Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,463 Reviews)
Open Ratings Snapshot
Rating breakdown 7,463 reviews
5 Stars
5,666
4 Stars
1,505
3 Stars
171
2 Stars
51
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
Mycooler
on March 27, 2025
Posted by: klk23
[This review was collected as part of a promotion.] Great fridge
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Small but spacious
on March 26, 2025
Posted by: LCollins
[This review was collected as part of a promotion.] This refrigerator replaced a side-by-side that stopped working. The Frigidaire is spacious for its size, I have only had it a few weeks but it appears to be a great choice. I needed a smaller fridge due to cabinets built around the refrigerator. The counter-depth was a good option as it takes up less footprint but is still spacious for a small refrigerator. I was worried about the size of the freezer, but it is very roomy. The only down size is there is no light in the freezer which I knew about from previous reviews. It would be nice if there was a light.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 27, 2025
Hello LCollins!

We appreciate you taking the time to share your experience! It’s great to hear that your new Frigidaire refrigerator is a perfect fit for your space and that you're enjoying its roomy design. We understand your feedback about the freezer light, and we’ll be sure to share it with our team.

If you ever need any assistance, feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST —we’d be happy to assist you further.. Thank you for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
So far so good.
on March 26, 2025
Posted by: Cheryl132
[This review was collected as part of a promotion.] Works as it should so far. Love having freezer on bottom. Good lighting except for the freezer but not a big deal for me. I was worried going from an 20.2 cu. ft. to a 17.6 but this is organized so well for great food storage so that has not been an issue at all.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Review
on March 26, 2025
Posted by: CBS47
[This review was collected as part of a promotion.] The refrigerated is very efficient and well-made
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Fridge
on March 26, 2025
Posted by: Janeanne3153
[This review was collected as part of a promotion.] This fridge is the perfect size for me as I live by myself and don't entertain that often. The freezer on the bottom is great. i can keep the items I use often close at hand. It is a great addition to my kitchen!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 28, 2025
Hello, Janeanne3153. We're so glad to hear that your fridge is the perfect fit for your needs. The bottom freezer design is definitely a convenient feature, and we're happy it's working well for you. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.

- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on March 26, 2025
Posted by: Shelley Mitchell
[This review was collected as part of a promotion.] I LOVE it!! Very practical for me!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 26, 2025
Hello, Shelley. Thank you for your feedback! We're thrilled to hear that you love your French door refrigerator and that it’s a perfect fit for your needs.

If you need any assistance, feel free to contact us via live chat by visiting our website at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.

- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
2 out of 5
2
French Door Refrigerator
on March 26, 2025
Posted by: BobF56
[This review was collected as part of a promotion.] Overall the unit is ok. Refrigerator compartment is spacious and organized. Unfortunately, the Freezer compartment is poorly organized, cannot hold as much as my Frigidaire Side-By-Side could. Plus there are items you cannot store in the freezer that are tall and need to be upright. There is also no light when you open the freezer compartment. If I would have realized these negatives before purchase, I would not have bought it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 27, 2025
Thank you for your review, BobF56. Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your 18 Cu. Ft. Counter-Depth French Door Refrigerator Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator FRFG1723AV. We appreciate you sharing your feedback. Your comments are vital to us in improving future appliances.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Just what I wanted!
on March 26, 2025
Posted by: GmaSherri
[This review was collected as part of a promotion.] I needed a smaller fridge for my space . It’s perfect!
Written by a customer while visiting frigidaire.com
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