Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,426 Reviews)
Rating breakdown 7,426 reviews
5 Stars
5,635
4 Stars
1,500
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
See if you like it first
on August 3, 2026
Posted by: Russ and Michelle
[This review was collected as part of a promotion.] We bought a refurbished Frigidaire due to a recent power outage that broke our refrigerator. The price was probably the most competitive and that's the only reason we bought it, in addition to the french door, which I really like. But the refurbished one didn't come with an ice scoop (bummer). Also, I notice that the fridge likes to make weird huffing noise when making ice. Other than that, the look, the counter fit, and the size are all perfect for our family's current need. We will see if it is energy saving when our next bill comes (fingers crossed).
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 10, 2026
Hi Russ and Michelle!
Thank you for taking the time to share your experience with your refurbished Frigidaire refrigerator. We’re glad to hear that you’re enjoying the French-door design, size, counter fit, and overall appearance, and that it meets your family’s current needs.
We’re sorry that the refurbished unit did not include an ice scoop and that you’ve noticed an unusual huffing sound during ice production. We understand how unexpected noises can be concerning, and we appreciate you bringing these details to our attention.
We hope your refrigerator continues to perform well and that you’re pleased with its energy efficiency as well. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your experience with your refurbished Frigidaire refrigerator. We’re glad to hear that you’re enjoying the French-door design, size, counter fit, and overall appearance, and that it meets your family’s current needs.
We’re sorry that the refurbished unit did not include an ice scoop and that you’ve noticed an unusual huffing sound during ice production. We understand how unexpected noises can be concerning, and we appreciate you bringing these details to our attention.
We hope your refrigerator continues to perform well and that you’re pleased with its energy efficiency as well. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I wanted
on August 2, 2026
Posted by: Sing4Mee
[This review was collected as part of a promotion.] Great refrigerator! It works exactly as expected, keeps food fresh, and is quiet. Good value for the price, and I'd buy it again.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 7, 2026
Hi there. Thank you for your wonderful feedback! We're so glad to hear your refrigerator is performing just as you expected. It's great to know it's keeping your food fresh, running quietly, and delivering excellent value. We truly appreciate your recommendation and are honored that you'd choose Frigidaire again. Enjoy your new refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Always a trusted brand name
on August 2, 2026
Posted by: MikeyMarbles
[This review was collected as part of a promotion.] Looks great! So much more storage room than my old top freezer refrigerator! Also, a very quiet runner!
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 4, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re enjoying your new refrigerator. It’s great to know that you love its appearance, the increased storage space compared to your previous top freezer model, and its quiet operation.
We truly appreciate your trust and are delighted that your new refrigerator is meeting your expectations. If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
We truly appreciate your trust and are delighted that your new refrigerator is meeting your expectations. If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 2, 2026
Posted by: Hank1234
[This review was collected as part of a promotion.] we love the fridge!! It's easy to get in and you can see clearly what's in the fridge all the way to the can of the fridge. we like the freezer on the bottom and it's easy to get what you want. A suggestion would be to have a light for the freezer.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 3, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you love your refrigerator. It’s great to know that you appreciate the easy access, clear visibility throughout the refrigerator compartment, and the convenience of the bottom freezer design.
We also appreciate your suggestion about adding a light to the freezer. We understand how helpful interior lighting can be when organizing and finding items, and feedback like yours is valuable as we continue to improve our products and features.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your refrigerator continues to provide reliable performance and convenience for many years to come. - Maria
We also appreciate your suggestion about adding a light to the freezer. We understand how helpful interior lighting can be when organizing and finding items, and feedback like yours is valuable as we continue to improve our products and features.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your refrigerator continues to provide reliable performance and convenience for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
3
Rating
on August 2, 2026
Posted by: Patty 3236
Really hard to rate at this time. It all depends on how long the refrigerator last overall appearance and style is why I picked this one
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 5, 2026
Hi Patty 3236!
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We’re glad to hear that you chose your appliance based on its appearance and style, and we appreciate you sharing your thoughts as you begin your experience with it.
We understand that long-term reliability is an important part of your satisfaction, and we value your trust in choosing Frigidaire. Your feedback helps us continue to focus on delivering products that meet our customers’ expectations.
If you ever need any assistance or have questions about your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We’re glad to hear that you chose your appliance based on its appearance and style, and we appreciate you sharing your thoughts as you begin your experience with it.
We understand that long-term reliability is an important part of your satisfaction, and we value your trust in choosing Frigidaire. Your feedback helps us continue to focus on delivering products that meet our customers’ expectations.
If you ever need any assistance or have questions about your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size for small area
on August 2, 2026
Posted by: Lilwsky
[This review was collected as part of a promotion.] Surprisingly. This frig holds a lot. I like the freezers compartments and the wide open shelves in the frig. The LED id very nice in the frig…too bad there’s no light in the freezer…the noise is practically zero…I don’t even hear the ice drop when it’s making new ice cubes. I was concerned on the size of the ice cubes at first, but find its efficiency is very good.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 3, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your refrigerator has exceeded your expectations. It’s great to know that you’re impressed with its spacious interior, well-designed freezer compartments, and wide-open shelving that makes organizing your groceries easy.
We’re also delighted that you’re enjoying the bright LED lighting, the quiet operation, and the efficient ice maker. We appreciate your comment about the freezer not having a light, and we’re grateful you shared that suggestion. Feedback like yours helps us continue improving our products and the overall customer experience.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your refrigerator continues to provide reliable performance and convenience for many years to come. - Maria
We’re also delighted that you’re enjoying the bright LED lighting, the quiet operation, and the efficient ice maker. We appreciate your comment about the freezer not having a light, and we’re grateful you shared that suggestion. Feedback like yours helps us continue improving our products and the overall customer experience.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your refrigerator continues to provide reliable performance and convenience for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 2, 2026
Posted by: PLF17
[This review was collected as part of a promotion.] Perfect refrigerator. Works and looks great
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 3, 2026
Thank you for taking the time to share your feedback! We’re thrilled to hear that your refrigerator is the perfect fit for your needs. It’s wonderful to know that it’s performing well and looks great in your home.
We truly appreciate you choosing Frigidaire and sharing your experience. We hope your refrigerator continues to provide reliable performance and lasting satisfaction for many years to come.
Thank you again for choosing Frigidaire and for sharing your experience! - Maria
We truly appreciate you choosing Frigidaire and sharing your experience. We hope your refrigerator continues to provide reliable performance and lasting satisfaction for many years to come.
Thank you again for choosing Frigidaire and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator!
on August 1, 2026
Posted by: Cate26
[This review was collected as part of a promotion.] It is beautiful, spacious, quiet, runs great.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 4, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you’re enjoying your new refrigerator. It’s great to know that you’re pleased with its beautiful design, spacious interior, quiet operation, and overall performance.
We’re delighted that your refrigerator is meeting your expectations. If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
We’re delighted that your refrigerator is meeting your expectations. If you ever have any questions or need assistance, please don’t hesitate to reach out to us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for sharing your experience. We hope your refrigerator continues to provide reliable performance and convenience for many years to come! - Maria
Written by a customer while visiting frigidaire.com