Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,378 Reviews)
Rating breakdown 6,378 reviews
5 Stars
4,821
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
1
Arrived broken
on June 28, 2023
Posted by: teachlynns
[This review was collected as part of a promotion.] It’s a great freezer top to bottom, but despite turning it up and unplugging/replugging it in it wouldn’t work and foze all out food solid. I sent it back for a refund but purchased the same fridge from a different dealer. It hasn’t arrived yet. Hopefully this new one will work.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, June 29, 2023
Hello! We're happy to hear that you like the design of your French door refrigerator, but we're sorry to learn that its performance didn't meet your expectations. Our top priority is customer satisfaction, which is why it's very important for us to know if our product is meeting our customers' expectations. Also, we strongly advise that you inspect the appliances upon delivery for any flaws so that the local store where you purchased it can replace the unit. Should you have any additional concerns, please connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek and Spacious: Unveiling the Brilliance of the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator
on June 30, 2023
Posted by: Acall7
[This review was collected as part of a promotion.] My mom purchased the Frigidaire refrigerator Model FRFG1723AV on May 17th, 2023, and we are delighted with her purchase! This refrigerator has been a fantastic addition to our family kitchen, and it meets all of our needs. It was fun picking this sleek and spacious fridge compared to the one we had prior which was a bit wobbly and losing its parts. Especially with my two boys who often held the door open staring in to see what they could eat! We have a new rule now and that's grab what you need quickly and close the door!
The first thing that caught my attention was the bottom freezer drawer! I was excited because this is the first model we've had like this one at all! The freezer holds a good amount of food and ways we can hide sweets too! The stainless steel finish looks classy and complements the space it's in perfectly and also gives us more space on the sides which allows us to put a step stool. The build quality feels sturdy, assuring us that this appliance will last for a long time.
With a storage capacity of 17.6 cu. ft., this refrigerator offers plenty of room for all our groceries and more! The fridge compartment is spacious, and we can easily fit condiments, milk, butter, and yogurt into the side doors as well as a watermelon on the top shelf. The adjustable shelves and door bins allow us to customize a drawer for meat and cheeses, another drawer for lettuce or veggies, and whatever we need! We still look for other ways to organize and get excited about the overall feel of the space we actually have!
I appreciate the inclusion of a hose for the ice maker, which makes it convenient to have fresh ice on hand whenever we need it. The shape of the ice is also very nice and we don't have to wait as long for ice to be made like we did before with our other appliance.
The cooling performance of this Frigidaire refrigerator is top-notch. It keeps our food items at the right temperature! The temperature control is easy to use, and since we've had it, there are no issues.
Another great aspect of the refrigerator's efficiency is not only everything I've already mentioned but the fact that it's brought my family closer when meal planning. How can an appliance do something I didn't know was possible? Pure Joy with this purchase! We actually feel happy, which is a significant plus for me as a single parent with two little boys! A bigger plus for my mother who is also very pleased and deserves this change!
As for the noise level, this refrigerator operates quietly. It doesn't disturb the peace in our home and our last appliance made a humming noise that was pretty noticeable.
Overall, we are extremely satisfied with the Frigidaire Model FRFG1723AV. Its elegant design, spacious storage, reliable cooling performance, and energy efficiency make it a reliable appliance for any kitchen. I would recommend this refrigerator to anyone in need of a high-quality and dependable cooling solution. The price point is completely worth it!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor Quality
on July 1, 2023
Posted by: Graydog9
Purchased new and compressor only lasted 18 months. Whole house warranty doesn't cover the compressor so I'll be buying a new refrigerator but it certainly won't be a Frigidaire.
Terrible quality.
Terrible quality.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 3, 2023
We're sorry that this has been your experience with your refrigerator. This is certainly not the impression we would want to leave you with. We strive to ensure we provide the best experience possible for our consumers and we hate that we were not able to deliver those results for you. Should you require any additional assistance regarding this concern, please don't hesitate to reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy Customer
on July 6, 2023
Posted by: TMCB
[This review was collected as part of a promotion.] I was very happy to find a refrigerator under the 70" in height to fit under some cabinets i have in the open slot. Even happier when this refrigerator also had the 3 doors option I desired!
I've had it for a few weeks now and really appreciate both the style and working performance of this Refrigerator. Very happy with the purchase! 😊
I've had it for a few weeks now and really appreciate both the style and working performance of this Refrigerator. Very happy with the purchase! 😊
Written by a customer while visiting frigidaire.com
Customer Rating
5
Small refrigerator to meet our needs
on July 16, 2023
Posted by: BigRed72
[This review was collected as part of a promotion.] We are all tall people in our house so a bottom freezer is necessary. We have a limited amount of space due to the kitchen configuration. The French doors are perfect for us. We won’t misplace as much in the back of the fridge. My only complaint is that sometimes the collapsible divider between the doors gets stuck - presumably from the wicked humidity- and then the doors don’t close properly. But, we’ve figured it out and can address it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Major upgrade!
on July 17, 2023
Posted by: Reviewer12
[This review was collected as part of a promotion.] I've only had the fridge for a few days, but I already love it. The bottom freezer is spacious as is the fridge. I was disappointed to see there was no "deli drawer" in the fridge but I ordered one online and fixed that quickly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quality Smaller Refrigerator
on July 18, 2023
Posted by: momof3coops
[This review was collected as part of a promotion.] Plenty of space in this counter-depth, narrow refrigerator. I have a smaller opening than most in my kitchen. Over the 25 years of being in my house, this is my 3rd refrigerator and the only one I really feel meets all my needs. The space is well-designed, and it is also super easy to keep clean and neat.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious
on July 28, 2023
Posted by: Ambermike
[This review was collected as part of a promotion.] We were unsure of owning a fridge with a chest freezer. This fridge has so much space for its size! The freezer has three drawers, with the ice maker tucked away in the corner of one. Having three drawers makes it easier to organize food and not have to dig for it. Love that!! We are very happy with our purchase.
Written by a customer while visiting frigidaire.com