Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,731 Reviews)
Rating breakdown 7,731 reviews
5 Stars
5,876
4 Stars
1,556
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Fridge
on July 9, 2025
Posted by: Genie25
[This review was collected as part of a promotion.] I like the fridge but one of the door shelves keeps falling down. I’ve tried to attach it like the video said to bug it keeps falling .
Written by a customer while visiting frigidaire.com
Customer Rating
1
Very disappointed with this refrigerator/freezer
on July 9, 2025
Posted by: HG2025
We owned many refrigerators throughout the years and this one is a disappointment. Ice maker froze up within the first few months of delivery. The left hand refrigerator door has slight indentations that we decided to live with as they are only noticeable at a certain angle and the light hits it just right. The freeze door make a loud popping noise as it seems to stick slightly every once in a while. Again we decided to live with this issue. Now that we are six months out of warranty the ice maker has completely stopped working. It is not even trying to cycle like it did when the internal water line was frozen.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 10, 2025
We’re truly sorry to hear about the issues you’ve encountered with your refrigerator. We understand how frustrating it is to deal with repeated problems—especially when they happen shortly after purchase and outside the warranty period. Your feedback is very important to us, and we’d like the chance to look into this further to see how we can help. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Compact and Efficient
on July 9, 2025
Posted by: pgobbell
[This review was collected as part of a promotion.] Overall, I really like it. I wish there were more freezer space but there is a lot of refrigerator space for the compact unit. Also, I wish it provided water, but I knew what I was getting and it fit the space I needed. Very nice looking.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Compact and looks great
on July 9, 2025
Posted by: HRP1
[This review was collected as part of a promotion.] Needed a small refrigerator for our kitchen. This fit great. Shipping was on time. Works as it should and looks great.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 10, 2025
Thank you for sharing your positive feedback! We're delighted to hear that the refrigerator fits perfectly in your kitchen, arrived on time, and is working well. We’re glad you’re satisfied with both its appearance and performance. If you have any questions or need further assistance, please feel free to connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good frig for the price
on July 8, 2025
Posted by: JMCP
[This review was collected as part of a promotion.] The refrigerator is great for the price. The only problem I have is their in no drawer in the middle for things like lunchmeat.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 11, 2025
We’re glad to hear you’re happy with the overall performance and value of your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. We understand how useful a dedicated middle drawer can be for items like lunchmeat, and we appreciate you pointing that out. Your input is important and will be shared with our product team as we continue to improve our designs. Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on July 8, 2025
Posted by: dagomez
[This review was collected as part of a promotion.] The fridge is perfectly designed inside and out. It fits flush with kitchen cabinets, has ample room inside and looks great.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 10, 2025
Hi there, dagomez!
Thank you so much for the wonderful feedback!
We're thrilled to hear that your Frigidaire refrigerator fits seamlessly into your kitchen and that you're enjoying both its design and spacious interior. We put a lot of thought into blending form and function, so it’s great to know it’s making a positive impact in your home.
If you ever have any questions or need support down the road, we’re always here to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thanks again for choosing Frigidaire!
Thank you so much for the wonderful feedback!
We're thrilled to hear that your Frigidaire refrigerator fits seamlessly into your kitchen and that you're enjoying both its design and spacious interior. We put a lot of thought into blending form and function, so it’s great to know it’s making a positive impact in your home.
If you ever have any questions or need support down the road, we’re always here to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thanks again for choosing Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great!
on July 8, 2025
Posted by: Jb28578
[This review was collected as part of a promotion.] Fit our needs. Surprising amount of storage for its size.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 8, 2025
Thank you for the great feedback! We're glad to hear the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator fits your needs and that you're pleasantly surprised by its storage capacity. We appreciate you choosing Frigidaire and hope you continue to enjoy the convenience it brings to your kitchen!
Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cool
on July 8, 2025
Posted by: Rysue
[This review was collected as part of a promotion.] Clean, quiet and well-designed.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 8, 2025
Thank you so much for your kind words, Rysue! We're glad to hear that you're enjoying your refrigerator and that it’s meeting your expectations in terms of cleanliness, quiet operation, and design.
If you ever have any questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever have any questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com