Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,731 Reviews)
Rating breakdown 7,731 reviews
5 Stars
5,876
4 Stars
1,556
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
A Wonderful Refrigerator for a Small Kitchen
on July 11, 2025
Posted by: Boomer29
[This review was collected as part of a promotion.] We have had this Energy Star refrigerator for just a couple of weeks, and are really enjoying it. It was ideal for our older 1996-built home, and the only one we could find that was not too tall to fit into our 69-inch high space, with a cabinet above. It runs very quietly, and keeps refrigerated items well chilled, and frozen items well frozen. The wide shelves hold a lot of items, including something like a pizza box, which is nice. The freezer is a little smaller than we are used to, but I think it would be fine for smaller families like ours.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 11, 2025
Hi there. Thank you so much for your thoughtful review! We’re so glad to hear that your new Energy Star refrigerator is a great fit for your 1996-built home — finding the right height can definitely be a challenge, and we’re happy this model worked perfectly in your space.
It’s wonderful to know you’re enjoying the quiet operation, efficient cooling, and spacious shelving. While the freezer is a bit smaller, we’re glad it still suits your family's needs.
We appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator for years to come! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s wonderful to know you’re enjoying the quiet operation, efficient cooling, and spacious shelving. While the freezer is a bit smaller, we’re glad it still suits your family's needs.
We appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator for years to come! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new refrigerator
on July 11, 2025
Posted by: Millroad
[This review was collected as part of a promotion.] The design and overall function of this Frigidaire refrigerator is very nice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We Love Our Frigidaire
on July 10, 2025
Posted by: Doc_Scott
[This review was collected as part of a promotion.] It is the perfect size (not as wide as most refrigerators) for the space in our kitchen. It looks beautiful, has a lot of storage space, and makes great ice cubes too!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Efficient Use of Space
on July 10, 2025
Posted by: Llama913
[This review was collected as part of a promotion.] Bought this to reaplace a fridge that died that was similar size. This one fits way more stuff just because of how it is layed out. the door shelves are huge and somehow you can also still put tall things on all the normal shelves. The light inside of it is great and the fridge takes up very little space even with doors open in our old house with a narrow kitchen. its stayed ice cold so far, even when putting a lot of stuff in it all at once. Freezer is great, ice maker is great. Again, the way all the shelves and drawers are layed out just. makes it really efficient and able to hold everything much better than our previous fridge of similar size. Huge improvement for us so far
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 10, 2025
Posted by: Doc rob
[This review was collected as part of a promotion.] Appearance and reliability.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit
on July 10, 2025
Posted by: MarkV123
[This review was collected as part of a promotion.] We need a new fridge with modern features that would fit our smaller galley kitchen. This one fit the bill just right.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 10, 2025
I’m so glad to hear this fridge fits your smaller galley kitchen and has the modern features you were looking for — that can be such a tough combo to find! It’s great when you find something that checks all the boxes and fits just right.
If you ever want tips on making the most of your new fridge or kitchen space, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever want tips on making the most of your new fridge or kitchen space, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 10, 2025
Posted by: MJack9120
Fridge is perfect. One of the few that fit my short space, great interior, best freezer space with extra drawers for better organization, plus it is magnetic on the front. Very pleased with it
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 11, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear the fridge fits your space perfectly and that the interior layout and magnetic front are working so well for you. It’s great to know the extra freezer drawers are helping with organization too. We're so glad you're pleased with your purchase! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 10, 2025
Posted by: djmjr
[This review was collected as part of a promotion.] very quite
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 11, 2025
Thank you for sharing your feedback with us! We're glad to hear that you find your refrigerator very quiet. If you have any questions or need further assistance, please feel free to reach out. You can send us a direct message, connect via Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to support you! - Maria
Written by a customer while visiting frigidaire.com