Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,378 Reviews)
Rating breakdown 6,378 reviews
5 Stars
4,821
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
2
Freezer Door Makes Snapping Noise
on September 17, 2023
Posted by: PLBZ
[This review was collected as part of a promotion.] 1. Need More Control Over the Temperature for the Freezer - limited range of adjustment.
2. Major Weakness - Freezer door makes snapping noise if not pulled very slowly or by grabbing handle only in the middle of handle. Track will eventually break or derail due to use of plastics and too much movement of door from side to side.
Therefore, cannot recommend this refrigerator.
2. Major Weakness - Freezer door makes snapping noise if not pulled very slowly or by grabbing handle only in the middle of handle. Track will eventually break or derail due to use of plastics and too much movement of door from side to side.
Therefore, cannot recommend this refrigerator.
Response from frigidaire.comBy Owen, Online Outreach Specialist, September 18, 2023
Hello plbruni,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator for small spaces
on September 17, 2023
Posted by: Squeak1966
[This review was collected as part of a promotion.] My husband and I have wanted a French door refrigerator for a long time, but had a hard time finding one small enough for our space. This one fits the bill!
We love the drawers on the freezer and how quickly the ice machine makes ice.
Lots of space in the refrigerator and the shelves are easy to change when needed. Runs quietly and it beautiful!
We love the drawers on the freezer and how quickly the ice machine makes ice.
Lots of space in the refrigerator and the shelves are easy to change when needed. Runs quietly and it beautiful!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks great
on September 19, 2023
Posted by: Bambina
[This review was collected as part of a promotion.] Fits the space perfectly
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 20, 2023
Posted by: Spambam
[This review was collected as part of a promotion.] I have been searching for a French door fridge that will fit the space I have in my kitchen for a long time and I am very happy that Frigidaire has it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for Small and Big Families Alike!
on September 20, 2023
Posted by: cindybindy
[This review was collected as part of a promotion.] I always dreamed of having a French door refrigerator with a bottom freezer but since my family consists of just myself and my daughter, I thought a refrigerator like that might be too big for us. This counter-depth refrigerator proved me wrong! It is just the perfect size and then some. It is spacious but food doesn't get lost in it. I love the 3 drawers in the freezer. It fits so much. The shelves on the refrigerator doors free up so much of the shelf space. And the wonderful thing is that even with all of our many groceries, it doesn't get jam packed so I am sure it would be perfect for bigger families as well! It fits so well with the kitchen because it dos not stick out much further than the counter and does not look bulky. I LOVE IT so much!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 20, 2023
Posted by: Diana Lee
[This review was collected as part of a promotion.] It is both attractive and efficient. When you open the door(s) you can easily see everything you have in the refrigerator. There is sufficient space in the refrigerator to store all that is necessary for a family. The freezer drawer is also efficient as you can easily see what you have in the freezer and the extra drawers are great for organizing everything in the freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Refrigerator
on September 21, 2023
Posted by: Darmryan
[This review was collected as part of a promotion.] For years I refused to get a freezer on bottom refrigerator.
Turns out it was the best thing I could do. This refrigerator has AMAZING room. Drawers in the freezer make finding items a breeze.
The refrigerator is super easy to see everything at a glance. No more items pushed so far back they go bad and need to be tossed. The bins on the doors hold an incredible amount. So easy to keep clean.
The added bonus is it looks absolutely gorgeous in the kitchen.
Turns out it was the best thing I could do. This refrigerator has AMAZING room. Drawers in the freezer make finding items a breeze.
The refrigerator is super easy to see everything at a glance. No more items pushed so far back they go bad and need to be tossed. The bins on the doors hold an incredible amount. So easy to keep clean.
The added bonus is it looks absolutely gorgeous in the kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on September 21, 2023
Posted by: SweetChaos
[This review was collected as part of a promotion.] Started to ice up on the bottom, but turned the temp down a bit and all is good now. Did have a scratch on the front upon arrival, but was compensated by the company.
Written by a customer while visiting frigidaire.com