Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Good
on December 15, 2024
Posted by: Frigidairereviewer
Its good aside from 2 points for me: Lets say you open the right door first then the left. If you close the right door first, the left won't close because of the flap thingy which hits the right door. Also the finish looks plasticky to me. I got a frigidaire oven and the stainless steel looks much better than this one
We needed a smaller sized fridge to fit inside the cabinet opening. Surprisingly, this new fridge seems to be roomier inside and holds more than our previously larger one. We've only had it for a few weeks but so far we have no issues with it. It looks great too! I wish a hard copy user manual was provided though. I'm not fond of downloading a pdf version. I'm praying this fridge lasts as long as our 21 year old Kenmore did.
My old fridge conked out and I miss some of the features it had ... this Frigidaire isn't a bad option but there are a few things I don't love about it: 1) the crisper doesn't seal super well and there's no option to adjust the humidity, so my veggies don't last as long as I am used to, 2) there isn't a deli drawer for cheese and meat, which I had in my old fridge and it was so handy! I may be able to buy a deli drawer and just set it into this fridge, but for the price, it should have come with one installed.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, December 16, 2024
Hi there, valued customer,
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're glad that you like the unit however in regards with the interior design we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
Moving forward, if you need assistance. Please don't hesitate to connect with us via phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Fridge is good....but has some major drawbacks, kind of cheaped out
on December 12, 2024
Posted by: CJNAM
Many things I do not like, and was unaware when shopping for a new fridge until it was delivered. First off, the left door spring does not close and BANGS into the right side door. Secondly, really dislike LED lights, not a good look. Thirdly, THERE IS NO LIGHT IN THE FREEZER COMPARTMENT. WHO DOES THIS???? I need a flashlight at night to find anything. This brand is not what it used to be.....user documentation is either missing or cannot find it.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, December 13, 2024
Hi there, valued customer,
Thank you for making time to provide us with your feedback. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're glad that you like the unit however in regards with the interior design we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed.
Moving forward, if you need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
So happy with our Frigidaire purchase last month. Having the refrigerator up high and freezer below is a bonus and getting used to the French doors. So much more space and easy to find things. I recommend this Frigidaire.
This is the same model we purchased for our house, and again for our condo. The bottom freezer is perfect. Large interior with adjustable shelves and side baskets. Easy to clean and the finish is beautiful. Recommended!
We purchased our fridge just over a week ago. We were loving everything about it until yesterday when we noticed the clear drawers in the freezer section were getting a fine film of frost on them. The temperature was set at zero so we lowered it to -2 degrees and today the frost has gone!