Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Wonderful refrigerator
on June 21, 2026
Posted by: Slader
[This review was collected as part of a promotion.] I love this refrigerator. I was ever hesitant to buy a bottom freezer after seeing friends have a hard time shutting or it getting caught! Not this one. Separate drawers and everything fits nicely!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 24, 2026
Hi, Slader! Thank you for sharing your experience! We're thrilled to hear that you love your Frigidaire French-door refrigerator. It's wonderful to know that it exceeded your expectations, especially after your initial hesitation about a bottom freezer design. We're glad the separate drawers provide excellent organization and that everything fits nicely while operating smoothly. Thank you for choosing Frigidaire and for taking the time to tell us about your experience.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Our team is ready to assist and ensure you continue enjoying your appliance. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. Our team is ready to assist and ensure you continue enjoying your appliance. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 21, 2026
Posted by: Jeffhitt
[This review was collected as part of a promotion.] Looks great in my kitchen .ice maker works great love the layout.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 22, 2026
Thank you for sharing your feedback! We’re delighted to hear that your refrigerator looks great in your kitchen and that you’re enjoying the layout.
It’s also wonderful to know that the ice maker is working well for you. We strive to design appliances that combine style, functionality, and convenience, so it’s great to hear your experience reflects that.
Thank you for choosing Frigidaire. We appreciate your feedback and hope you continue to enjoy your appliance. - Maria
It’s also wonderful to know that the ice maker is working well for you. We strive to design appliances that combine style, functionality, and convenience, so it’s great to hear your experience reflects that.
Thank you for choosing Frigidaire. We appreciate your feedback and hope you continue to enjoy your appliance. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very nice
on June 21, 2026
Posted by: RZG49
[This review was collected as part of a promotion.] For my money I believe this refrigerator is a great choice.. It looks great and has all the accessories I need. The only wish I have for this refrigerator is a light for the freezer area. Love the freezer drawer and the three separate areas give me organized meats, veggies and other products to freeze.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 22, 2026
Hello RZG49!
Thank you for sharing your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We are delighted to hear that you feel your refrigerator is a great value and that you are enjoying its design, appearance, and accessories. It’s also wonderful to know that the organized freezer drawer with separate sections is helping you keep your frozen foods neatly arranged. We appreciate your suggestion regarding adding a light in the freezer compartment. Feedback like yours is very helpful as we continue to look for ways to improve our products. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV. We are delighted to hear that you feel your refrigerator is a great value and that you are enjoying its design, appearance, and accessories. It’s also wonderful to know that the organized freezer drawer with separate sections is helping you keep your frozen foods neatly arranged. We appreciate your suggestion regarding adding a light in the freezer compartment. Feedback like yours is very helpful as we continue to look for ways to improve our products. Thank you for choosing Frigidaire and for taking the time to share your experience.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Brushed metal Fridge
on June 21, 2026
Posted by: Joy64
[This review was collected as part of a promotion.] I am really enjoying this new refrigerator! I love the brushed metal as it matches my stove and toaster oven. The French doors are very attractive as well and makes my apartment kitchen look classy.
I really like that it is counter top and just the right size as well, not too small and not too large.
I really like that it is counter top and just the right size as well, not too small and not too large.
I find that the freezer compartments are handy as well for organization.
I haven’t had to adjust the temperature of the fridge since it was delivered and it keeps the food and beverages perfect!
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 23, 2026
Dear Valued Customer,
Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your new refrigerator and that the design, size, and features are a great fit for your apartment kitchen.
It’s great to know that you love the brushed metal finish, French door design, and convenient freezer organization. We’re also pleased to hear that your refrigerator is keeping your food and beverages at the perfect temperature right from delivery.
Thank you for choosing Frigidaire. We appreciate your support and hope your refrigerator continues to bring style, convenience, and reliable performance to your home for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your new refrigerator and that the design, size, and features are a great fit for your apartment kitchen.
It’s great to know that you love the brushed metal finish, French door design, and convenient freezer organization. We’re also pleased to hear that your refrigerator is keeping your food and beverages at the perfect temperature right from delivery.
Thank you for choosing Frigidaire. We appreciate your support and hope your refrigerator continues to bring style, convenience, and reliable performance to your home for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Refrigerator
on June 21, 2026
Posted by: CKC1
[This review was collected as part of a promotion.] This is a good size for a single person or a small family. It has plenty of room for whate you need to refrigerate..
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 22, 2026
Thank you for sharing your feedback! We’re glad to hear that your refrigerator is a good size for your needs and provides plenty of space for your food storage.
It’s great to know that the capacity is working well for you, whether for a single person or a small family. We appreciate you choosing Frigidaire and taking the time to share your experience.
Thank you again for your feedback, and we hope you continue to enjoy your refrigerator for years to come. - Maria
It’s great to know that the capacity is working well for you, whether for a single person or a small family. We appreciate you choosing Frigidaire and taking the time to share your experience.
Thank you again for your feedback, and we hope you continue to enjoy your refrigerator for years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on June 20, 2026
Posted by: Suek47
[This review was collected as part of a promotion.] Perfect fit for my needs!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 23, 2026
Hi, Suek47! Thank you for your 5-star review! We’re delighted to hear that your Frigidaire French door refrigerator is the perfect fit for your needs. Providing appliances that combine functionality, convenience, and dependable performance is our goal, and it’s wonderful to know your refrigerator is meeting your expectations.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you with any future needs. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist you with any future needs. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Happy
on June 20, 2026
Posted by: MEPC
[This review was collected as part of a promotion.] This replaced a 1990s-era fridge in a home we just bought. Happy it fits in the weird space and love the layout of the French doors with bottom freezer. I wish there was a deli drawer/a bit more built-in organization.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 24, 2026
Hello MEPC, thank you for sharing your feedback! We’re glad to hear that your Frigidaire refrigerator was a great fit for your unique space and that you’re enjoying the French door design with the convenient bottom freezer layout. We understand how helpful extra organization features, like a deli drawer, can be for keeping everything easily accessible, and we appreciate you sharing that suggestion with us.
Your feedback helps us continue improving our products and designs. Thank you for choosing Frigidaire, and we hope your new refrigerator serves your home well for many years!
- Maico
Your feedback helps us continue improving our products and designs. Thank you for choosing Frigidaire, and we hope your new refrigerator serves your home well for many years!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good
on June 20, 2026
Posted by: My Refrg Review
[This review was collected as part of a promotion.] No instructions came with the appliance and it is very difficult to find them online!
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 24, 2026
Hello there, thank you for sharing your feedback. We’re sorry to hear that locating the instructions for your Frigidaire appliance has been frustrating. We understand how important it is to have the right information available when setting up and using your appliance, and we appreciate you bringing this experience to our attention.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com