Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,436 Reviews)
Rating breakdown 6,436 reviews
5 Stars
4,867
4 Stars
1,302
3 Stars
154
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Frig
on July 10, 2023
Posted by: CRPM
[This review was collected as part of a promotion.] Like it. Fits well. Operates well. Has a little difficulty finding air filter replacements, but was able to go online to find and order them.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet
on July 10, 2023
Posted by: River Fridge 2
[This review was collected as part of a promotion.] Cools great and bottom freezer right on temperature setting. Looks great in our new cabin.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on July 11, 2023
Posted by: John310
[This review was collected as part of a promotion.] I love the refrigerator. Meets all my needs. Only problem is the freezer isn’t very big but other then that we love it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Frigidaire!
on July 11, 2023
Posted by: Lisa in Florida
[This review was collected as part of a promotion.] I really wanted a french door refrigerator but due to size limitations in my kitchen every french door refrigerator I looked at was too wide, until I found my new Frigidaire! It is the perfect size for smaller kitchens. In addition, I also care for my elderly mother who has a very bad back, with our new Frigidaire she doesn't have to bend over to grab something off the bottom shelf. With the freezer space on the bottom all refrigerator shelves have become eye level and grabbing food items is a lot easier, no more bending. We love it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Purchase
on July 11, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Love this refrigerator. Quiet, dependable. So sorry I wasted time with LG appliances and Whirlpool. Roomy and easily accessible
Written by a customer while visiting frigidaire.com
Customer Rating
1
Freezer no longer freezing
on July 11, 2023
Posted by: RebeccaL
[This review was collected as part of a promotion.] The freezer is not holding the temperature. It's set below zero and is currently at 30 degrees. I'm waiting for a seal to come in from the appliance repair company, but I honestly think it's a sensor or something as the high temperature warning is not going off. I'm extremely frustrated as the unit is only 8 months old.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, July 12, 2023
Hi there, Rebecca! We never like to hear about one of our appliances not working as designed, and we can definitely understand your concern. This is not the ownership experience we want for you. We would love to make sure your concerns are quickly addressed. Please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on July 11, 2023
Posted by: T Alvarez
[This review was collected as part of a promotion.] We needed a smaller fridge for our kitchen space. We love the shelf design of the fridge. It is sleek looking. We’ve had it one month and no problems. There is no freezer light but that doesn’t seem to be a problem. Also the ice maker makes small ice cube and not a large receptacle, we will manage.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not the best, not the worst
on July 11, 2023
Posted by: Repass
[This review was collected as part of a promotion.] Bottom freezer drawer opens and closes rough, one door shelf already broke.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, July 12, 2023
Hello! We're sorry to hear that the experience with your refrigerator hasn't been the best. This isn't the impression that we would want to leave with you, and we would like to help. Please be on the lookout for an email from us so that we can discuss this further. We're looking forward to resolving this matter as quickly as possible.
Written by a customer while visiting frigidaire.com