Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,731 Reviews)
Rating breakdown 7,731 reviews
5 Stars
5,876
4 Stars
1,556
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Maximum appliance for smaller space
on July 29, 2025
Posted by: HappyJoy67
[This review was collected as part of a promotion.] I have always had issues with my 110 year old home getting a normal sized fridg in the smaller space provided. This unit fit perfectly, counter depth and is the perfect size for the space while also providing plenty of storage needed.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 31, 2025
Thank you for sharing your experience with us, HappyJoy67! We’re thrilled to hear that your new Frigidaire fridge fits perfectly in your unique space and provides the storage you need.
We understand how challenging it can be to find the right appliance for older homes with smaller spaces, and we’re glad our counter-depth design was the perfect solution for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
We understand how challenging it can be to find the right appliance for older homes with smaller spaces, and we’re glad our counter-depth design was the perfect solution for you.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ideal Size Fridge/Freezer
on July 29, 2025
Posted by: Will1330
[This review was collected as part of a promotion.] Happy with the size and footprint of this unit. Difficult to find smaller combo that fits. Do wish the freezer had a light, however.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 29, 2025
Thanks for your feedback! We’re glad the size and footprint of the refrigerator fit your needs—finding the right fit can definitely be a challenge. We appreciate your suggestion about the freezer light and will share it with the team for future improvements. Enjoy your new Frigidaire! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best appliance
on July 29, 2025
Posted by: Cmdp
[This review was collected as part of a promotion.] Excellent refrigerator
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 30, 2025
Thank you for the kind words! We’re so glad to hear you’re enjoying your refrigerator. If you ever need assistance or have any questions, feel free to reach out to us through Live Chat at Frigidaire.com, or call us at 1-800-374-4432. We’re available Monday through Friday, from 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new refrigerator!
on July 29, 2025
Posted by: Jodip
[This review was collected as part of a promotion.] I love my new refrigerator, it has so much space inside,and it works great,I highly recommended this fridge!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 29, 2025
Hi there. Thank you for the kind words! We're so happy to hear you're loving your new refrigerator and the spacious interior. It's great to know it's working well for you and that you'd recommend it to others. Welcome to the Frigidaire family! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on July 29, 2025
Posted by: BW5280
[This review was collected as part of a promotion.] The French doors look very nice and this refrigerator fit in a tight space in my townhouse. It's very quiet and works great. Lots of storage and the bottom freezer is easy to pull out. I like the digital thermostat too.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 30, 2025
Thank you for your kind feedback! We're so glad to hear that your refrigerator fits well in your space and that you're enjoying its quiet performance, storage capacity, and convenient features like the digital thermostat and bottom freezer design.
If you ever need assistance or have questions, feel free to reach out to us via Live Chat at Frigidaire.com, or give us a call at 1-800-374-4432. We're available Monday through Friday, from 8:30 AM to 8:00 PM EST. – Maria
If you ever need assistance or have questions, feel free to reach out to us via Live Chat at Frigidaire.com, or give us a call at 1-800-374-4432. We're available Monday through Friday, from 8:30 AM to 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
French doors and bottom freezer!!
on July 28, 2025
Posted by: Lynne new fridge
[This review was collected as part of a promotion.] When I needed to replace my old fridge, I decided I needed to get what I wanted this time and the appliance dealer took my measurements and came up with exactly what I wanted. Very pleased with the choice - only downside was lack of lighting in the freezer and no deli drawer, but I can accessorize
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 30, 2025
Thank you for your thoughtful feedback, Lynne ! We’re delighted to hear your new Frigidaire fridge fits your space perfectly and meets your needs. We appreciate your note about the freezer lighting and deli drawer—accessorizing is a great way to customize your space. If you’d like, we can also help recommend some accessories to enhance your experience. Thanks again for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gorgeous Frigidaire
on July 28, 2025
Posted by: Edesigner
[This review was collected as part of a promotion.] We absolutely love our new stylish and incredibly designed refrigerator! It blends so well as it has a sleek style, brighter and easier viewing at eye level with diamond 💎 shaped ice cubes! Highly recommend this!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 30, 2025
Thank you so much for the glowing feedback, Edesigner! We're thrilled to hear you're loving the sleek design and thoughtful features of your new Frigidaire refrigerator—especially those diamond-shaped ice cubes! It's great to know it fits beautifully in your space and makes everyday use easier. Your recommendation means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 28, 2025
Posted by: rockfarr
worked fine after?? no owners manual hard to down load off of your site is was very confusing because it was about more than one refrigerator ? i looked for switch on my ice maker for ever looking for it the manual is very confusing and did not tell you things to know!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 30, 2025
Hi there. Thank you for your feedback, and we’re sorry to hear about the confusion with the owner's manual. We understand how frustrating it can be when you're trying to get clear, simple instructions—especially for something like locating the ice maker switch.
Our manuals sometimes cover multiple models, and we realize that can make it harder to find exactly what you need. We appreciate you bringing this to our attention, and we’ll share your comments with our documentation team for improvement.
If you’re still having trouble or need a step-by-step guide for your specific model, we’d be happy to assist directly. Please feel free to reach out to us
via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Our manuals sometimes cover multiple models, and we realize that can make it harder to find exactly what you need. We appreciate you bringing this to our attention, and we’ll share your comments with our documentation team for improvement.
If you’re still having trouble or need a step-by-step guide for your specific model, we’d be happy to assist directly. Please feel free to reach out to us
via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com