Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
the right size
on June 16, 2026
Posted by: bp29
[This review was collected as part of a promotion.] We needed something a little smaller than what we had and this fits the bill perfectly. It fits in the smaller space plus it has plenty of room inside. The outside is very easy to keep clean.
Response from frigidaire.comBy John, Online Outreach Specialist, June 16, 2026
Hello, Bp29. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Loyal for a Reason: Frigidaire Delivers Again!
on June 16, 2026
Posted by: LuxuryLover
[This review was collected as part of a promotion.] When I started searching for a replacement refridgerator I started looking at Frigidaire. I already have a Frigidaire Microwave and Cooktop. Growing up my parents always purchased Frigidaire, and so I've always been a fan. I read reviews, and found some naysayers, but went ahead and made my purchase. I have not been disappointed. I had to have a smaller size for my condo, they are not easy to find. I wanted french doors with a bottom freezer and an ice maker. For those who said it is noisy, I'm not quite sure what people are use to, but an icemaker has to draw water, and this is the only noise that I hear. My Whirlpool did the same thing! I will continue to purchase Frigidaire appliances! They are top drawer.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 23, 2026
Hi there, thank you for sharing your feedback, and we’re glad to hear you’re enjoying your new Frigidaire refrigerator and that it meets your space, style, and feature needs, as well as your overall positive experience with the brand and your existing appliances.
We would like to ensure you are properly assisted if you ever need support, so please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
We would like to ensure you are properly assisted if you ever need support, so please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 16, 2026
Posted by: Mtdot
[This review was collected as part of a promotion.] Lots of room. Ice shape smaller squares which I love
Response from frigidaire.comBy John, Online Outreach Specialist, June 16, 2026
Hello, Mtdot. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
It is small but spacious
on June 16, 2026
Posted by: TJ78
[This review was collected as part of a promotion.] Just the right size to fit in my hallway and still have plenty of room and for being a smaller Refrigerator it has plenty of room inside
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 17, 2026
Hi there, valued customer,
Thank you for your feedback. We’re glad to hear that the refrigerator fits perfectly in your hallway while still providing the spacious interior you need. It’s great to know that the design is meeting your expectations in both size and storage capacity. We appreciate you choosing our product and taking the time to share your experience. If you have any questions or need further assistance, please feel free to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Christian
Thank you for your feedback. We’re glad to hear that the refrigerator fits perfectly in your hallway while still providing the spacious interior you need. It’s great to know that the design is meeting your expectations in both size and storage capacity. We appreciate you choosing our product and taking the time to share your experience. If you have any questions or need further assistance, please feel free to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my New Fridge
on June 16, 2026
Posted by: Susan1952
[This review was collected as part of a promotion.] I had to replace my 24 year old fridge and selected this model. It is so nice to have cold food, frozen food and I like the bottom freezer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 17, 2026
Hi Susan1952!
Thank you for taking the time to share your feedback. We are pleased to hear that your new Frigidaire refrigerator is meeting your needs and keeping your food properly chilled and frozen after replacing your previous unit.
It’s great to know that you are enjoying the bottom freezer design and finding it convenient for your everyday use. We’re glad your transition to a new refrigerator has been a positive one.
We truly appreciate you choosing Frigidaire. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We are pleased to hear that your new Frigidaire refrigerator is meeting your needs and keeping your food properly chilled and frozen after replacing your previous unit.
It’s great to know that you are enjoying the bottom freezer design and finding it convenient for your everyday use. We’re glad your transition to a new refrigerator has been a positive one.
We truly appreciate you choosing Frigidaire. If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire refrigerator is AWESOME
on June 15, 2026
Posted by: Bosegirl1958
[This review was collected as part of a promotion.] Love the soft close doors and the excess room of the refrigerator and freezer and the different compartments. I love my NEW REFRIGERATOR, so spacious, and the quietness.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 16, 2026
Hi Bosegirl1958!
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new refrigerator, especially the soft-close doors, spacious interior, and thoughtfully designed compartments.
It’s also wonderful to know that you appreciate the quiet operation and the added room in both the refrigerator and freezer sections. Feedback like yours is greatly appreciated and helps us understand what our customers value most.
Thank you for choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new refrigerator, especially the soft-close doors, spacious interior, and thoughtfully designed compartments.
It’s also wonderful to know that you appreciate the quiet operation and the added room in both the refrigerator and freezer sections. Feedback like yours is greatly appreciated and helps us understand what our customers value most.
Thank you for choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
The right size
on June 15, 2026
Posted by: valera1969
[This review was collected as part of a promotion.] I have an unusually small area for my refrigerator and many manufacturers could not accommodate.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 23, 2026
Hi there. Thank you for your feedback! We’re happy to hear your Frigidaire refrigerator was able to fit your unique space while still providing the features and functionality you needed. We appreciate you choosing Frigidaire and hope your new refrigerator continues to bring you convenience and reliable performance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Size & No Fingerprints!
on June 14, 2026
Posted by: bcmol
[This review was collected as part of a promotion.] When we renovated this kitchen, we kept the basic footprint, so we had to stay with a smaller refrigerator to replace the old one, which was a very basic and tiny. We love how our new refrigerator fits in the tight space and complements our industrial metal look. It's especially nice that the finish resists fingerprints and is easier to keep clean. The only drawback is the lack of an interior light in the freezer, but the drawers pull out, so it's not a problem. Overall, very happy with this purchase!
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 17, 2026
Hi, Bcmol!
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear it was the perfect fit for your renovated kitchen and that the design and fingerprint-resistant finish are working so well with your industrial look. It’s great to know the size and layout are meeting your space needs comfortably.
We also appreciate your note about the freezer lighting. Feedback like this is very helpful and will be shared with our product team for consideration as we continue improving design and usability.
We’re happy to hear you’re overall very satisfied with your purchase. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear it was the perfect fit for your renovated kitchen and that the design and fingerprint-resistant finish are working so well with your industrial look. It’s great to know the size and layout are meeting your space needs comfortably.
We also appreciate your note about the freezer lighting. Feedback like this is very helpful and will be shared with our product team for consideration as we continue improving design and usability.
We’re happy to hear you’re overall very satisfied with your purchase. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com