Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,731 Reviews)
Open Ratings Snapshot
Rating breakdown 7,731 reviews
5 Stars
5,876
4 Stars
1,556
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
on July 17, 2025
Posted by: Cthyholt
[This review was collected as part of a promotion.] Love my new refrigerator
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Nice looking fridge
on July 17, 2025
Posted by: Ebenz
[This review was collected as part of a promotion.] I love the look of the refrigerator. Just wish the freezer was bigger.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 17, 2025
It’s great to hear you love the look of the fridge! A sleek design can really elevate the kitchen. I totally get the freezer frustration, though—it’s always tough when the freezer space doesn’t match up to your needs. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Very quiet, works great in smaller space.
on July 17, 2025
Posted by: Wally146
[This review was collected as part of a promotion.] Our Frigidaire works great and is very quiet. Plenty or refrigerated space, all easy access. Smaller freezer than I'm used to is the only reason I didn't give the Frigidaire five stars.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 17, 2025
It sounds like you’ve got a solid fridge with the Frigidaire—quiet and easy access is always a win! I totally get the smaller freezer issue, though. Sometimes that’s the trade-off when you get a fridge that’s more compact or has a lot of fridge space. It’s great that the fridge itself works so well, but I can see why the freezer size would be a downside.

If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Absolutely love the new refrigerator
on July 17, 2025
Posted by: rickdawg
[This review was collected as part of a promotion.] Night and day difference from the refrigerator I had to this one. Love the temperature settings, Love all the extra space. Love the freezer on the bottom. Love everything about it.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 17, 2025
Thank you so much for your fantastic feedback! We’re thrilled to hear how much you love your new refrigerator—from the temperature settings to the extra space and the convenient bottom freezer. Your satisfaction means the world to us!

If you ever have any questions or need support in the future, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best regards,

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Fridge
on July 17, 2025
Posted by: Fancy Nanu
[This review was collected as part of a promotion.] Love my fridge ❤️ The counter depth size is perfect! The only reason I gave it a 4, there is no deli tray. My fault😩 I was rushing when I ordered it. Made much better than the comparable GE model.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Like it!
on July 17, 2025
Posted by: 3460
[This review was collected as part of a promotion.] Seems to be working fine
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 17, 2025
Thank you for your feedback! We're happy to hear that your product seems to be working fine.

If you ever have any questions or need support in the future, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best regards,

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Fit just right
on July 17, 2025
Posted by: Fti just right
Had a problem finding a refrigerator that would fit into my space. This model fit perfect. It runs quite and the refrigerator part is large. Wish the freezer was a little larger but definitely will serve the purpose
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 17, 2025
Thank you for your feedback! We’re glad to hear this model fits perfectly in your space and that you appreciate the quiet operation and spacious refrigerator section. We understand your wish for a larger freezer and hope it continues to meet your needs well. If you ever have any questions or need support in the future, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best regards,

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Excellent product /excelleny price
on July 17, 2025
Posted by: PRMitchell
[This review was collected as part of a promotion.] Nice clean look on the outside with the stainless finish, roomy on the inside. The French door design is convenient and better use for the freezer on the bottom.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 17, 2025
Sounds like a solid choice! The stainless finish always gives a sleek, modern vibe, and the French door design is such a smart layout, especially when it comes to making better use of the freezer space. It’s nice when everything feels more organized and accessible. The roomy interior is definitely a bonus too—makes it easy to store everything without feeling cramped.

If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
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