Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,740 Reviews)
Open Ratings Snapshot
Rating breakdown 7,740 reviews
5 Stars
5,882
4 Stars
1,559
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
Loving this Refrigerator
on June 21, 2025
Posted by: Cjkahler
[This review was collected as part of a promotion.] We have been so happy with this refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love all the space
on June 21, 2025
Posted by: Tdfroggy76
[This review was collected as part of a promotion.] There is so much more space than my old refrigerator. I like the stainless steel and the lighting inside of the refrigerator.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 23, 2025
Thank you for sharing your positive experience! We're delighted to hear that you're enjoying the additional space, as well as the sleek stainless-steel finish and interior lighting of your fridge. If you have any questions or need further assistance, please feel free to contact us. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're always here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Refrigerator
on June 20, 2025
Posted by: KKlina
[This review was collected as part of a promotion.] I’m happy with my new Frigidaire refrigerator. Works well and roomy for my needs
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on June 20, 2025
Posted by: StephNH
[This review was collected as part of a promotion.] So far refrigerator is wonderful! We have noticed quite a dip in electric bill also-old fridge was 25 years old. New fridge is quiet and is keeping everything g cold at even temp. Only bad thing is it did not comes with info on how to use controls-would be nice.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 23, 2025
Thank you for sharing your experience! We’re so glad to hear that your new refrigerator is performing well, keeping everything evenly cold, and even helping lower your electric bill—that’s fantastic! We understand how helpful it would be to have clear instructions for using the controls, and we apologize if that information wasn’t included. You can find the full user manual on Frigidaire.com by searching your model number, or feel free to contact us via live chat or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’d be happy to walk you through the features anytime! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Space Galore!
on June 20, 2025
Posted by: FBruderer
[This review was collected as part of a promotion.] My 17.6 Cu.Ft. French Door Frigidaire has truly so much space - I was worried about downsizing, but it's working out even better! I love my new Frigidaire!
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 23, 2025
That’s wonderful to hear, FBruderer! It’s great that the 17.6 Cu. Ft. French Door Frigidaire is giving you more space than expected, even with the downsizing. Sounds like it’s a perfect fit for your needs. Thanks for sharing your experience, and we’re so glad you’re loving your new Frigidaire! Your comments are vital to us in improving future appliances.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great new refrigerator!
on June 20, 2025
Posted by: Grizzled85
[This review was collected as part of a promotion.] Super happy with our new Frigidaire appliance. Easy setup and super efficient! We love the ice cube size and how fast the unit produces ice!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 20, 2025
We’re thrilled to hear you’re super happy with your new Frigidaire appliance and that the setup and performance have been smooth and efficient. It’s great to know you're loving the ice cube size and how quickly it produces ice — that’s exactly what we aim for!

If you ever need tips to keep it running at peak performance, feel free to reach out via phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Keeps on working
on June 20, 2025
Posted by: Rayboy
[This review was collected as part of a promotion.] Only issue we've had was a problem with the ice maker which was repaired and has worked well since then.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 20, 2025
We appreciate you sharing your experience with the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, and we’re happy to hear the ice maker issue was resolved and has been working smoothly since. It’s great to know the rest of the unit has been performing well for you.

If you ever have questions or need support in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on June 20, 2025
Posted by: Elisa89
[This review was collected as part of a promotion.] We absolutely love our new fridge. All of our appliances are Frigidaire. The space inside is amazing!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 20, 2025
We’re thrilled to hear you absolutely love your new fridge — and even more excited to know your entire kitchen is filled with Frigidaire appliances! We’re glad the spacious interior is working well for you and your household.

Thanks again for being a loyal Frigidaire customer — we’re here if you ever need anything! If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
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