Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,731 Reviews)
Open Ratings Snapshot
Rating breakdown 7,731 reviews
5 Stars
5,876
4 Stars
1,556
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
on July 15, 2025
Posted by: Great day in neighborhood
[This review was collected as part of a promotion.] I can finally get into the fridge and reach all the shelves. I have back trouble and with my old fridge I wasn't able to reach all the way into it. The gentleman that brought our fridge were very professional
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 15, 2025
I’m so glad to hear that the new fridge is making life easier for you, especially with your back trouble! It’s amazing how much of a difference the right design can make in terms of accessibility. Being able to reach everything without straining is such a relief.

It’s also great that the delivery team was professional and made the whole experience smooth. A good team really makes a difference!

I hope this new fridge continues to make things more convenient and comfortable for you. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
French Doors…La Perfect!!
on July 15, 2025
Posted by: Liccia
[This review was collected as part of a promotion.] This is my first ever refrigerator purchase and I’m over the moon with joy!!
It’s beautiful and works amazingly!!
I feel so fancy every time I step into my kitchen!!
Ooh La La My French Door Frigidaire is La Perfect!!
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 15, 2025
Wow, we love your excitement! 🎉 Congratulations on your first refrigerator purchase—your French Door Frigidaire sounds fabulous! We’re so happy it’s making you feel fancy every time you step into your kitchen. Ooh la la indeed! Enjoy every moment with your new fridge! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best regards,

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very Happy With Our New Refrigerator
on July 14, 2025
Posted by: San Diego Dave
[This review was collected as part of a promotion.] Great balance between price and features, and the size was exactly what we were looking for to fit our kitchen cabinet opening.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 15, 2025
Thank you for sharing your positive feedback! We're glad to hear that the fridge offers a great balance of price and features, and that it fits perfectly in your kitchen cabinet. If you need any further assistance or have additional questions, please feel free to contact us. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
So Far Great!
on July 14, 2025
Posted by: Vee718
[This review was collected as part of a promotion.] I love it so far! Quiet and great design!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2025
That’s fantastic to hear! A quiet fridge with a great design really makes a big difference, especially when it blends seamlessly into your kitchen. It sounds like it’s a great fit for you so far! If you ever need tips on organizing or keeping it in top shape, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
perfect size
on July 14, 2025
Posted by: annies girl
[This review was collected as part of a promotion.] fits perfectly in my kitchen. the space would not accommodate a larger refrigerator, this one is just what i needed. the ice-maker ills when needed and doesn't overfill. i would recommend.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 14, 2025
That’s awesome! It’s always great when a fridge fits perfectly and makes the most out of the available space. Sounds like the ice maker is working just right too—not overflowing but still keeping you stocked when needed. Glad it’s such a great fit for your kitchen! Thanks for the recommendation—I'm sure others will appreciate the feedback. If you need any tips on maintaining it or organizing, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Great space!
on July 14, 2025
Posted by: Summer camp life
[This review was collected as part of a promotion.] French door is the only way to go! Plenty of fridge space inside with door bins and glass shelves. Only thing that could be improved is a light in the freezer.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 14, 2025
Thank you for the great review! We're glad to hear you're enjoying your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, especially the spacious interior, door bins, and glass shelving. French doors really do make a difference in accessibility and organization.

We appreciate your suggestion about adding a light in the freezer—feedback like yours helps guide future improvements. Thanks again for sharing your experience! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 14, 2025
Posted by: CarmelaV
[This review was collected as part of a promotion.] Love the sleek look
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 14, 2025
Hi, Carmela. Thank you! We're so glad you love the sleek look of your Frigidaire appliance. We design with both performance and style in mind, and it's great to hear it's making a positive impression.

We appreciate you choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 14, 2025
Posted by: bob3117
[This review was collected as part of a promotion.] It has worked perfectly since we pluged it in.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 14, 2025
Hi there. Thank you for your feedback! We're thrilled to hear that your Frigidaire appliance has worked perfectly since you plugged it in. That’s exactly the kind of reliability we aim to deliver.

We appreciate you choosing Frigidaire and are here if you ever need support down the line. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
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