Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,378 Reviews)
Rating breakdown 6,378 reviews
5 Stars
4,821
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great small refrigerator
on July 30, 2023
Posted by: Briconroy59
[This review was collected as part of a promotion.] We needed to replace a faulty fridge and it had to be less than 33” wide. We chose this model as it had the best combination of drawers and shelves. The drawers in the freezer are especially handy so items don’t get buried at the bottom. So far it has been a great addition to our kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well done Frigidaire!
on August 5, 2023
Posted by: Betsybee
[This review was collected as part of a promotion.] This fit my limited opening perfectly but seems so much bigger than my old side by side. Really designed well to maximize every inch! Especially the freezer. Less cubic feet than my previous one but seems much more roomy. And it’s beautiful!
Written by a customer while visiting frigidaire.com
Customer Rating
5
French door refrigerator
on August 5, 2023
Posted by: Mat75
[This review was collected as part of a promotion.] Clean lines, very roomy with adjustable shelves. We have limited space and this fit perfectly in the spot. Freezer compartment designed well with compact ice machine.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 5, 2023
Posted by: Karyb
[This review was collected as part of a promotion.] Live our new fridge!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best frig we ever owned
on August 6, 2023
Posted by: Debby S
[This review was collected as part of a promotion.] Frig is awesome. Laid out perfect as it is easy to view all of the very roomy shelves,
Freezer is also roomy and very accessible to Al shelves,, so happy of our purchase
Freezer is also roomy and very accessible to Al shelves,, so happy of our purchase
Written by a customer while visiting frigidaire.com
Customer Rating
5
When you need a medium-sized Refrigerator
on August 6, 2023
Posted by: Hobby cook
We have a cabinet over the refrigerator that limits the height of our space for a refrigerator. I'm happy to have found this Frigidaire. It fits perfectly, looks great, and is functioning exactly as it should. The ice maker is awesome. Glad there is no water spigot!
My suggestion to others is to purchase a few refrigerator bins to help organize the food. The two fruit/vegetable bins that come with the refrigerator are not sufficient for all the items I want to collect together. I've added bins for meat/cheeses, nuts, and small bags of produce (fresh ginger and limes).
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy
on August 11, 2023
Posted by: Why0
[This review was collected as part of a promotion.] This refrigerator doesn't have an entirely closed back. The bottom quarter is completely open. You can see the compressor, tubes and wires! Unsure if this is why it is so noisy but, you can hear the refrigerator running from another room, and it runs pretty much all the time. Ours is totally quiet for about 1/2 hour twice in a 24 hour period. Also, because of the open back, it seems like dust and dirt etc. will get in the back on the tubes and wires. Had we known this was the design and how noisy it would be, we would not have purchased this one. It looks nice and fits in the space we had to work with. The digital temperature display is great and it is keeping the temperature that is set in the refrigerator and freezer areas. The interior design and the 3 freezer drawers are really nice. We would be happy with this purchase if not for the noise and open back.
Response from frigidaire.comBy Owen, Online Outreach Specialist, August 14, 2023
Hello wtnst620,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Purchased to fit space and pleased
on August 18, 2023
Posted by: MartaCinci
This refrigerator is at a lower price point than my last one in another city so the shelves and bins seem a bit rocky tacky as they don't have edging. Its small size with the counter depth leaves a small, ecological footprint and is perfect for my husband and I who shop 2 to 3 times a week for fresh food. The freezer is ample, but we have not hooked up the icemaker yet. It is tall and At 17cf with the counter depth it leaves a small ecological footprint and is perfect for my husband and I who shop 2 to 3 times a week for fresh food. The freezer is ample but we have not hooked up the icemaker yet. It cools on the high side so we had to turn it down.
It did not come with meat or deli drawers so we bought them online and all is good. When the delivery man put the bins in the doors, they struggled a little bit so we won't be moving them around a lot. Fortunately, as is they meet our needs perfectly. Had the bins been trimmed I would've given it five stars.
It did not come with meat or deli drawers so we bought them online and all is good. When the delivery man put the bins in the doors, they struggled a little bit so we won't be moving them around a lot. Fortunately, as is they meet our needs perfectly. Had the bins been trimmed I would've given it five stars.
Written by a customer while visiting frigidaire.com