Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,463 Reviews)
Rating breakdown 7,463 reviews
5 Stars
5,666
4 Stars
1,505
3 Stars
171
2 Stars
51
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Almost perfect
on February 20, 2025
Posted by: ArleneDiamond
[This review was collected as part of a promotion.] I love everything about this fridge, except the freezer drawer pops loud when opening, also, the ice maker does not work. In defense, they sent a repairman out. Waiting on new parts now.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 20, 2025
Hello, ArleneDiamond! Thank you for sharing your experience! We're glad to hear you love your fridge, though we regret the issues with the freezer drawer and ice maker. We appreciate your patience while the repair is in progress, and we’re hopeful the new parts will resolve the issue. If you need further assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We appreciate your support! -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what I was looking for
on February 19, 2025
Posted by: SusanIshappy
[This review was collected as part of a promotion.] Exact size, style and finish desired. Plenty of space inside without overbearing the kitchen space. Looks beautiful and seems very well made. Frigidaire says it all. The young men who delivered it were very nice and professional. A++
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 20, 2025
Hi, Susan. We appreciate you taking the time to provide feedback. We're glad to hear that your unit is working well and you love every design and functionality of it. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
New fridge with bottom freezer is okay
on February 19, 2025
Posted by: Mikenewfridge
[This review was collected as part of a promotion.] We got a new refrigerator and it’s okay. The good: it’s very quiet. You can hear it run if you try, but it’s very difficult to. That’s great. It also looks very nice. The not so much is that it’s just not very spacious compared to our old one which was the exact same size basically. We’re struggling to fit all of our items in the fridge. I had to start keeping extra white or chocolate milk in the basement. We used to be able to keep it all upstairs. The bad is it doesn’t really get cold. I set it at 34 and it didn’t seem to be getting cold. I tested two refrigerator/freezer thermometers to make sure they were accurate and put them both in the fridge. It took a very long time to get them to 34. Struggles to get cold… overall I’m just trying to like it and be happy with it.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 24, 2025
We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator.
on February 19, 2025
Posted by: Uliuli
[This review was collected as part of a promotion.] If you’re looking for a stylish, space-saving refrigerator is a great option. This counter-depth French door offers a modern design that fits seamlessly into our kitchen while providing ample storage for our groceries.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wonder Refrigerator
on February 19, 2025
Posted by: smb10888
[This review was collected as part of a promotion.] This refrigerator is small in size but holds a lot of food. It has big bi s on both doors to hold all of your condiments and drinks. I am very pleased with this purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Ever
on February 19, 2025
Posted by: Donp6
[This review was collected as part of a promotion.] I just love my fridge. It looks great in my kitchen and I also bought a gas range by Frigidaire as well. Love the products. The fridge has an ice maker which I love no more ice trays. The stove is great as well
Written by a customer while visiting frigidaire.com
Customer Rating
4
Half decent Fridge.
on February 19, 2025
Posted by: PaulS3D
[This review was collected as part of a promotion.] The fridge is half decent - the freezer drawers stick and could be a little more robust. There also could be a butter and cheese drawer. But, it was a half decent price and seems to work well keeping food cold.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 19, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
good use of space
on February 19, 2025
Posted by: aloha sue
[This review was collected as part of a promotion.] clean, looks good
Written by a customer while visiting frigidaire.com