Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,740 Reviews)
Open Ratings Snapshot
Rating breakdown 7,740 reviews
5 Stars
5,882
4 Stars
1,559
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4 out of 5
4
Good refrigerator
on June 17, 2025
Posted by: Paul in Florence
[This review was collected as part of a promotion.] My new Frigidaire refrigerator is good looking, and I like the freezer on the bottom. The way the freezer is laid out works well. The adjustable door bins are also a nice feature
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
French doors
on June 17, 2025
Posted by: crazydazy
[This review was collected as part of a promotion.] Love the French doors. Refrigerator seems to hold a lot. Freezer is large enough and the two drawers make everything accessible.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on June 17, 2025
Posted by: StamperMD
[This review was collected as part of a promotion.] We have only had our new refrigerator for a week or so, and so far I love it! Considering it's cubic foot storage space, the refrigerator area is quite roomy; I fit in much more than I thought I would. The freezer area (which is on the bottom) is a bit smaller than I would like, but nicely designed. I love the no finger print stainless steel look and how quiet it is. I also appreciate that I can fit gallons on the door shelves along with smaller items. I haven't been able to get the automatic ice maker connected yet because we need to have a water line run, so I can't speak to that feature. Overall I am very happy with my new refrigerator.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 18, 2025
Thank you for sharing your experience! We're delighted to hear you're enjoying your new refrigerator and appreciate all the features it offers. If you need any assistance with the automatic ice maker or have any other questions, please don't hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We're here to help ensure you're completely satisfied! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
17.6 Cu. Ft. Counter-Depth French Door Refrigerator
on June 17, 2025
Posted by: Press
[This review was collected as part of a promotion.] I like the French doors and it seems to work very well. The freezer has more room than my previous refrigerator.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 17, 2025
We’re so glad to hear you're enjoying the French doors and that your new fridge is working well for you! It’s great to know the freezer space is an upgrade from your previous model. If you have any other feedback or questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Perfectly Idea
on June 17, 2025
Posted by: CounterDepth25
[This review was collected as part of a promotion.] The refrigerator is sleek and perfect for our family needs the multiple functionality and placement of internal shelving provides a vast amount of spacing dish and our dietary products. The freezer death has enough space to holds an excess volume of cold foods. I would recommend purchasing for style and functionality for any home.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 17, 2025
Thank you so much for your wonderful feedback! We’re delighted to hear that the sleek design and versatile shelving of your refrigerator are meeting your family’s needs so well. It’s great to know the freezer offers plenty of space for your cold foods, too. We truly appreciate your recommendation and are happy to be a part of your home’s style and functionality. If you ever need anything, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Designed nicely
on June 17, 2025
Posted by: TGGODDY
[This review was collected as part of a promotion.] Our new refrigerator is nicely designed and well thought out. The freezer compartment is smallish and doesn’t have a light. Overall the frig is decent and fits our need.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
I love the French doors
on June 17, 2025
Posted by: Conradv
[This review was collected as part of a promotion.] My wife and I have had side by side. Refrigerators for the last 20 years and we are so glad we switched to the French doors. The view in the refrigerator is so much better and it is so much more useful. Thank you for you, Frigidaire.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 17, 2025
Thank you for the kind words and for being a loyal customer! We're so glad to hear that you and your wife are enjoying the switch to French doors—it really does make a difference in visibility and usability. We're honored to be part of your home, and we appreciate you choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on June 16, 2025
Posted by: Jaromaz
[This review was collected as part of a promotion.] Great fridge!!!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 17, 2025
Thank you for your kind words! We're so glad to hear you're enjoying your fridge. If you need any further assistance or have any questions, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your support and thank you for choosing Frigidaire! - Maria
Written by a customer while visiting frigidaire.com
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