Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,731 Reviews)
Open Ratings Snapshot
Rating breakdown 7,731 reviews
5 Stars
5,876
4 Stars
1,556
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
Great so far
on July 12, 2025
Posted by: ForeignSky
[This review was collected as part of a promotion.] Great fridge, quiet and just the right size for a small space.
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Hard to rate
on July 12, 2025
Posted by: Freddier
[This review was collected as part of a promotion.] I’ve had it for 11 days so it’s difficult to establish an official opinion at this point.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 14, 2025
Thank you for your honest feedback. We completely understand—it can take some time to fully evaluate a new appliance. We hope it continues to meet your expectations, and we’d love to hear more as you get further along in your experience.

If you have any questions or need support in the meantime, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Excellent Fridge
on July 12, 2025
Posted by: bob27part2
[This review was collected as part of a promotion.] Very nice sleek design. Just the right size for my kitchen. No complaints whatsoever with my new fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love My Fridge♥️
on July 12, 2025
Posted by: KimmySue
[This review was collected as part of a promotion.] I love my new Frigidaire. It fits my kitchen perfectly. Its a little smaller than my last Frigidaire but seems roomier.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 14, 2025
Thank you for sharing your positive experience, Kimmy! We're delighted to hear that your new fridge fits your kitchen perfectly and feels spacious despite being slightly smaller than your previous model. If you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to support you! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
New Frig
on July 11, 2025
Posted by: Vickid4me
[This review was collected as part of a promotion.] I am really enjoying my new refrigerator. I like how roomy it is for a small unit, however, I wish it had a long drawer for cheeses, butter, lunch meats etc. I bought a bin to store those items. You really don't need two drawers in the freezer. Other than that I really like the way it looks and the large freezer space.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 14, 2025
Thank you for sharing your thoughts about your new refrigerator, Vickid4me
! I’m glad to hear you’re enjoying how roomy it is, especially for a smaller unit—that extra space can make a difference.

I completely understand your point about the drawer layout. Having a long drawer for cheeses, butter, and lunch meats would definitely make organizing those items easier, and it’s great that you found a creative solution with a bin. Your feedback about the freezer drawers is valuable too—sometimes less can be more when it comes to maximizing usable space.

It’s wonderful to know you like the look of your fridge and appreciate the large freezer space overall. We really appreciate hearing your input as it helps us think about how to improve future designs. If you ever want tips on organizing or maximizing your fridge space, just let me know—We're here to help! Your comments are vital to us in improving future appliances.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love our fridge!
on July 11, 2025
Posted by: Dharmarain
[This review was collected as part of a promotion.] Only had it 2 weeks but it's perfect for 2 people. Smaller profile fits perfect in a tight space.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
attractive appliance
on July 11, 2025
Posted by: jhelvers
[This review was collected as part of a promotion.] we love our new fridge top quality
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 11, 2025
That’s awesome to hear! When a new fridge lives up to your expectations and feels top quality, it really makes a difference in daily life. Enjoy your new appliance — and if you ever want tips on getting the most out of it, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
New fridge!
on July 11, 2025
Posted by: Dogma Daniel
[This review was collected as part of a promotion.] My wife loves the new fridge especially the lighting. So well
Lit. Good stuff!
Written by a customer while visiting frigidaire.com
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