Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,871 Reviews)
Rating breakdown 6,871 reviews
5 Stars
5,213
4 Stars
1,384
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Works like a charm
on July 29, 2023
Posted by: Epe1801
[This review was collected as part of a promotion.] I love my new Frigidaire . Perfect size . Looks nice and no fingerprints!
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 29, 2023
Posted by: Mary Ann M
[This review was collected as part of a promotion.] I've had my new fridge for a couple of weeks. It is a perfect fit for my condo kitchen. The stainless finish and french door style are a big improvement over my prior fridge. The shelving in the fridge section is well designed and the fridge section is much more accessible than my prior top freezer model. Only suggestion I would make is for a light to be located in the freezer area.
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE OUR NEW FRIGIDAIRE FRENCH DOOR REFRIGERATOR
on July 29, 2023
Posted by: BIRDIE25
[This review was collected as part of a promotion.] WE LOVE OUR NEW FRIGIDAIRE COUNTER-DEPT FRENCH DOOR REFRIGERATOR.
WE HAVE NEVER HAD A BOTTOM FREEZE BUT WE REALLY LIKE ALL THE CONVENIENT STORAGE WE HAVE . WE ARE GETTING USED TO THE FRENCH DOORS AS OUR OLD REFRIGERATOR WAS A SIDE BY SIDE, SO WE THINK THE LEFT DOOR IS THE FREEZER. OUR VEGGIES ARE STAYING SO FRESH IN THE CRISPER. RUNS SO QUIET. WE COULDN'T OF FOUND A MORE EFFICIENT REFRIGERATOR THAT SUITS OUR NEEDS.
WE HAVE NEVER HAD A BOTTOM FREEZE BUT WE REALLY LIKE ALL THE CONVENIENT STORAGE WE HAVE . WE ARE GETTING USED TO THE FRENCH DOORS AS OUR OLD REFRIGERATOR WAS A SIDE BY SIDE, SO WE THINK THE LEFT DOOR IS THE FREEZER. OUR VEGGIES ARE STAYING SO FRESH IN THE CRISPER. RUNS SO QUIET. WE COULDN'T OF FOUND A MORE EFFICIENT REFRIGERATOR THAT SUITS OUR NEEDS.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It's perfect
on July 29, 2023
Posted by: Cbv1990
[This review was collected as part of a promotion.] I have an odd sized space for my fridge. This is the only counter depth I found with the height I needed. It is very spacious and the three drawers in the freezer are great. Wonderful lighting and tons of space.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Love it EXCEPT.....
on July 29, 2023
Posted by: Lindajeter
[This review was collected as part of a promotion.] I really like the fridge except it makes a terrible noises. I'll be in another room and run to see if someone is breaking in the house. Itsy a noise that is very loud. The delivery men installed it and made sure it was level..of course it didn't make that noise while they were here..not sure what I'm going to do
Response from frigidaire.comBy Owen, Online Outreach Specialist, July 31, 2023
Hello isa1950,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue in regards with the noise that you're experiencing. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue in regards with the noise that you're experiencing. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our new Frenchdoor Fridge
on July 29, 2023
Posted by: Frenchdoor
[This review was collected as part of a promotion.] The Frigidaire French door fridge is wonderful. It is roomy in the fridge as well as the freezer. We love it!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my double doors
on July 29, 2023
Posted by: SLENT
[This review was collected as part of a promotion.] I love all things about my new Frigidaire! Just wish she had a light in the freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Too small
on July 30, 2023
Posted by: LMMCC
[This review was collected as part of a promotion.] Not enough drawers and no butter compartment. Very noisy. Would not buy again. Didn’t realize French doors really cut into space inside. Do not recommend.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, July 31, 2023
Good day, Luann! We appreciate you sharing this experience you have had with your refrigerator. We pride ourselves on our high quality standards and regret that our product did not meet your expectations. Note that your high-efficiency refrigerator may introduce unfamiliar sounds. These new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floor plans, may make these sounds more noticeable. Visit https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/ to understand more about the normal sounds of operation. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. In the event that the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com