Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Beautiful refrigerator but…
on June 19, 2026
Posted by: Ollie0104
[This review was collected as part of a promotion.] I’m adjusting to the French doors, which take some effort to close. If I turn away quickly, I’ve learned that the door remain open.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 22, 2026
Hi, Ollie0104!
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear you find it beautiful, though we understand the adjustment to French doors can take some getting used to.
Your note about the doors not fully closing if they’re not pushed in completely is helpful feedback. French door models are designed to seal tightly for efficiency, but they do require a firm close to ensure they fully engage. Over time, many users find it becomes a natural habit.
If you continue to notice any difficulty with the doors sealing properly, our Customer Care Team can help check alignment and ensure everything is operating as intended. You can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST.
We appreciate you taking the time to share your experience, and we’re here to help anytime.
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear you find it beautiful, though we understand the adjustment to French doors can take some getting used to.
Your note about the doors not fully closing if they’re not pushed in completely is helpful feedback. French door models are designed to seal tightly for efficiency, but they do require a firm close to ensure they fully engage. Over time, many users find it becomes a natural habit.
If you continue to notice any difficulty with the doors sealing properly, our Customer Care Team can help check alignment and ensure everything is operating as intended. You can reach us via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST.
We appreciate you taking the time to share your experience, and we’re here to help anytime.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 19, 2026
Posted by: Joannjej
Love the refrigerator but would have really liked to have had a light in the freezer compartment. The size is perfect for a small place and it looks wonderful.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 22, 2026
Hi, Joannjej!
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear you love the design and that the size is a great fit for your space—it’s always great when an appliance works well in a smaller home while still looking good.
We also appreciate your note about the freezer lighting. Feedback like this is really helpful and will be shared with our product team for future consideration.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear you love the design and that the size is a great fit for your space—it’s always great when an appliance works well in a smaller home while still looking good.
We also appreciate your note about the freezer lighting. Feedback like this is really helpful and will be shared with our product team for future consideration.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
absent lighting in freezer
on June 19, 2026
Posted by: DJR forever
[This review was collected as part of a promotion.] I am definitely enjoying my new refrigerator but only disappointment is that there is no lighting in the freezer section. Sorry to say the price of this piece it should have that feature. My older model had the feature included but only half the price. I feel its more helpful to definitely have otherwise the style looks nice. Anything you suggest would be helpful
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 23, 2026
Hi there, thank you for sharing your feedback, and we’re glad to hear you’re enjoying your new refrigerator and that you like its overall design and performance, while we’re sorry to hear your disappointment regarding the lack of freezer lighting, especially given your experience with your previous model that included this feature at a lower price point, and we understand how this can impact convenience and visibility.
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice looking fridge
on June 19, 2026
Posted by: NandR
[This review was collected as part of a promotion.] Just needed something simple, but counter depth. Plenty of room in the fridge and the deep compartments on the doors hold quite a bit.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 22, 2026
Hello NandR, thank you for sharing your feedback about your Frigidaire refrigerator! We’re glad to hear that you found a model that fits your needs with a simple design and convenient counter-depth size. It’s great to know that you’re enjoying the spacious refrigerator area and the deep door compartments for added storage.
We appreciate you choosing Frigidaire and are happy to hear that your new refrigerator has been a great fit for your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
We appreciate you choosing Frigidaire and are happy to hear that your new refrigerator has been a great fit for your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size!
on June 19, 2026
Posted by: aecthelake
[This review was collected as part of a promotion.] This fridge is the perfect size for the two of us. I love that it’s not a giant, imposing appliance in our small kitchen.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 19, 2026
Hello aecthelake!
Thank you for taking the time to share your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We are delighted to hear that the size and design of your refrigerator are a perfect fit for your home. It’s wonderful to know that it integrates well into your kitchen without feeling oversized or overwhelming the space. Creating appliances that balance functionality with thoughtful, space-conscious design is very important to us, and we’re pleased this model is meeting your needs.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your feedback and hope you continue to enjoy your refrigerator for many years to come. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We are delighted to hear that the size and design of your refrigerator are a perfect fit for your home. It’s wonderful to know that it integrates well into your kitchen without feeling oversized or overwhelming the space. Creating appliances that balance functionality with thoughtful, space-conscious design is very important to us, and we’re pleased this model is meeting your needs.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate your feedback and hope you continue to enjoy your refrigerator for many years to come. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 17, 2026
Posted by: Jacki56
[This review was collected as part of a promotion.] While I very much like my new frig, it would be a lot better if it came with an owners manual. I've even searched online but can't seem to find one. How is a person supposed to know how to use the features? To me this is a giant flaw for your company.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 19, 2026
Hi there, thank you for sharing your feedback, and we’re sorry to hear you’ve had difficulty locating an owner’s manual for your refrigerator, as we understand how important it is to have clear instructions to properly use all features and get the most out of your appliance; we would like to ensure you are properly assisted, so for continued support please contact live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:00pm ET.
— Reed
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge for smaller space
on June 17, 2026
Posted by: MG 22
[This review was collected as part of a promotion.] Makes great ice lots of room inside
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 24, 2026
Hi there. Thank you for sharing your feedback! We're delighted to hear that you're enjoying the spacious interior and excellent ice-making performance of your Frigidaire appliance. It's great to know that the generous storage capacity and reliable ice production are meeting your needs. We appreciate your support and thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Frigidaire
on June 17, 2026
Posted by: Scottydog72
[This review was collected as part of a promotion.] I absolutely love my new French door fridge. My favorite part is seeing everything and my second favorite part is the ice.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 18, 2026
Thank you for sharing your feedback on your new refrigerator! We’re thrilled to hear that you absolutely love it.
It’s wonderful to know that the spacious design makes it easy to see and access everything inside, and that the ice maker has quickly become one of your favorite features. We strive to create appliances that combine convenience, organization, and performance, and we’re glad your new refrigerator is delivering on all three.
Thank you for choosing Frigidaire and for taking the time to share your experience. If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
It’s wonderful to know that the spacious design makes it easy to see and access everything inside, and that the ice maker has quickly become one of your favorite features. We strive to create appliances that combine convenience, organization, and performance, and we’re glad your new refrigerator is delivering on all three.
Thank you for choosing Frigidaire and for taking the time to share your experience. If you ever need assistance, our Customer Care team is available at 1-800-374-4432, Monday–Friday, 8:00 AM–8:00 PM EST, or visit Frigidaire.com for additional support. - Maria
Written by a customer while visiting frigidaire.com