Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,455 Reviews)
Rating breakdown 7,455 reviews
5 Stars
5,659
4 Stars
1,504
3 Stars
171
2 Stars
51
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Overall I like it
on April 9, 2025
Posted by: ECRs
[This review was collected as part of a promotion.] I bought the fridge online and with that comes some issues that would normally have been resolved by shopping for the fridge in person. I’m not a fan that the fridge does not close all the way. Having to ‘purposely’ close the door is a nuisance at certain times. Also, because the doors don’t stay open, loading the fridge is ANNOYING! And I’m not sure if it’s supposed to make this sound but approximately six times a day it makes a loud vibrating noise for about ten seconds. It looks very nice!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 9, 2025
Posted by: Katkrazy
[This review was collected as part of a promotion.] Although this refrigerator is small it has lots of room, it is laid out very well. I love the freezer, it has 2 sliding drawers so 3 compartments so things don't pile up on top of each other and you can tell what you've got. Great purchase I would definitely recommend.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 11, 2025
Thank you for your review, Katkrazy. We appreciate you sharing your feedback with your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator FRFG1723AV. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this frig!
on April 9, 2025
Posted by: Sadiesmom76
[This review was collected as part of a promotion.] This fits our area great. We love having the double door top and bottom freezer. We looked for a while online and found this and the price was right. We will need some other appliances in the near future and will look for Frigidaire option. Thanks for the sleek product.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 9, 2025
Posted by: Muneeba
[This review was collected as part of a promotion.] I love the fridge. It’s perfect in terms of size for my family and I. It is also very pretty and obviously no fingerprints for when the grandkids visit. Love it!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Just say no
on April 8, 2025
Posted by: Slijgker
Horrible design. Manual has no information about installing the door shelves, and they are a fiendish problem. Had to push so hard to insert that the shelf shattered and cut me.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 11, 2025
Hello there. Thank you for your feedback, and we're really sorry to hear about your experience. That sounds incredibly frustrating and concerning, especially with the shelf breaking and causing an injury. A product’s design and manual should make installation straightforward, not stressful or unsafe. We truly appreciate you taking the time to share this, and if you need any assistance, please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on April 8, 2025
Posted by: Muxacuk
[This review was collected as part of a promotion.] Love the fridge. Had trouble putting the door shelves in, thought they would break while doing so. Overall, it has plenty of room for us and keeps everything cold. I didn't hook up the water line, so I can't comment on that. I am happy with the purchase.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 9, 2025
Hi, Muxacuk!
Thank you for taking the time to share your experience! We’re happy to hear that you’re enjoying your new fridge and that it’s meeting your needs with plenty of space and great cooling performance. We appreciate your feedback about the door shelves—installing them can be a bit tricky, and your input helps us improve.
If you ever have any questions or need assistance in the future, we’re here to help! Please feel free to reach out via Live Chat at frigidaire.com, or give us a call at 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8 p.m. EST, and we’ll be happy to dive right in.
Thank you for choosing Frigidaire!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Thank you for taking the time to share your experience! We’re happy to hear that you’re enjoying your new fridge and that it’s meeting your needs with plenty of space and great cooling performance. We appreciate your feedback about the door shelves—installing them can be a bit tricky, and your input helps us improve.
If you ever have any questions or need assistance in the future, we’re here to help! Please feel free to reach out via Live Chat at frigidaire.com, or give us a call at 1-800-374-4432. Our team is available Monday through Friday, 8:30 a.m. to 8 p.m. EST, and we’ll be happy to dive right in.
Thank you for choosing Frigidaire!
Best Regards,
Angel
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 8, 2025
Posted by: Grannygirl
[This review was collected as part of a promotion.] Awesome Frigidaire refrigerator! No more bending down for things. Bottom freezer is large. Love it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new Frigidaire
on April 8, 2025
Posted by: MarlaW
[This review was collected as part of a promotion.] I have always had Frigidaire refrigerators. When my house flooded we had to get a new refrigerator which unfortunately was not a refrigerator. It lasted 2 years. My original Frigidaire quit working after over 20 years. I am back to my original. I have a Frigidaire dishwasher that survived the flood. This is my tried and true and I will never buy a different brand ever again.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 8, 2025
Hi, Marla. It’s wonderful to hear that you’re back with your original Frigidaire after such a challenging experience with the flood! It’s impressive how long your original Frigidaire lasted, and it's great that your dishwasher made it through as well. It sounds like Frigidaire truly is your tried and true brand, and we’re glad to hear you're sticking with what works best for you. Here’s to many more years of reliable appliances! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com