Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,740 Reviews)
Rating breakdown 7,740 reviews
5 Stars
5,882
4 Stars
1,559
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on April 23, 2025
Posted by: Fistik
[This review was collected as part of a promotion.] Excellent choice and perfect fit for our condo
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nicely organized Storage Spaces
on April 23, 2025
Posted by: charlene8
[This review was collected as part of a promotion.] We are very happy with our new fridgidaire. The size is perfect for a couple. The shelves and compartments allow easy to, and ample space for our refrigerated and frozen items. It is compact. It opens up space in our kitchen. It is a definite improvement over our old unit.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 23, 2025
Hello charlene8,
Thank you for your wonderful feedback! We’re so happy to hear that your new Frigidaire Counter-Depth French Door Refrigerator is the perfect fit for your home. It’s great to know the thoughtful design, storage space, and compact footprint are making a positive difference in your kitchen.
We’re proud to be part of your home and appreciate you choosing Frigidaire. If you have any questions or need assistance as you continue using your refrigerator, feel free to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Thank you for your wonderful feedback! We’re so happy to hear that your new Frigidaire Counter-Depth French Door Refrigerator is the perfect fit for your home. It’s great to know the thoughtful design, storage space, and compact footprint are making a positive difference in your kitchen.
We’re proud to be part of your home and appreciate you choosing Frigidaire. If you have any questions or need assistance as you continue using your refrigerator, feel free to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on April 23, 2025
Posted by: RandyN
[This review was collected as part of a promotion.] I've only had the refrigerator for a week and so far, all good.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 23, 2025
Hi, RandyN!
Thank you for taking the time to leave a review! We're happy to hear that your first week with your new Frigidaire refrigerator has been a positive one. We hope it continues to serve you well for years to come.
If you ever have questions or need support along the way, please don’t hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or by calling us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST — and we’ll dive right in to assist.
Thanks again for choosing Frigidaire!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for taking the time to leave a review! We're happy to hear that your first week with your new Frigidaire refrigerator has been a positive one. We hope it continues to serve you well for years to come.
If you ever have questions or need support along the way, please don’t hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or by calling us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST — and we’ll dive right in to assist.
Thanks again for choosing Frigidaire!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 23, 2025
Posted by: DKnightH
[This review was collected as part of a promotion.] Its nice, but I can't get it to level. Front is lowered all the way down, but it still leans back really far. I even checked to see if it was the floor, but the floor is level
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 23, 2025
Thank you for reaching out, and we’re sorry to hear you're experiencing difficulty leveling your range. If the front leveling legs are already fully lowered and the unit still leans back significantly despite a level floor, the issue may require further evaluation to ensure proper installation and functionality.
For personalized support, we recommend reaching out to us directly. You can connect with a member of our team via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. – 8:00 p.m. EST. We’ll be happy to walk you through the next steps or schedule service if needed. - Maria
For personalized support, we recommend reaching out to us directly. You can connect with a member of our team via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. – 8:00 p.m. EST. We’ll be happy to walk you through the next steps or schedule service if needed. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Would definitely recommend
on April 22, 2025
Posted by: Thomas236
[This review was collected as part of a promotion.] Fit well, cools and makes ice really nice. All together a beautiful product
Written by a customer while visiting frigidaire.com
Customer Rating
5
New French Door Refrigerator
on April 22, 2025
Posted by: MSL1
[This review was collected as part of a promotion.] Replacing our 2001 refrigerator was challenging to make the new unit fit within the space built into the cabinets. Refrigerators now are wider and taller. This unit while only 17.6 CF is plenty large and works well the existing space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on April 22, 2025
Posted by: Kboy79
[This review was collected as part of a promotion.] Very nice plenty of space perfect ice cubes
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love refrigerator
on April 22, 2025
Posted by: KABL
[This review was collected as part of a promotion.] I love this refrigerator. I was worried because it’s a counter depth one that I would not have enough space but not a problem at all!!
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 24, 2025
Thank you for your review, KABL. We appreciate you sharing your feedback with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator FRFG1723AV. That's awesome to hear! It’s great that the counter-depth design is still giving you plenty of space—sometimes those compact designs maximize the interior better than you’d expect. Sounds like the perfect fit for your kitchen! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com