Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,463 Reviews)
Rating breakdown 7,463 reviews
5 Stars
5,666
4 Stars
1,505
3 Stars
171
2 Stars
51
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
on March 17, 2025
Posted by: SylviaT54
[This review was collected as part of a promotion.] Love the fridge
Freezer is a little smaller than I thought it would be
Overall I'm enjoying it
Freezer is a little smaller than I thought it would be
Overall I'm enjoying it
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 17, 2025
Hello, SylviaT54. Thank you for your feedback! We're so glad to hear that you're enjoying your new fridge. We understand that the freezer size wasn’t quite what you expected, but we’re happy that overall it’s working well for you.
If you need any further assistance or have any other questions, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! -Reed
If you need any further assistance or have any other questions, please feel free to contact us via Live Chat or call us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you! -Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on March 17, 2025
Posted by: Margie2009
[This review was collected as part of a promotion.] It’s a very good frig. I had one annoying problem that your company should explain. It made terrible grinding noises on occasion , I researched and found that the button for ice maker in frig was On. I did not want ice maker and no one instructed me that this button should be off. I almost returned this item but I found the problem. Please highlight this issue
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 17, 2025
Hello Margie2009!
We’re glad to hear you’re enjoying your Frigidaire Counter-Depth French Door Refrigerator! We appreciate you sharing your experience with the ice maker setting and understand how that could have been frustrating. Your feedback is valuable, and we’ll make sure to pass it along for future improvements. If you ever need assistance, please don't hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). We're always happy to help! ~Sam
We’re glad to hear you’re enjoying your Frigidaire Counter-Depth French Door Refrigerator! We appreciate you sharing your experience with the ice maker setting and understand how that could have been frustrating. Your feedback is valuable, and we’ll make sure to pass it along for future improvements. If you ever need assistance, please don't hesitate to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432 (Monday-Friday, 8:30 AM - 8 PM EST). We're always happy to help! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 16, 2025
Posted by: labcd
[This review was collected as part of a promotion.] I AM VERY PLEASED WITH IT
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 18, 2025
Hello there. We appreciate you taking the time to submit a 5-star review. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
STOPPED WORKING AFTER FEW WEEKS
on March 16, 2025
Posted by: RNWA
[This review was collected as part of a promotion.] SEEMINGLY FAN STOPPED AFTER FEW WEEKS AND NOW WE HAVE A LOANER..MAY TAKE 2 WEEKS! FRIDGE BEFORE ALSO FRIGIDAIRE ALSO STOPPED AFTER 6 MONTHS..DIFFERENT MODEL AND WE BOUGHT THIS ONE INSTEAD!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 17, 2025
Hello there. We feel the disappointment, and we really appreciate your time in providing feedback about quality concerns. We verified that you were able to get in touch with our customer service specialists and that the authorized servicer had already accepted the work order. We will make sure that everything is in progress. Please feel free to get in touch with us at any time by phone at 800-374-4432 or by live chat at frigidaire.com, available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
smaller doors, smaller sweep
on March 16, 2025
Posted by: Cecethorn
[This review was collected as part of a promotion.] The half doors make my small kitchen seem so much larger. Previously my large door fridge took up so much space I could not open the dishwasher or walk past.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 18, 2025
We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. One of our main goals is customer satisfaction, and we will be happy to use your feedback. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Jessica
Best Regards,
Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 16, 2025
Posted by: JanPal217
[This review was collected as part of a promotion.] Fridge is working really well. I like how easy is everything set up, the cooking and freezing temperature and the ice machine
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 18, 2025
Hi, JanPal. We appreciate you taking the time to provide feedback. We're glad to hear that your unit is working well and we appreciate you taking the time to submit a 5-star review. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter depth refridgerartor freezer
on March 16, 2025
Posted by: 281 sprink
[This review was collected as part of a promotion.] We originally purchased a ge but got home and made a comparison and canceled order and bought frigidaire 17.6 . The lay out is much more space efficient. The freezer will hold more and I like the different compartments . I like the ease in changing water filter for the ice . All in all I feel like we bought a much better designed refridgerator freezer. We are very happy all around with the product . So glad we canceled ge for frigidaire .
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 16, 2025
Posted by: Kristi and DJ
[This review was collected as part of a promotion.] It’s great! I love it!
Written by a customer while visiting frigidaire.com