Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,377 Reviews)
Rating breakdown 6,377 reviews
5 Stars
4,820
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great Fridge
on February 24, 2023
Posted by: Jgaff
[This review was collected as part of a promotion.] We really like our new refrigerator. We had to buy a small one to fit in the space because there are built in cabinets. We like the bottom freezer and the three drawers within that help organize. There aren’t as many compartments in the fridge part but I bought clear containers to help organize it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just enough frige
on February 28, 2023
Posted by: Timus64
[This review was collected as part of a promotion.] As empty nesters we didn't need a huge refrigerator. We wanted a counter depth unit WITHOUT the door dispensers. We have had it for 3 weeks now and love it. Going to add a few bins to optimize my storage.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nicely fits our needs
on March 6, 2023
Posted by: Cinderella157
[This review was collected as part of a promotion.] We had a hard time finding a refrigerator that would fit in a smaller space. We were so happy Frigidaire had what we needed. I love all the the drawers in the freezer. The ice maker is great. Lightning makes it easy to find what you need too.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Fit perfect
on March 19, 2023
Posted by: BigEarn
[This review was collected as part of a promotion.] This model is a little shorter than most other brands and models I looked at. I needed a fridge that would fit under my cabinets. This model is the only one I could find that would fit. We really like the layout. The controls are simple however would have liked a freezer temp control. The bottom freezer is a bit hard to get use to but like the drawers. The fans and compressor are quiet and work well. The ice maker is plus. Would buy again.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 17.6 Cu. Ft. Counter-Depth French Door Refrigerator
on April 13, 2023
Posted by: Nanz58456
[This review was collected as part of a promotion.] Have had this refrigerator for a couple of weeks now. Love that the contents do not get lost in the back of the fridge. Freezer has two drawers one I put ice cube trays in and the other fits frozen pizzas. The main freezer basket is roomy enough for bagged ice, vegetables and frozen products. I didn’t hook up the ice maker. Refrigerator is really quiet. Love it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 15, 2023
Posted by: AJ65740
[This review was collected as part of a promotion.] Beautiful fit lots of room in fridge and freezer and price was great
Written by a customer while visiting frigidaire.com
Customer Rating
1
BRAND NEW refrigerator still not working after almost six weeks
on April 17, 2023
Posted by: ColleenM
I have had this refrigerator for almost six weeks and it has not worked correctly since the first day. It freezes all the food in the refrigerator section which has resulted in hundreds of dollars of loss in groceries (which they will not compensate for) and shattered glass containers. My frustration just compounded because the service appointment I have had for 3.5 weeks was just canceled because the part has not yet arrived.
at This point I just want my money back so I can get another brand.
at This point I just want my money back so I can get another brand.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 18, 2023
Hello, ColleenM! We're sorry to hear that this has been your experience with your refrigerator. This is not the ownership experience we would want for you, and we can understand your disappointment. After checking, we have seen here that our Customer Care Team is already working towards a resolution for your concern. We appreciate your cooperation while we locate the parts needed for the repair. If you need further assistance with the repair or have any questions we may be able to help with, please connect with us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Frigidaire French Door Frig
on April 19, 2023
Posted by: KeJanina
[This review was collected as part of a promotion.] It took around three days for it to stop running continually, which was worrisome, but it seems to have settled in now. The layout of the frig makes sense--like it was designed by someone who uses a refrigerator. The people who delivered the frig didn't put the door bins in, so it took us a bit of time to work out where they go. All is going well so far--my major issue is the lack of a butter dish compartment.
Written by a customer while visiting frigidaire.com