Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on June 29, 2026
Posted by: Mkas
[This review was collected as part of a promotion.] Very happy so far
Response from frigidaire.comBy John, Online Outreach Specialist, June 29, 2026
Hello, Mkas. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Layout
on June 29, 2026
Posted by: Mcole6
[This review was collected as part of a promotion.] I absolutely love the layout of my new fridge! Even though it is smaller than my last, I can store more and visualize what is in it at a glance. Also, I love the drawers in the freezer! I’m very happy with it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 1, 2026
Hi Mcole6!
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you love the layout of your new refrigerator and that it allows you to store and organize your items more efficiently. It’s also great to know that the freezer drawers are working well for you.
We truly appreciate your support and thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you love the layout of your new refrigerator and that it allows you to store and organize your items more efficiently. It’s also great to know that the freezer drawers are working well for you.
We truly appreciate your support and thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on June 29, 2026
Posted by: Brand new in June 26
[This review was collected as part of a promotion.] I love the French doors , bottom freezer is spacious and tiered . The 6 bins total , 3 for each door are wide and sturdy . Love the 2 crispers ,the ice maker produced ice within 24 hrs . Very quiet when running and LED lighting makes seeing inside bright!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 2, 2026
Hi there. Thank you for the wonderful review! We're thrilled to hear you're enjoying the French doors, spacious tiered freezer, sturdy door bins, and roomy crispers. It's great to know the ice maker got up and running quickly, and that the quiet operation and bright LED lighting have made such a positive impression. We appreciate you choosing Frigidaire and hope you continue to enjoy your new refrigerator for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 29, 2026
Posted by: pats 1953
[This review was collected as part of a promotion.] am very pleased with it. took a while before I could get a new one, and love the ice maker, and all the room it has everything in it that I need, could not be happier.
Response from frigidaire.comBy John, Online Outreach Specialist, June 29, 2026
Hi, Pats 1953. Thank you for your thoughtful feedback and for choosing our product. We truly appreciate your trust and are delighted to know that you are satisfied with your purchase. Please be assured that we remain committed to delivering quality products that reflect the value of the investment you have made. We will continuously seek opportunities to exceed your expectations and meet your needs with the highest standards. Should you require any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. It would be our pleasure to assist you. Thank you once again for your support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on June 28, 2026
Posted by: Balooloo
[This review was collected as part of a promotion.] I chose this refrigerator mostly to fit into the strange space. My kitchen allows. I am liking the freezer compartment much more than my last one because it has different drawers and levels to separate things instead of just being a bin. I’m getting used to not having more compartments in the refrigerator part, though. I would’ve appreciated a long drawer for things like Jesus.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 30, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that your new refrigerator is fitting well into your kitchen space.
It’s wonderful to know that you are enjoying the freezer's drawer design and the added organization it provides compared to your previous refrigerator. We also appreciate your feedback regarding the refrigerator compartment. Comments like yours about having an additional full-width drawer are valuable, as they help us better understand the features and storage options our customers would like to see in future designs.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that you are enjoying the freezer's drawer design and the added organization it provides compared to your previous refrigerator. We also appreciate your feedback regarding the refrigerator compartment. Comments like yours about having an additional full-width drawer are valuable, as they help us better understand the features and storage options our customers would like to see in future designs.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect!
on June 28, 2026
Posted by: MaLynne93
[This review was collected as part of a promotion.] A huge upgrade to our previous refrigerator! Now we need to upgrade everything else to match!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 30, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that your new refrigerator has been such a wonderful upgrade from your previous one.
It’s wonderful to know that you are so pleased with your new refrigerator that you’re already thinking about upgrading the rest of your appliances to match. We strive to design appliances that combine exceptional performance with stylish design, and we’re thrilled to hear that your new refrigerator has made such a great impression.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that you are so pleased with your new refrigerator that you’re already thinking about upgrading the rest of your appliances to match. We strive to design appliances that combine exceptional performance with stylish design, and we’re thrilled to hear that your new refrigerator has made such a great impression.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the room and visibility!
on June 28, 2026
Posted by: Wendy80
[This review was collected as part of a promotion.] I went from a side-by-side to my present refrigerator that I love, I have more room to put food in, large dishes, and I can see where my food is!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 30, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you love your new refrigerator.
It’s wonderful to know that switching from a side-by-side refrigerator has given you more usable storage space and made it easier to organize and locate your food. We’re also pleased to hear that the spacious design accommodates larger dishes with ease. We strive to create appliances that make everyday life more convenient, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that switching from a side-by-side refrigerator has given you more usable storage space and made it easier to organize and locate your food. We’re also pleased to hear that the spacious design accommodates larger dishes with ease. We strive to create appliances that make everyday life more convenient, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our Frigidaire!
on June 27, 2026
Posted by: Paul_P
[This review was collected as part of a promotion.] This is an awesome refrigerator for so many reasons - thr bar is it does what it’s supposed to do - keep cold food cold and frozen food frozen! It also is quiet, doors are easy to open and close, has plenty of room for our family of 2, it would even work for 3 or 4. The price point was awesome, just what we were looking to pay. The water connection was easy to attach, and the LED lighting adds a nice touch. We are super happy, thanks Frigidaire!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 1, 2026
Hi Paul_P, thank you for sharing your feedback! We’re thrilled to hear that you’re so happy with your Frigidaire refrigerator. It’s great to know that you’re enjoying the reliable cooling performance, quiet operation, easy-to-open doors, spacious design, and convenient features like the LED lighting and water connection.
We’re also glad that the refrigerator fits your family’s needs and that the value and price point were just right for you. We appreciate you choosing Frigidaire and hope your refrigerator continues to keep your food fresh and your frozen items perfectly stored for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We’re also glad that the refrigerator fits your family’s needs and that the value and price point were just right for you. We appreciate you choosing Frigidaire and hope your refrigerator continues to keep your food fresh and your frozen items perfectly stored for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com