Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,731 Reviews)
Open Ratings Snapshot
Rating breakdown 7,731 reviews
5 Stars
5,876
4 Stars
1,556
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4 out of 5
4
My new refrigerator!
on July 25, 2025
Posted by: Frigrefrig25
[This review was collected as part of a promotion.] I am loving the new refrig. It is spacious enough for me and fits perfectly in my new kitchen. One thing missing....a light in the freezer section. Overall I am very pleased and hope we have a long and happy life together :)
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on July 25, 2025
Posted by: asder
[This review was collected as part of a promotion.] The problem i am having is trying to get the bins to hook on the doors. They want slide down into the groves in the door and also the piece of curved plastic that was in the bottom of the icemaker drawer i have no idea where it goes. there is no directions for either of these problems. Does a owners manual come with these appliances because there was not one in the box when i opened it
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Simpler fridge without all the electronic pitfalls!
on July 24, 2025
Posted by: Perfect purchase
[This review was collected as part of a promotion.] If you're looking for an 18 cu ft fridge with French doors and a bottom freezer drawer, this was a very practical purchase. There is an ice maker, but I did not want to have to run a water line to it in my small ranch home with a wierd kitchen set-up. It keeps the food perfectly cold and frozen. The freezer compartment is actually comprised of 3 drawers. Spacious, easy to access things. I'm really happy with it!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 25, 2025
Thank you for sharing such a thoughtful review! We're so glad to hear that your new 18 cu. ft. French door fridge with bottom freezer is a great fit for your home and layout. It’s wonderful to know that it keeps everything perfectly cold and that the spacious three-drawer freezer is working well for you. We appreciate you highlighting the practical aspects—especially for those with unique kitchen setups. Thanks for choosing Frigidaire, and we're thrilled you're happy with it!

If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very Satisfied Customers
on July 24, 2025
Posted by: Jdramone
[This review was collected as part of a promotion.] Quiet and spacious, we're still getting used to the modern design, but we like it a lot so far.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 25, 2025
Thank you for sharing your thoughts, Jdramone! We’re glad to hear you’re enjoying the quiet operation and spaciousness of your new refrigerator. It’s completely normal to take a little time to get used to a modern design, and we’re happy to know it’s fitting well into your home. If you have any questions or need tips as you get familiar with it, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Fridge
on July 24, 2025
Posted by: Marymarzano
[This review was collected as part of a promotion.] Great fridge!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
my new frigidaire
on July 24, 2025
Posted by: little crow
[This review was collected as part of a promotion.] I love the frigidaire brand, they last a long time.
This is my 2nd one I've bought , I moved my old one to my breezeway as an xtra fridge.
It's still running great just needed and xtra one.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 25, 2025
Hi there. Thank you for your continued trust in the Frigidaire brand! We're honored to be your go-to for reliable appliances, and it's great to hear your first fridge is still going strong in your breezeway. We’re proud to be part of your home again and appreciate your loyalty! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.

Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
on July 24, 2025
Posted by: Squaby
[This review was collected as part of a promotion.] All has been well so far
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 28, 2025
Thank you for letting us know, Squaby! We’re glad to hear everything has been going well so far. If you need any assistance or have questions in the future, we’re just a message away!

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Absolutely Love It!
on July 24, 2025
Posted by: GJKELLER
[This review was collected as part of a promotion.] Love the color, love the fit, love my new fridge!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 24, 2025
That's wonderful to hear! We're thrilled you're enjoying the color, fit, and overall look of your new fridge. If you ever have questions or need assistance, feel free to reach out via live chat at Frigidaire.com or by calling 1-800-374-4432. Enjoy your new appliance!
- Reed
Written by a customer while visiting frigidaire.com
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