Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,731 Reviews)
Open Ratings Snapshot
Rating breakdown 7,731 reviews
5 Stars
5,876
4 Stars
1,556
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
New Frigidaire Refrigerator/Freezer
on July 16, 2025
Posted by: Golfing
[This review was collected as part of a promotion.] I have had my new refrigerator for exactly one week and so far it has been a good experience.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Looks nice
on July 16, 2025
Posted by: Plant lover
[This review was collected as part of a promotion.] Replaced a 29 yr old model and love the look and features!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 16, 2025
Hi there. Wow—29 years! We’re honored to be part of your upgrade. We're so glad you love the look and features of your new model. Thanks for making Frigidaire part of your home again! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
I Love This Refrigerator!
on July 16, 2025
Posted by: Linda lmg
[This review was collected as part of a promotion.] This is a great frig. I had one that was side by side and have found so much more room in this one. You can see where all the food is... lol It is easy to keep clean. Michael Lena at Grand Appliance was so helpful in selecting my Frigidaire. He listened to all my needs. Delivery and installing was fast. They really have a great team at Grand Appliance.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 16, 2025
Thank you so much for your wonderful feedback! We’re delighted to hear you’re enjoying the extra space and easy-to-clean design of your new fridge. It’s great to know Michael Lena and the Grand Appliance team provided helpful and attentive service throughout your purchase and installation. We truly appreciate your kind words and support! If you have any questions down the road, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards,

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Small Freezer, Quality Refrigerator
on July 16, 2025
Posted by: Should have bought bigger
[This review was collected as part of a promotion.] Nice refrigerator space for a smaller refrigerator. Small freezer space means an additional freezer will be needed. Quality refrigerator. No lights in freezer, LED in refrigerator turn off after a few minutes. Challenge to get ice cube trays In freezer without spilling. Alot of rearranging of items. Not enough room for 2 people to have a variety of dinners, lunches, ice cream etc. Good for a single person who buys almost all fresh food only.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on July 15, 2025
Posted by: Mem8393
[This review was collected as part of a promotion.] Very pleased with this purchase. Just the right size for my family, runs pretty quietly and love the freezer on bottom feature for easy access.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 16, 2025
Hi there. We're so glad to hear you're happy with your new refrigerator! It’s great to know the size, quiet performance, and bottom freezer design are working well for your family. Thanks for choosing Frigidaire—we’re thrilled to be part of your home! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Greatest Refrigerator Ever!!!
on July 15, 2025
Posted by: New Frigidaire Family
[This review was collected as part of a promotion.] This refrigerator is sleak, beautiful and works like a dream..
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 16, 2025
Hi there. Thank you so much! We're thrilled to hear you're loving the sleek design and smooth performance. It means a lot to be part of your kitchen dreams—thanks for choosing Frigidaire! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very Happy!
on July 15, 2025
Posted by: Howie in Cali
[This review was collected as part of a promotion.] We're getting our temperature dialed in, and finding room to fit too many frozen items. The main refrigerator is so spacious, however! Loving all of that extra room!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 15, 2025
Thank you for sharing your experience! We’re so happy to hear that you’re enjoying the spaciousness of your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator. It’s great that you’re finding ways to make the most of the freezer space too, while loving the extra room in the main refrigerator!

If you need any tips on organizing or adjusting the settings further, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
New frige
on July 15, 2025
Posted by: Bebb
[This review was collected as part of a promotion.] Meets all our needs and I like the digital temp settings
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 15, 2025
Thank you for your feedback! We’re so glad to hear that your 17.6 Cu. Ft. French Door Refrigerator is meeting all your needs and that you're enjoying the digital temperature settings. It’s great to know it's working well for you!

If you ever have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
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