Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,463 Reviews)
Rating breakdown 7,463 reviews
5 Stars
5,666
4 Stars
1,505
3 Stars
171
2 Stars
51
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Clean design, very good value.
on March 6, 2025
Posted by: Fridgidarian
[This review was collected as part of a promotion.] This is a very good, simple appliance: fairly compact (thus a perfect fit in our kitchen), extremely quiet, and a very good value. Installation was easy (although I needed to use a hammer to adjust the height of the door bins!) and it's on casters so it will roll out easily for cleaning and vacuuming. Although we deliberately opted for a minimal design (no digital readout, no automatic water or ice-cube dispenser, no bells or whistles...) a cheese or butter drawer would have been nice. It's still quite new, but thus far we are quite pleased.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good little fridge
on March 6, 2025
Posted by: Techick74
[This review was collected as part of a promotion.] Everything is going fine in the beginning it took a little bit for it to be consistently cold. The only thing I would suggest is having a light in the freezer section
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not Frost Free
on March 6, 2025
Posted by: Michelles fridge
[This review was collected as part of a promotion.] Why isn't this new refrigerator frost free? Is it supposed to be?
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 10, 2025
Hi, Michelles fridge!
Thank you for reaching out with your question. The Frigidaire Counter-Depth French Door Refrigerator is designed with an automatic defrost feature to help prevent frost buildup. If you’re experiencing frost accumulation, please let us know so we can help you further, or please don’t hesitate to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. We’re here to help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for reaching out with your question. The Frigidaire Counter-Depth French Door Refrigerator is designed with an automatic defrost feature to help prevent frost buildup. If you’re experiencing frost accumulation, please let us know so we can help you further, or please don’t hesitate to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. We’re here to help!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cool Running
on March 6, 2025
Posted by: ASR62
[This review was collected as part of a promotion.] Very happy with this Frigidaire fridge. We live in NYC where space is limited and noise constant. This was a perfect fit and much quieter than the "high end" refrigerator we bought 6 years ago.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Few things
on March 6, 2025
Posted by: Elaine94
[This review was collected as part of a promotion.] I like the fridge but you have to look online for a manual and one of bins came broke. Reached out about it but got. I responds so now I just have a cracked bum and it took forever to get the ice maker to work
Response from frigidaire.comBy Angel, Online Outreach Specialists, March 10, 2025
Hi, Elaine94!
Thank you for your feedback. We’re glad to hear you like your fridge, but we’re sorry to learn about the broken bin and the delay in getting your ice maker to work. That’s certainly not the experience we want for our customers. If you still need assistance, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. We’d love the opportunity to help resolve this for you.
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for your feedback. We’re glad to hear you like your fridge, but we’re sorry to learn about the broken bin and the delay in getting your ice maker to work. That’s certainly not the experience we want for our customers. If you still need assistance, please don’t hesitate to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST. We’d love the opportunity to help resolve this for you.
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
4
OVERALL REVIEW
on March 6, 2025
Posted by: HUNKS49
[This review was collected as part of a promotion.] WE LIKE THIS UNIT VERY MUCH - IT FITS WELL INTO THE SPACE AVAILABLE. THE ONLY DOWNSIDE IS THAT THERE IS NO LIGHT IN THE FREEZER COMPARTMENT
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this fridge
on March 5, 2025
Posted by: FrauSparky
[This review was collected as part of a promotion.] We bought this fridge to replace one in our RV and we absolutely love it. We were a little concerned because it’s technically less cubic feet than our old fridge but we had no need to be concerned, because of how efficiently it uses those cubic feet we actually have more usable space. It regulates temps flawlessly and the freeze boost feature is a nice plus. It seems to be more fingerprint resistant than other stainless appliances I’ve owned. It’s also super bright so very easy to see everything. We don’t use the ice maker feature so we have no opinion on that, but we like that it’s there if we ever decide to hook it up. We highly recommend this fridge.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 7, 2025
We are so grateful for your kind words and 5-star rating! One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the shape of ice cubes!
on March 5, 2025
Posted by: thelibrarian
[This review was collected as part of a promotion.] We recently upgraded to a new refrigerator with French doors on top and a freezer drawer on the bottom, and we couldn’t be happier! We have a tight space and it fits perfectly. It runs incredibly quietly, which is a huge plus in our open kitchen. The ice maker is a standout feature — it easily keeps up with our needs, and we love the shape of the ice cubes. The storage space is fantastic, especially in the doors, where there’s plenty of room for all our condiments and beverages. The layout is thoughtfully designed, making it easy to keep everything organized and accessible. Overall, it’s a perfect blend of style and functionality!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 6, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com