Customer reviews from frigidaire.ca
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.5
(937 Reviews)
Rating breakdown 937 reviews
5 Stars
592
4 Stars
277
3 Stars
46
2 Stars
10
1 Star
12
94%of customers recommend this product.
(
854 out of
907)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Happy with it.
on September 9, 2026
Posted by: MOLU
Condo provided this good choice. It has great value enjoying ice cube.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 14, 2026
Hi there. Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire appliance has been a great choice for your condo and that you’re enjoying the convenience and value it provides. We’re especially glad you’re making good use of the ice-making feature! Thank you for choosing Frigidaire, and we hope you continue to enjoy it.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Finally one that fits
on September 9, 2026
Posted by: CeeEllDee
We have been looking for a while to find a fridge that fits into our space. We had almost given up when we saw this one. It fits perfectly. It has all the space we need & all the features. Love it!
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, September 9, 2026
Hi CeeEllDee!
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire refrigerator was the perfect fit for your space and provides all the room and features you were looking for.
We’re so glad you found the right refrigerator for your home after such a long search. Thank you for choosing Frigidaire—we truly appreciate it!
If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire refrigerator was the perfect fit for your space and provides all the room and features you were looking for.
We’re so glad you found the right refrigerator for your home after such a long search. Thank you for choosing Frigidaire—we truly appreciate it!
If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
like it
on September 8, 2026
Posted by: Sasso
i bought almost 2 month ago ..and i love it
quiet, enough for my family
quiet, enough for my family
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 9, 2026
Dear Valued Customer,
Thank you for the wonderful 5-star review! We’re so glad to hear that you’re loving your new Frigidaire refrigerator after nearly two months of use. It’s great to know that it’s quiet and provides plenty of space for your family. We truly appreciate you choosing Frigidaire!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for the wonderful 5-star review! We’re so glad to hear that you’re loving your new Frigidaire refrigerator after nearly two months of use. It’s great to know that it’s quiet and provides plenty of space for your family. We truly appreciate you choosing Frigidaire!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
4
I like it
on September 8, 2026
Posted by: Nancyvachon
I like the look and the stainless color. Very fonctional.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 10, 2026
Hi Glo4STC1, thank you for taking the time to share your detailed feedback! We’re glad to hear that your Frigidaire induction range is performing well with both the convection and standard oven functions. We understand that getting used to the touch controls can take some time, and we appreciate your feedback about needing to use the pad of your finger. We also understand your disappointment about the Air Fry tray or rack not being included and your hesitation about trying the pizza oven feature.
As a basic troubleshooting step, when using the touch controls, make sure your finger is placed firmly on the intended control area and that the control panel is clean and dry. For the pizza oven and other specialty cooking functions, please follow the instructions in your Owner’s Manual and use the recommended cookware and accessories for the selected cooking mode.
For any questions or assistance with your range, accessories, or cooking features, please visit Frigidaire.ca to connect with our live chat team or call us at 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
As a basic troubleshooting step, when using the touch controls, make sure your finger is placed firmly on the intended control area and that the control panel is clean and dry. For the pizza oven and other specialty cooking functions, please follow the instructions in your Owner’s Manual and use the recommended cookware and accessories for the selected cooking mode.
For any questions or assistance with your range, accessories, or cooking features, please visit Frigidaire.ca to connect with our live chat team or call us at 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Highly rated french door counter depth fridge, in a very hard to find size
on September 8, 2026
Posted by: unibrowmike
We purchased a Frigidaire FRFG1723AV french door counter depth fridge a month ago. We live in an older house, the opening cutout for the fridge was too short.. about 68 inches tall. Most modern fridges are a couple inches taller than that. We were about ready to give up when Frigidaire came to the rescue. A perfect fit thats ideal for smaller spaces or older homes, all in a modern sleek design. I see many product reviews habe rated this model very high. Thank you Frigidaire!
Well
Well
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 11, 2026
Hi unibrowmike, thank you for taking the time to share such detailed feedback! We’re delighted to hear that your Frigidaire French door counter-depth refrigerator was the perfect fit for your older home and smaller space. It’s wonderful to know that you’re enjoying its modern, sleek design and that you found a model that works well with your 68-inch cabinet opening. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
For any questions or assistance with your refrigerator or its features, please visit Frigidaire.ca to connect with our live chat team or call us at 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
For any questions or assistance with your refrigerator or its features, please visit Frigidaire.ca to connect with our live chat team or call us at 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great Fridge lots Of light & Over all Awesome
on September 7, 2026
Posted by: Levi1981
I Bought This About A Month Ago & Is Very Happy With It
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 9, 2026
Dear Valued Customer,
Thank you for the fantastic 5-star review! We’re thrilled to hear that you’re so happy with your new Frigidaire refrigerator after a month of use. It’s great to know you’re enjoying the bright interior lighting and overall design. We truly appreciate you choosing Frigidaire!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for the fantastic 5-star review! We’re thrilled to hear that you’re so happy with your new Frigidaire refrigerator after a month of use. It’s great to know you’re enjoying the bright interior lighting and overall design. We truly appreciate you choosing Frigidaire!
Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Easy to keep surface clean
on September 3, 2026
Posted by: Blade1
I bought the fridge 1mth ago. Working great.
Added bonus is the stainless surface does not show kids fingerprints
Added bonus is the stainless surface does not show kids fingerprints
Response from frigidaire.caBy Rox, Online Outreach Specialist, September 4, 2026
Hi, Blade1!
Thank you for sharing your experience! We're happy to hear your Frigidaire refrigerator is working great and that you're enjoying the easy-to-clean stainless finish. A surface that helps keep fingerprints from showing is definitely a nice bonus, especially in a busy household!
If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your experience! We're happy to hear your Frigidaire refrigerator is working great and that you're enjoying the easy-to-clean stainless finish. A surface that helps keep fingerprints from showing is definitely a nice bonus, especially in a busy household!
If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great fridge, but space not optimized
on September 3, 2026
Posted by: Marcel207
Pretty good fridge, but it offers less food storage than the previous fridge of exactly the same dimensions we replaced it with.
The description also mentioned a water fountain inside the fridge, but we could not find and thus use it.
The description also mentioned a water fountain inside the fridge, but we could not find and thus use it.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, September 8, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that you find your new refrigerator pretty good overall.
We understand your disappointment that the available food storage feels more limited than your previous refrigerator, despite both units having the same dimensions. We also appreciate you bringing the interior water dispenser to our attention. We’re sorry for the confusion if the feature was listed in the product description but you were unable to locate it. Your feedback is valuable, and we’ll share these concerns with the appropriate teams to help improve our product information and designs.
If you’d like assistance confirming whether your specific model includes an interior water dispenser, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We understand your disappointment that the available food storage feels more limited than your previous refrigerator, despite both units having the same dimensions. We also appreciate you bringing the interior water dispenser to our attention. We’re sorry for the confusion if the feature was listed in the product description but you were unable to locate it. Your feedback is valuable, and we’ll share these concerns with the appropriate teams to help improve our product information and designs.
If you’d like assistance confirming whether your specific model includes an interior water dispenser, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca