Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,740 Reviews)
Open Ratings Snapshot
Rating breakdown 7,740 reviews
5 Stars
5,882
4 Stars
1,559
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
Perfect
on April 25, 2025
Posted by: PJS54
[This review was collected as part of a promotion.] It fits my space perfectly. Love the lighting inside and big capacity on the doors even though it is a smaller fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on April 25, 2025
Posted by: Bflaten
[This review was collected as part of a promotion.] The ice maker overflows ice a little sometimes, but other than that it's been great so far.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 28, 2025
Thank you for your review, Bflaten. We appreciate you sharing your feedback with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator FRFG1723AV. It’s great to hear it’s been working well overall! The ice maker overflowing can be a bit annoying. Have you tried adjusting the settings or maybe checking for any blockages? Sometimes that helps with those little issues. Hopefully, it stays mostly smooth sailing from here! Your comments are vital to us in improving future appliances.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on April 25, 2025
Posted by: Tina5668
[This review was collected as part of a promotion.] Plenty of storage space. Much needed upgrade
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 28, 2025
Thank you for your feedback! We’re so glad to hear that you’re enjoying the extra storage space and that it’s been a much-needed upgrade for you. If you ever need any assistance or have questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. -Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on April 25, 2025
Posted by: Guba
[This review was collected as part of a promotion.] Replaced LG Refrigerator. Fit nice in same area.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 25, 2025
Thanks for your review! We’re glad to hear the new refrigerator was a great fit and worked well as a replacement. We appreciate you choosing us! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best regards, 

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Ice ice and more ice
on April 25, 2025
Posted by: Ry71
[This review was collected as part of a promotion.] This refrigerator is good for my needs. However, I’m a renter and don’t have the owners manual. I need to turn off the ice maker because the bin is overflowing with ice.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 28, 2025
Hi Ry71, thank you for sharing your feedback! We’re glad to hear that the refrigerator is working well for your needs. To help you with turning off the ice maker, we’ll be sending the owner’s manual to your email. You should be able to find the instructions for turning off the ice maker in the manual. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST. -Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Excellent
on April 25, 2025
Posted by: Revpam
[This review was collected as part of a promotion.] I love my new Fridgedaire refrigerator. Spacious, easy to use, outstanding lighting, square ice cubes!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, April 25, 2025
We love hearing this, Revpam! It’s wonderful to know your new Frigidaire refrigerator is hitting all the right notes—from spacious storage and bright, easy-to-see lighting to those perfectly square ice cubes. We're so glad it’s been a great fit for your home!

If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love this compact refigerator!
on April 25, 2025
Posted by: DeMeritus
[This review was collected as part of a promotion.] We've a lake house with a small-ish galley kitchen. The cabinets re old and custom, so when our refrigerator gave up the ghost, we had to find one small and compact to fit the space. Modern houses and kitchens all trend big and bigger, but we needed a mid-century sized model. This fridge fits the bill. The stainless facing but grey sides totally matched our existing appliances. As a tall guy, I truly appreciate the bottom freezer and upper refrigerator doors. The french doors allow you to pluck items from the door shelves without opening the entire door. And now the dog on the carpet doesn't have to move every time the fridge door is opened! Absolutely love this appliance!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 25, 2025
Hello there. It sounds like your new fridge is a perfect fit for your lake house! We love how the design and functionality are exactly what you needed, especially with the bottom freezer and convenient french doors. It's great that the fridge suits both your space and your height, and it’s a bonus that your dog gets to stay comfortable too! Enjoy all the ease and extra space this fridge brings! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on April 25, 2025
Posted by: 17Fit
[This review was collected as part of a promotion.] The kitchen space for a refrigerator restricted the size needed. This French-door fit the bill!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 25, 2025
Hello there. It’s great to hear that the French-door refrigerator is the perfect fit for your kitchen! It sounds like you found just the right model for your space. Enjoy all the added convenience and style it brings to your kitchen! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
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