Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,731 Reviews)
Rating breakdown 7,731 reviews
5 Stars
5,876
4 Stars
1,556
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
on July 24, 2025
Posted by: Gary Knap
[This review was collected as part of a promotion.] We are very pleased with our new refrigerator.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 24, 2025
Thank you for your kind words! We’re so glad to hear that you’re pleased with your new refrigerator. Your satisfaction means a lot to us, and we hope it serves you well for many years to come. If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on July 24, 2025
Posted by: Happy Wife Life
[This review was collected as part of a promotion.] Love the look, quality and style! I so wish I could have bought a larger model but was limited on height, width and depth. Frigidaire proved good things come in small packages.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 24, 2025
Thank you so much for your thoughtful review! We're thrilled to hear you love the look, quality, and style of your new Frigidaire. While space limitations can be challenging, we're glad this model fit your needs and still delivered on performance and design. As you said—good things really do come in small packages! If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish, Sleek and Gorgeous!
on July 23, 2025
Posted by: E4Designer2
[This review was collected as part of a promotion.] Absolutely gorgeous, stylish and sleek design! Highly recommend this new Frigidaire refrigerator as it's so much easier to view everything and it highlights & compartmentalizes
all your fresh organic foods not to mention it's more economical too. Even the ice cubes are in a fun diamond-like design and no messy outside water dispenser so the entire fridge looks more trendy and goes with so many of the other appliances for a classy yet trendy
style.
all your fresh organic foods not to mention it's more economical too. Even the ice cubes are in a fun diamond-like design and no messy outside water dispenser so the entire fridge looks more trendy and goes with so many of the other appliances for a classy yet trendy
style.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not impressed
on July 23, 2025
Posted by: PatrickLong
Bought this refrigerator a week ago as part of a kitchen remodel. Worked fine for a week and then quit. No lights, just clicks. Thinking it could be a receptacle I tried 5 other ones in different rooms. Same thing. Sorry I got rid of the 20 year old Frigidaire.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 24, 2025
I’m so sorry to hear about this experience—especially during something as exciting (and stressful!) as a kitchen remodel, Patrick Long. A brand-new refrigerator should not stop working after just a week, and I completely understand how frustrating and disappointing that must be, especially when your previous Frigidaire lasted 20 years.
Thank you for already taking the step to test different outlets—that’s very helpful information. Since the unit is clicking but not powering on, it may point to an issue with the control board or another internal component, which we absolutely want to look into and resolve for you as quickly as possible.
We’d love the opportunity to make this right. If you haven't already, please reach out to our customer service team with your model and serial number so we can help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thank you for already taking the step to test different outlets—that’s very helpful information. Since the unit is clicking but not powering on, it may point to an issue with the control board or another internal component, which we absolutely want to look into and resolve for you as quickly as possible.
We’d love the opportunity to make this right. If you haven't already, please reach out to our customer service team with your model and serial number so we can help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 23, 2025
Posted by: 2 sisters
[This review was collected as part of a promotion.] This unit is doing a great job and the ice is fantastic.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 25, 2025
Thank you for your positive feedback, 2 sisters! We’re so glad to hear your unit is doing a great job and that you’re enjoying the fantastic ice.
If you ever need any assistance or have questions, feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re here to help!
If you ever need any assistance or have questions, feel free to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We’re here to help!
Written by a customer while visiting frigidaire.com
Customer Rating
4
New and different
on July 23, 2025
Posted by: Reycat
[This review was collected as part of a promotion.] We never had a French door refrigerator before so it has taken some getting used to but we are really happy with it and I love the freezer drawers, they seem to help keep it more organized.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 23, 2025
Thank you so much for your kind review! We're glad to hear you're enjoying your new French door refrigerator—it can definitely take a little adjusting at first, but we're thrilled it's working out well for you. The freezer drawers really do help keep things more organized, and it’s great to know that feature is a hit in your home. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 23, 2025
Posted by: Tiberius 73
[This review was collected as part of a promotion.] It is more than I expected thank you .
A lot of room for storage .
A lot of room for storage .
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 23, 2025
Thank you so much for your kind words! We’re delighted to hear that your new refrigerator has exceeded your expectations and offers plenty of storage space for your needs.
We truly appreciate you choosing Frigidaire and hope your fridge continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you choosing Frigidaire and hope your fridge continues to serve you well for years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Compact yet large
on July 23, 2025
Posted by: MB1130
[This review was collected as part of a promotion.] I am very happy with this refrigerator. I have a very small space that most models would not fit into except for a standard refrigerator. I was happy to find this sleek refrigerator that actually fit in my small space. Even though it is compact and fits in my small space it feels large. I would definitely recommend this refrigerator.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 23, 2025
Hi there. We’re so glad to hear this refrigerator is a perfect fit for your space — and that it still feels spacious inside! Thank you for the kind words and recommendation. It means a lot to us that we could help make your kitchen work smarter without sacrificing style or storage. For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com