Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,377 Reviews)
Rating breakdown 6,377 reviews
5 Stars
4,820
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Frigidaire delivers a winner!
on April 25, 2023
Posted by: Sim60
[This review was collected as part of a promotion.] I love my new Frigidaire refrigerator. The French doors open wide to let you see everything in there at a glance. The ice machine does an excellent job of keeping the ice full even with 3 adults who always enjoy a cold drink. The extra freezer drawer is perfect for giving you a separate space to organize your freezer. Couldn’t be happier with my purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
French Door Frigidaire
on April 25, 2023
Posted by: DobberG
[This review was collected as part of a promotion.] I did my research and am pleasantly happy with my online purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
DeeZac
on April 26, 2023
Posted by: DZac
[This review was collected as part of a promotion.] I had a hard time finding a refrigerator that fit in my alloted frig space until I came across my 17.5 cu ft counter depth frigidaire refrigerator. It didn't skimp on features! I love my ice maker and the three freezer drawers makes organizing my food so much easier.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 26, 2023
Posted by: Primetimejm
[This review was collected as part of a promotion.] This is a great fridge makes are small kitchen work
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Fridge
on April 26, 2023
Posted by: LawyerLou
[This review was collected as part of a promotion.] I am very pleased with my Frigidaire French Door Refrigerator. It is perfect for my family. We love the Freezer compartment and the easy way the refrigerator keeps food fresh. So glad I chose it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect compact french door fridge!
on May 2, 2023
Posted by: mtnwoman
[This review was collected as part of a promotion.] The description does not do this refrigerator justice! Thank you for making a compact french door fridge, perfect for smaller spaces! The finish is dark gray, fingerprint resistant and magnetic. I bought the fridge for my 80-year old parents. It's the perfect size and everything is at eye level and easy for them to reach. The inside lights are nice and bright. I love that the bins in the doors are clear. This makes seeing what you have so easy! The freezer is divided into three compartments, so no digging in a bottomless pit of a freezer. The ice maker makes the cutest 1" square cubes! They love it, and so do I! Thanks Fridgiaire!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great overall, but upper bin system is a fail
on May 15, 2023
Posted by: Amicus53
[This review was collected as part of a promotion.] Purchased this fridge after my 30+ year-old Whirlpool finally died. While Frigidaire generally doesn’t receive the highest marks for reliability or customer satisfaction, this model was the only one that had the right footprint for my small kitchen, so I took the leap based on strong reviews of this particular product. Overall, I’m very pleased with the look and performance of this fridge, with the caveat that it’s only been a few weeks (ask me in 30 years?). The fridge is surprisingly spacious, resists fingerprints, and is pretty quiet, keeping in mind that I elected not to hook up the ice maker. The interior is well lit (at least the fridge part) and nicely designed, with one major exception. Specifically, the upper door bins don’t anchor into the spaces provided without resorting to extraordinary measures. The doors have hard rubber “lips” that are supposed to fit into slots in the bins, but the fit is far too tight to install the bins without applying force that would break the bins or the doors. After 30 minutes of pure frustration with this badly engineered system, I carefully pried the rubber lips off of the doors, spent another 30 minutes at my workbench force-fitting them into the bin slots (coming very close to breaking the bins), and then reinstalled the bin + lip assemblies in the doors. While it all turned out okay, there’s really no excuse for creating such a lousy and maddening system for something as simple as refrigerator door shelves. Minus one star for that experience.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed Customer
on May 21, 2023
Posted by: MsDissapointed114
[This review was collected as part of a promotion.] I was so excited when my new refrigerator arrived. But that excitement quickly turned into disappointment within 24hrs. You see that’s when I realized something wasn’t working correctly. My fresh food keeps freezing. The water in my water pitcher keeps freezing. I read the FAQ’s but they were not helpful. There were no food items in contact with the vents, therefore nothing disrupting air flow that could cause the food to freeze. I even tried turning the refrigerator temperature up to 45 and everything still keeps freezing. The refrigerator was delivered Thursday and today is Sunday. I am definitely calling customer support tomorrow.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 23, 2023
Hello, Kenyatta. Thank you for bringing this to our attention. We sincerely apologize that your experience with our product does not meet your expectation. Please know that customer satisfaction is our top priority here in Frigidaire and we hate that we were not able to deliver those results for you. Based on our records, we've seen that you are already working with our customer service. Should you require additional assistance, please do connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com