Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,740 Reviews)
Rating breakdown 7,740 reviews
5 Stars
5,882
4 Stars
1,559
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Biggest Small Fridge
on June 11, 2025
Posted by: dcm302
[This review was collected as part of a promotion.] My home is small and I was having a hard time finding an updated style of fridge. This fridge fit the space perfectly, and it looks beautiful. There’s more room on the inside than I could have imagined, and the bottom freezer means no more squatting down every time I need something from the fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Piece of garbage
on June 8, 2025
Posted by: Cplach
Have had this for less than 2 years, bought brand new when we bought our home. Outside of the manufacturer's warranty, and a whole bunch of issues wrong with it in the last day where it's no longer cooling correctly and the ice maker stopped working.
Having a repair service come out today and looking like we will be halfway to the cost of a new refrigerator just in the repairs alone.
Best believe I will not be going to a Frigidaire refrigerator again and I will be telling any of my family and friends who are looking at getting some type of new refrigerator appliance to avoid Frigidaire at all costs.
Having a service come out and look at it to see how much the repairs are going to be, but based on what people have said, we are probably looking at being halfway to a new refrigerator just in repairs to keep this 2-year-old refrigerator alive
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 9, 2025
Hi, Cplach! We’re really sorry to hear about the trouble you've had with your refrigerator, especially so soon after purchasing it new for your home. We understand how disappointing it is to deal with performance issues and costly repairs on an appliance you expected to rely on for years. Your trust in our brand matters, and it’s clear we’ve fallen short of your expectations. We appreciate you sharing your experience—feedback like yours helps us understand where we need to do better.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great compact fridge!
on June 7, 2025
Posted by: TO90
[This review was collected as part of a promotion.] Great compact fridge. Enough space for a smaller family of 2 for day to day storage
There's 3 compartments + ice tray in the freezer, and you can get 3 sections in the fridge (one large one for taller bottles). One minor thing, but this fridge doesn't have space for eggs / butter.
If you are tight on space, ensure you leave 1/2 in on either side of the fridge to account for the french doors opening outwards at the hinge.
There's 3 compartments + ice tray in the freezer, and you can get 3 sections in the fridge (one large one for taller bottles). One minor thing, but this fridge doesn't have space for eggs / butter.
If you are tight on space, ensure you leave 1/2 in on either side of the fridge to account for the french doors opening outwards at the hinge.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stoked
on May 28, 2025
Posted by: Chatoloco
[This review was collected as part of a promotion.] Love the space for all the beer I can load up for the weekend and my kids love the bottom freezer easy to reach
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 28, 2025
Thanks for the great feedback, Chatoloco! We're glad to hear you're enjoying the space—and that it's a hit with the whole family. Cheers to cold drinks and easy access for the kids! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 15, 2025
Posted by: Nanaj2025
[This review was collected as part of a promotion.] I think this frig is great for the price. Only suggestion is to put a light in the freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New fridge
on May 14, 2025
Posted by: Ken78r
[This review was collected as part of a promotion.] So far all is good with the workings of the new refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love our new Frigidaire refrigerator
on May 14, 2025
Posted by: Pittston
[This review was collected as part of a promotion.] This Frigidaire refrigerator fit our limited space perfectly. It is just as advertised and it is working great. I am very happy with the look and performance.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 14, 2025
Thank you for sharing your feedback, Pittston! We're so glad to hear that the refrigerator fit perfectly in your space and is working great. It’s fantastic that both the look and performance are meeting your expectations. We appreciate you choosing Frigidaire!
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator review
on May 13, 2025
Posted by: Rog75
[This review was collected as part of a promotion.] Happy with it so far.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, May 14, 2025
Thanks for sharing your feedback! We’re so glad to hear you’re happy with your French Door fridge. We hope it continues to meet your needs for years to come. If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com