Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Stylish and functional smaller sized refrigerator
on August 10, 2026
Posted by: AlbanyGeorge
[This review was collected as part of a promotion.] So far so great. I like the freezer design as the compartments help to organize food so that you can find it. I do wish that the freezer had a light but it has not been a big issue so far. It is easy to see things in the refrigerator.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 12, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear you’re enjoying the organized freezer compartments and the easy visibility inside your refrigerator. We also appreciate your suggestion about adding a light to the freezer. Feedback like yours helps us understand what matters most to our customers. We hope you continue to enjoy your new Frigidaire refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very pleased
on August 10, 2026
Posted by: TRN64
[This review was collected as part of a promotion.] This appliance was the only barn door refrigerator that would fit in my current space. It is an attractive appliance and I am pleased with the space within.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 10, 2026
Hi there, our valued customer.
Thank you for taking the time to share your feedback! We’re delighted to hear that you found the refrigerator to be a great fit for your space and that you’re pleased with its attractive design and spacious interior. We appreciate you choosing our brand and hope you continue to enjoy your refrigerator for years to come!
Should you have additional concerns, please don't hesitate to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day.
Best regards,
Chris
Thank you for taking the time to share your feedback! We’re delighted to hear that you found the refrigerator to be a great fit for your space and that you’re pleased with its attractive design and spacious interior. We appreciate you choosing our brand and hope you continue to enjoy your refrigerator for years to come!
Should you have additional concerns, please don't hesitate to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on August 9, 2026
Posted by: Theallens123
[This review was collected as part of a promotion.] So far so good have had 3 weeks
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 12, 2026
Hi there.
Hi there. Thank you for sharing your feedback! We’re glad to hear that, after three weeks, things are going well with your Frigidaire appliance. We appreciate you choosing Frigidaire and hope you continue to enjoy your new appliance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Hi there. Thank you for sharing your feedback! We’re glad to hear that, after three weeks, things are going well with your Frigidaire appliance. We appreciate you choosing Frigidaire and hope you continue to enjoy your new appliance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great space
on August 9, 2026
Posted by: Sungmani
[This review was collected as part of a promotion.] It looks great and I thought I would lose a little space with a bottom freezer and I have just as much space as before, not to mention it looks fabulous!
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 11, 2026
Hi Sungmani, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire Counter-Depth French Door Refrigerator. It's great to know that you love its appearance and that the bottom-freezer design provides as much storage space as your previous refrigerator.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
refrigerator
on August 9, 2026
Posted by: Dholland
[This review was collected as part of a promotion.] Have all Frigidaire products in my kitchen, they work great
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 10, 2026
Hi there, our valued customer.
Thank you for choosing Frigidaire for your kitchen! We’re delighted to hear that you have our products throughout your kitchen and that they’re working great for you. We truly appreciate your trust in our brand and your continued support. We hope your Frigidaire appliances continue to serve you well for many years to come!
Should you have additional concerns, please don't hesitate to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day.
Best regards,
Chris
Thank you for choosing Frigidaire for your kitchen! We’re delighted to hear that you have our products throughout your kitchen and that they’re working great for you. We truly appreciate your trust in our brand and your continued support. We hope your Frigidaire appliances continue to serve you well for many years to come!
Should you have additional concerns, please don't hesitate to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 9, 2026
Posted by: Fulvio
[This review was collected as part of a promotion.] I am a contractor. I buy a lot of appliances, but I seem to like the Frigidaire line better.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 10, 2026
Hi Fulvio!
Thank you for sharing your feedback! We’re honored to hear that, as a contractor who purchases many appliances, you continue to prefer the Frigidaire line. Your trust and loyalty mean a great deal to us, and we truly appreciate you choosing Frigidaire.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re honored to hear that, as a contractor who purchases many appliances, you continue to prefer the Frigidaire line. Your trust and loyalty mean a great deal to us, and we truly appreciate you choosing Frigidaire.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 9, 2026
Posted by: Hendkelgar
[This review was collected as part of a promotion.] We like the space available. We do think the freezer space should have a light but otherwise we love it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 10, 2026
Hi Hendkelgar!
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying the spacious design of your Frigidaire refrigerator. We also appreciate your suggestion about adding a light to the freezer and will be sure to share your feedback with our team.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re delighted to hear that you’re enjoying the spacious design of your Frigidaire refrigerator. We also appreciate your suggestion about adding a light to the freezer and will be sure to share your feedback with our team.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love my refrigerator!
on August 9, 2026
Posted by: JJohnson5899
[This review was collected as part of a promotion.] The finish on the outside is beautiful and easy to wash. The freezer drawer pulls out nicely. There is plenty of room to store all of our items. The icemaker has been great but it stopped working for some reason. We have a warranty and have called for service two weeks ago, but I have not heard back. That’s becoming an issue. Otherwise I have been satisfied with the purchase.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 10, 2026
Hi there, our valued customer.
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you’re enjoying the beautiful, easy-to-clean finish, smooth freezer drawer, spacious storage, and overall performance of your refrigerator.
We’re sorry to hear that the icemaker has stopped working and, especially, that you have been waiting for a response regarding your warranty service request. We understand how frustrating it is to be left without an update for two weeks, and we apologize for the inconvenience.
We appreciate your patience and are glad to know that, aside from this issue, you have been satisfied with your purchase. Your feedback regarding the service experience is important to us and helps us identify areas where we need to improve. We hope your icemaker concern is resolved promptly and that you can continue enjoying your refrigerator.
Should you have additional concerns, please don't hesitate to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day.
Best regards,
Chris
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you’re enjoying the beautiful, easy-to-clean finish, smooth freezer drawer, spacious storage, and overall performance of your refrigerator.
We’re sorry to hear that the icemaker has stopped working and, especially, that you have been waiting for a response regarding your warranty service request. We understand how frustrating it is to be left without an update for two weeks, and we apologize for the inconvenience.
We appreciate your patience and are glad to know that, aside from this issue, you have been satisfied with your purchase. Your feedback regarding the service experience is important to us and helps us identify areas where we need to improve. We hope your icemaker concern is resolved promptly and that you can continue enjoying your refrigerator.
Should you have additional concerns, please don't hesitate to connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day.
Best regards,
Chris
Written by a customer while visiting frigidaire.com