Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,740 Reviews)
Rating breakdown 7,740 reviews
5 Stars
5,882
4 Stars
1,559
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Usedtonu
on April 18, 2025
Posted by: Join30
[This review was collected as part of a promotion.] I has the this brand before and it was still working after 15 years. I upgraded. Love this new Fridge it’s so quiet, spacious, the fit is prefect and the silver brighten the kitchen. I love it
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 18, 2025
Thank you so much for your wonderful feedback, Join30! We’re thrilled to hear that you’re enjoying your new fridge and that it’s working perfectly in your kitchen. It’s great to know that the quiet operation, spacious design, and sleek silver finish are making such a positive impact. Plus, it's fantastic to hear that your previous Frigidaire lasted 15 years—proof that we strive for lasting quality!
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new refrigerator
on April 18, 2025
Posted by: Fritzy 2
[This review was collected as part of a promotion.] I love how this new refrigerator looks. I love the French doors. So nice to have everything in reach. We are both tall, so using the crisper drawers in our old refrigerator meant bending way over. This new one also holds cold better and is quieter and runs less.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 18, 2025
Good day! Thank you for sharing your experience with us —we're so happy to hear how much you're enjoying your new refrigerator! It’s wonderful to know that the French doors and improved layout are making everyday use more convenient, especially with easier access to the crisper drawers. And we’re glad to hear it's running quietly and keeping things cold efficiently — just as it should! We truly appreciate you choosing us and sharing your feedback. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Best regards,
Lauren
Best regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on April 18, 2025
Posted by: YelAl
[This review was collected as part of a promotion.] New, running quite, make ice, lighting is good inside. Everything we were looking for so far works as expected and looks great
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 18, 2025
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Fridge
on April 18, 2025
Posted by: Freddie326
[This review was collected as part of a promotion.] This fridge seems roomier on the inside but smaller on the outside. Love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome refrigerator
on April 18, 2025
Posted by: Mimiybeto
[This review was collected as part of a promotion.] I love my new fridge. It’s spacious I can see everything in the fridge. The only things I found was that freezer is a little smaller than I anticipated. But that just means I have to buy less. Also the freezer should have a light as well. But again I live without that. It fit perfectly with the reduced space that I have.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice refrigerator
on April 18, 2025
Posted by: Winchester1234
[This review was collected as part of a promotion.] Nice refrigerator but has a noisy ice maker when refilling.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 18, 2025
Hi, Winchester1234!
Thank you for your feedback! We're glad to hear you're enjoying your refrigerator overall, though we're sorry to hear the ice maker has been a bit noisy during refills. If this continues to be a concern, we’d love the opportunity to take a closer look and help. Please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to dive right in!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for your feedback! We're glad to hear you're enjoying your refrigerator overall, though we're sorry to hear the ice maker has been a bit noisy during refills. If this continues to be a concern, we’d love the opportunity to take a closer look and help. Please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to dive right in!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 17, 2025
Posted by: Eli13
[This review was collected as part of a promotion.] The layout of my refrigerator was perfect! The lighting and shelf adjustments allowed me to put things where I wanted, rather than having to put them where they ‘fit’. Love the look and functionality of the 3 drawer freezer!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 18, 2025
Hi, Eli. Thanks so much for the kind words! It’s awesome to hear that the layout and adjustable shelving are making organization easier and more flexible for you. And the 3-drawer freezer is such a win for keeping things tidy and accessible. Glad you're loving both the look and the functionality! We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frig
on April 17, 2025
Posted by: MemaB611
I absolutely love this refrigerator! It’s so roomy and bright and works well. The freezer has plenty of room. It also loooks great!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 18, 2025
Hi, Mema. That’s awesome to hear! It sounds like your refrigerator is everything you were hoping for, spacious, bright, and functional, with a freezer that gives you plenty of room too. And the great look just adds to the whole experience! Enjoy it! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com