Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on August 12, 2026
Posted by: LLK1129
[This review was collected as part of a promotion.] Due to space issues I had to get a smaller sized refrigerator. It fits perfectly! I love the crisper drawers better than my previous refrigerator because of the tight seal. The freezer has 2 drawer compartments in addition to the larger space. This is also a plus for smaller items that used to get buried in my last freezer. It's only been a week, but I'm very happy with my purchase!
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 18, 2026
Hi, LLK1129! Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire French-Door Refrigerator fits perfectly in your space and that you’re already enjoying its thoughtful storage features. It’s great to know that the tightly sealed crisper drawers and additional freezer compartments are making it easier to keep your food organized and accessible. We’re so glad you’re happy with your purchase after your first week, and we hope you continue to enjoy your refrigerator for many years to come!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always happy to assist! -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always happy to assist! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Size - We love it
on August 12, 2026
Posted by: Ctino
[This review was collected as part of a promotion.] We opted in for the smaller size fridge for our small condo and were so happy we did. It has plenty of room and looks great!
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 18, 2026
Hi, Ctino! Thank you for sharing your wonderful feedback! We’re so happy to hear that your Frigidaire French-Door Refrigerator is the perfect fit for your condo. It’s great to know that even with its smaller size, it provides plenty of room while looking great in your space. We truly appreciate you choosing Frigidaire and hope you continue to enjoy your new refrigerator!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always here to help! -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We’re always here to help! -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
It Fits!
on August 12, 2026
Posted by: MN family of 4
[This review was collected as part of a promotion.] It looks good, it has good space and the door shelves are sturdy. The freezer compartment fits pizza boxes! The brand has a known track record. Check, check, check. Extra stars for fitting in a 20 yr old custom kitchen.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 17, 2026
Hi MN family of 4, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire Counter-Depth French Door Refrigerator looks great, provides plenty of space, and fits perfectly in your custom kitchen.
It's great to know that you appreciate the sturdy door shelves and that the freezer compartment can accommodate pizza boxes. We're especially glad the refrigerator was a great fit for your 20-year-old kitchen.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
It's great to know that you appreciate the sturdy door shelves and that the freezer compartment can accommodate pizza boxes. We're especially glad the refrigerator was a great fit for your 20-year-old kitchen.
Thank you for choosing Frigidaire. We hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire
on August 12, 2026
Posted by: Grandma frig
Love my new frig
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 13, 2026
Hi there. Thank you for the love! We’re thrilled to hear you’re enjoying your new Frigidaire refrigerator. We truly appreciate you choosing Frigidaire and sharing your excitement with us!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 12, 2026
Posted by: Bunsey
[This review was collected as part of a promotion.] It’s has exceeded our expectations so far. Love the ice maker and convenience of it. Little cubes are nice and cool drinks faster. Keeps everything the temperature they’re supposed to be at…
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 17, 2026
Hi there. We’re thrilled to hear your Frigidaire is exceeding your expectations! It’s wonderful to know you’re loving the ice maker and the convenience of those little cubes for cooling your drinks faster. Thank you for choosing Frigidaire and sharing your experience with us!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working well!
on August 11, 2026
Posted by: Southeby
[This review was collected as part of a promotion.] Our Frigidaire is working well! I am impressed with the ice maker. It is producing much more ice than my other refrigerator. It is quiet and does a good job of cooling!!
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 12, 2026
Hello Southeby!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV! We’re delighted to hear that your refrigerator is working well and that you’re especially impressed with the ice maker’s production. It’s also great to know that you’re enjoying its quiet operation and reliable cooling performance.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate you choosing Frigidaire and are thrilled that your new refrigerator is exceeding your expectations. We hope you continue to enjoy its performance and convenience for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV! We’re delighted to hear that your refrigerator is working well and that you’re especially impressed with the ice maker’s production. It’s also great to know that you’re enjoying its quiet operation and reliable cooling performance.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. We truly appreciate you choosing Frigidaire and are thrilled that your new refrigerator is exceeding your expectations. We hope you continue to enjoy its performance and convenience for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good Fit For my Kitchen
on August 11, 2026
Posted by: zhillsx
[This review was collected as part of a promotion.] So far, I'm impressed with the refrigerator . After setting it up and letting it run for a good 24 hours everything started working efficiency . Vey quiet with the ice maker keeping up working great .I like the led lighting and how the space is used , even the freezer has a good compartment design.
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 12, 2026
Hello zhillsx!
Thank you for taking the time to share your detailed feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV! We’re delighted to hear that you’ve been impressed with your new refrigerator and that, after allowing it to run for 24 hours, everything is working efficiently. It’s wonderful to know that you’re enjoying the quiet operation, reliable ice maker, and bright LED lighting. We’re also pleased that you appreciate the thoughtful use of space and the convenient compartment design in the freezer.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and for sharing your experience with us. We hope your new refrigerator continues to provide excellent performance and convenience for many years to come! ~Sam
Thank you for taking the time to share your detailed feedback about your Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AV! We’re delighted to hear that you’ve been impressed with your new refrigerator and that, after allowing it to run for 24 hours, everything is working efficiently. It’s wonderful to know that you’re enjoying the quiet operation, reliable ice maker, and bright LED lighting. We’re also pleased that you appreciate the thoughtful use of space and the convenient compartment design in the freezer.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and for sharing your experience with us. We hope your new refrigerator continues to provide excellent performance and convenience for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great upgrade!
on August 11, 2026
Posted by: TylerG97
[This review was collected as part of a promotion.] This fridge was a massive upgrade from our old frigidare model over 10 years old! Great company
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 12, 2026
Hi TylerG97!
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re thrilled to hear that it has been such a great upgrade from your previous model and that you continue to have a positive impression of Frigidaire.
We truly appreciate your kind words and support. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re thrilled to hear that it has been such a great upgrade from your previous model and that you continue to have a positive impression of Frigidaire.
We truly appreciate your kind words and support. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com