Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on August 7, 2026
Posted by: Lmcooley
[This review was collected as part of a promotion.] Still very spacious inside without taking up too much room in my small kitchen.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 7, 2026
Dear our valued customer.
Thank you for sharing your feedback! We are pleased to hear that your Frigidaire appliance provides the spacious interior you need while fitting well in your kitchen space.
We understand how important it is to have an appliance that offers convenient storage without overwhelming your room, and we are glad the design is working well for your home. Thank you for choosing Frigidaire and taking the time to share your experience.
We hope your appliance continues to provide reliable performance for many years to come!
Should you have any other concerns that we may be able to help with, please let us know. Please don't hesitate to connect with us via live chat at www.frigidaire.com or call our customer care team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for sharing your feedback! We are pleased to hear that your Frigidaire appliance provides the spacious interior you need while fitting well in your kitchen space.
We understand how important it is to have an appliance that offers convenient storage without overwhelming your room, and we are glad the design is working well for your home. Thank you for choosing Frigidaire and taking the time to share your experience.
We hope your appliance continues to provide reliable performance for many years to come!
Should you have any other concerns that we may be able to help with, please let us know. Please don't hesitate to connect with us via live chat at www.frigidaire.com or call our customer care team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Refrigerator!
on August 7, 2026
Posted by: 874 Colony
[This review was collected as part of a promotion.] So stylish, clean lines & contemporary looking. Great storage interior for a counter depth size!
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 10, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re loving the stylish, contemporary design of your new refrigerator.
It’s great to know that the clean lines complement your space and that you’re impressed with the generous interior storage for a counter-depth model. We’re delighted that it combines the look and functionality you were hoping for.
If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your refrigerator continues to provide excellent storage and reliable performance for many years to come. - Maria
It’s great to know that the clean lines complement your space and that you’re impressed with the generous interior storage for a counter-depth model. We’re delighted that it combines the look and functionality you were hoping for.
If you have any questions or need assistance with your refrigerator, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your refrigerator continues to provide excellent storage and reliable performance for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Question
on August 6, 2026
Posted by: Pattimac522
[This review was collected as part of a promotion.] Is it possible to be in love with an appliance? This is the best refrigerator I've ever owned, in all my 79 years! It's spacious with thoughtful organization, bright (wow - that light!), whisper quiet and gorgeous! Thank you, Frigidaire, for a high quality product!
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 7, 2026
Hi Pattimac522, thank you for taking the time to share your wonderful feedback! We're delighted to hear how much you love your Frigidaire Counter-Depth French Door Refrigerator. It's wonderful to know that you appreciate the thoughtful organization, spacious interior, bright lighting, quiet operation, and beautiful design.
We truly appreciate your kind words and are grateful that Frigidaire has been part of your home for such an important appliance experience. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for many years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We truly appreciate your kind words and are grateful that Frigidaire has been part of your home for such an important appliance experience. Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for many years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator/freezer
on August 6, 2026
Posted by: Pheobemae
[This review was collected as part of a promotion.] We needed a very specific size for the space we have, and this Frigidaire fit perfectly. Took some time to get use to the freezer being on the bottom, but with all the room in the refrigerator it was well worth it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear your new Frigidaire refrigerator was the perfect fit for your space. We understand that adjusting to a bottom-freezer design can take some time, but we’re happy the generous refrigerator space has made the change worthwhile. Thank you for choosing Frigidaire, and we hope you continue to enjoy your new appliance!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful and Perfect
on August 6, 2026
Posted by: HollyAnn08
[This review was collected as part of a promotion.] I love my new fridge. My only issue is i news to figure out how to make sure the ixe dispenser works. I turned it on inside amd gave it more than 24 hours and nothing dropped. I know it has to be easy, I just need to figure it out. Good price, I just love it!
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 7, 2026
Hi, HollyAnn08! Thank you for your wonderful review! We're thrilled to hear you love your new Frigidaire refrigerator and that you're happy with your purchase. We understand how important it is to have the ice dispenser working properly, and we're glad you've already given the ice maker time to begin producing ice. If you need any assistance getting it up and running or have any questions, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We'd be happy to help ensure you're enjoying every feature of your new refrigerator.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on August 6, 2026
Posted by: merniefridga
[This review was collected as part of a promotion.] I love my new French door, bottom freezer refrigerator.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 7, 2026
Hi, merniefridga! Thank you for sharing your feedback! We’re thrilled to hear that you love your new Frigidaire French-Door Refrigerator. We’re glad that the convenient French-door design and bottom freezer configuration are providing a great experience for your home.
We appreciate you choosing Frigidaire and taking the time to share your satisfaction with us. Your feedback means a lot, and we’re happy to be part of your kitchen.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in.-Angel
We appreciate you choosing Frigidaire and taking the time to share your satisfaction with us. Your feedback means a lot, and we’re happy to be part of your kitchen.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 6, 2026
Posted by: Mjtj
[This review was collected as part of a promotion.] I love this refrigerator. I wanted a counter depth french door in white. This model checked all the boxes. It is efficiently designed and I especially enjoy the crisper bins and 3-tier freezer drawers.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 7, 2026
Hi, Mjtj! Thank you for sharing your wonderful feedback! We’re delighted to hear that your new Frigidaire French-Door Refrigerator checked all the boxes for your kitchen. It’s great to know that you’re enjoying the counter-depth design, efficient layout, crisper bins, and convenient 3-tier freezer drawers.
We strive to create refrigerators that offer both style and functionality, and we’re happy to hear this model is helping make storage and organization easier for you. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in.-Angel
We strive to create refrigerators that offer both style and functionality, and we’re happy to hear this model is helping make storage and organization easier for you. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 5, 2026
Posted by: Customer 23
[This review was collected as part of a promotion.] Keeps things cold
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear your Frigidaire refrigerator is keeping everything nice and cold. We appreciate you choosing Frigidaire and hope you continue to enjoy its reliable performance!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com