Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,529 Reviews)
Rating breakdown 6,529 reviews
5 Stars
4,946
4 Stars
1,314
3 Stars
155
2 Stars
47
1 Star
67
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
New Frigidaire refrigerator
on April 29, 2025
Posted by: New refrigerator Frigida
[This review was collected as part of a promotion.] I have enjoyed my new refrigerator. Keeping everything cold, runs quiet, making ice. Love adjustable shelves. Just a great refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Piece of garbage
on June 8, 2025
Posted by: Cplach
Have had this for less than 2 years, bought brand new when we bought our home. Outside of the manufacturer's warranty, and a whole bunch of issues wrong with it in the last day where it's no longer cooling correctly and the ice maker stopped working.
Having a repair service come out today and looking like we will be halfway to the cost of a new refrigerator just in the repairs alone.
Best believe I will not be going to a Frigidaire refrigerator again and I will be telling any of my family and friends who are looking at getting some type of new refrigerator appliance to avoid Frigidaire at all costs.
Having a service come out and look at it to see how much the repairs are going to be, but based on what people have said, we are probably looking at being halfway to a new refrigerator just in repairs to keep this 2-year-old refrigerator alive
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 9, 2025
Hi, Cplach! We’re really sorry to hear about the trouble you've had with your refrigerator, especially so soon after purchasing it new for your home. We understand how disappointing it is to deal with performance issues and costly repairs on an appliance you expected to rely on for years. Your trust in our brand matters, and it’s clear we’ve fallen short of your expectations. We appreciate you sharing your experience—feedback like yours helps us understand where we need to do better.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic counter depth refrigerator
on November 16, 2025
Posted by: Rusty sidekick
[This review was collected as part of a promotion.] Fantastic French Door refrigerator. Perfect size for our winter home.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Mighty Midsized Frig
on October 15, 2021
Posted by: Baker51
[This review was collected as part of a promotion.] While just under 18 cu.ft. this counter depth frig is very roomy in both top and bottom spaces. Love the adjustable door bins.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great investment
on October 28, 2021
Posted by: Ebony313
[This review was collected as part of a promotion.] I recently had my kitchen remodeled. I needed appliances that would fit in a small space. It’s perfect, and the inside is spacious.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Refrigerator
on November 2, 2021
Posted by: Gabe27
[This review was collected as part of a promotion.] This refrigerator is just right and nice size, however two things: first, there is not an extra compartment to put the cheese and butter; second the freezer does not have a light inside
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 30, 2022
Posted by: Maxwell1
[This review was collected as part of a promotion.] The only drawback so far is not having a dairy bin for butter storage or lighting in the freezer drawer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire replaces older Frigidaire
on February 15, 2022
Posted by: cdw67401
[This review was collected as part of a promotion.] I replaced a 14-year old top-freezer Frigidaire with this model and really like the upgrade. Frigidaire was the only company to offer a bottom-freezer drawer, counter-depth model to fit in my 32" wide space. I wanted a counter-depth because of a cabinet above the refrigerator. I missed the deli/meat drawer of my old Frigidaire so I found a universal drawer online and installed it myself that works like a charm! I also purchased a Frigidaire range that sits opposite the fridge. I am a very happy camper with my new Frigidaires!
Written by a customer while visiting frigidaire.com