Thank you for sharing your thoughts with us! We're happy to hear that you love the look of your fridge. We appreciate your feedback regarding the instructions, and we understand how clear and detailed setup guides make a difference. Your comments will be shared with our team to help improve our user manuals. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Thank you for sharing your thoughts with us! We're happy to hear that you love the look of your fridge. We appreciate your feedback regarding the instructions, and we understand how clear and detailed setup guides make a difference. Your comments will be shared with our team to help improve our user manuals. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com