Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,436 Reviews)
Rating breakdown 6,436 reviews
5 Stars
4,867
4 Stars
1,302
3 Stars
154
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Noisiest Fridge I have ever heard
on July 9, 2023
Posted by: Jakeabean
[This review was collected as part of a promotion.] It fits the space I have for it and seems to keep everything cold in the fridge and frozen in the freezer. There must not be much insulation in any part of the cabinet due to how loud everything is. The water is loud when filling the ice maker, the ice maker is loud when dumping the ice and these 2 things are ok by me and somewhat expected. The biggest problem and this was NOT expected is the constantly running fan that sounds like a coffee grinder, the fan noise is almost unbearable when it is quiet in the house.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 10, 2023
We want to personally thank you for sharing your important quality concerns and experiences with us. We’re sorry your experience didn’t match your expectations. It is an uncommon instance, and we’ll do better in the future. Please know that high-efficiency refrigerators may introduce unfamiliar sounds. These sounds normally indicate that the refrigerator is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable.You will see the normal operating sound on page 21 of the Complete Owner's Guide manual for noise issues. If this does not resolve the issue, please contact us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
So elegant!
on July 9, 2023
Posted by: EP111
[This review was collected as part of a promotion.] The refrigerator's appearance is so cool, and the interior is designed so wide and convenient to store the food containers!
Written by a customer while visiting frigidaire.com
Customer Rating
3
on July 10, 2023
Posted by: JDemien
[This review was collected as part of a promotion.] I like my new refrigerator. My children visited and they all liked it, too.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 11, 2023
We are glad that you are satisfied with the performance of your refrigerator. Hope to get a 5- star review from you the next time. If you have any specific feedback or opinion to the product just let us know. As we use our customers feedback and opinion to know what's best for our customer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Mike's Frigidaire
on July 10, 2023
Posted by: MP65
[This review was collected as part of a promotion.] I'm doing a full kitchen remodel, it's a small kitchen so I had to watch my appliance sizes. This fridge fit perfectly and gives us plenty of space inside. Looks great and operates quietly. I am very pleased.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent fridge
on July 10, 2023
Posted by: Ash12
It is excellent fridge. Quite and very comfy at kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge
on July 10, 2023
Posted by: JackieP86
[This review was collected as part of a promotion.] Great basic French door fridge. Only complaint is that it doesn’t have a light in the freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Have not owned it long enough to rate it
on July 10, 2023
Posted by: Ephx
I can't rate something honestly after only owning it for 2 weeks. I will say, so far so good.
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 11, 2023
Hello, Valued Consumer!
Thank you for leaving a review! We are happy that you've enjoyed Frigidaire appliance so far, and we hope that you consider us for any of your future product needs. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
Thank you for leaving a review! We are happy that you've enjoyed Frigidaire appliance so far, and we hope that you consider us for any of your future product needs. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on July 10, 2023
Posted by: xJustJackx
[This review was collected as part of a promotion.] This refrigerator was the perfect upgrade for my small space. Its small than my previous fridge but there so much more space inside. I was a little apprehensive because of previous reviews about leaks and such. I've had this fridge for about a month now and I've had no issues whatsoever. I love it!
Written by a customer while visiting frigidaire.com