Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Love the look
on August 13, 2026
Posted by: lprkjk
[This review was collected as part of a promotion.] We love the look and counter depth of this fridge, plus I can put my magnets on the front! The handles are nice and sleek and won't discolor as the old handles did. The only draw back is the freezer is pretty small and we're not even using the ice maker component.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 18, 2026
Thank you for taking the time to share your detailed feedback! We’re thrilled to hear that you’re loving the look and counter-depth design of your new refrigerator.
It’s great to know that you appreciate the sleek handles, the ability to personalize the front with magnets, and the finish that helps keep the handles looking great. We also understand your concern about the smaller freezer space, especially since you’re not using the ice maker component. We appreciate you sharing this feedback as we continue looking for ways to improve storage flexibility.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing this appliance and for sharing your experience! - Maria
It’s great to know that you appreciate the sleek handles, the ability to personalize the front with magnets, and the finish that helps keep the handles looking great. We also understand your concern about the smaller freezer space, especially since you’re not using the ice maker component. We appreciate you sharing this feedback as we continue looking for ways to improve storage flexibility.
If you have any questions or need assistance with your refrigerator, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing this appliance and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 13, 2026
Posted by: Rob the greatest
[This review was collected as part of a promotion.] Good ice maker
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 13, 2026
Dear Valued Customer,
Thank you for your review! We’re glad to hear you’re enjoying your ice maker and that it’s working well for you. We appreciate you choosing our brand and taking the time to share your positive experience!
If you have any additional questions or concerns, please don’t hesitate to reach out to us through Frigidaire Live Chat or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for your review! We’re glad to hear you’re enjoying your ice maker and that it’s working well for you. We appreciate you choosing our brand and taking the time to share your positive experience!
If you have any additional questions or concerns, please don’t hesitate to reach out to us through Frigidaire Live Chat or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
This refrigerator is very functional
on August 13, 2026
Posted by: Dream28
[This review was collected as part of a promotion.] This French door refrigerator is very functional. I like that the items I access a lot are eye-level. Since it requires less door clearance than a single full-width door and I have a galley style kitchen, it was an excellent choice for me. The crispers can hold alot of items and the ice maker is so quiet. I also like the fact that the bottom freezer also has two-tier sliding interior compartments to keep smaller frozen items organized. The combination of eye-level access, and narrow door-swing requirements makes it a highly efficient and stylish addition to my kitchen
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 14, 2026
Hello there, Dream28! Thank you for sharing such a detailed review! We’re thrilled to hear that your Frigidaire French door refrigerator is such a functional and efficient addition to your kitchen. It’s wonderful to know that you’re enjoying the eye-level access, spacious crispers, quiet ice maker, and two-tier freezer compartments for keeping everything organized.
We’re especially glad that the narrow door-swing design works so well in your galley-style kitchen while still giving you the storage and style you were looking for. Thank you for choosing Frigidaire and for sharing your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We’re especially glad that the narrow door-swing design works so well in your galley-style kitchen while still giving you the storage and style you were looking for. Thank you for choosing Frigidaire and for sharing your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
on August 13, 2026
Posted by: User6319
[This review was collected as part of a promotion.] It’s not bad, but also not great. I can’t adjust the freezer temp and continue to try. The interior door shelving seems cheap and the ice container drawer catches when I try to open
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 18, 2026
Hi User6319!
Thank you for sharing your feedback about your Frigidaire refrigerator. We’re sorry to hear you’ve encountered difficulties adjusting the freezer temperature and with the door shelving and ice container drawer.
We understand how frustrating these issues can be and appreciate you bringing them to our attention. If you need any assistance with your refrigerator or would like help troubleshooting these concerns, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for sharing your feedback about your Frigidaire refrigerator. We’re sorry to hear you’ve encountered difficulties adjusting the freezer temperature and with the door shelving and ice container drawer.
We understand how frustrating these issues can be and appreciate you bringing them to our attention. If you need any assistance with your refrigerator or would like help troubleshooting these concerns, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on August 13, 2026
Posted by: Dac1215
[This review was collected as part of a promotion.] Fits perfectly in my small cut out. Although it’s less cubic feet than my last refrigerator, I am able to fit more in it. Really impressed.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 17, 2026
Hi there. We’re thrilled to hear your new Frigidaire refrigerator fits perfectly in your space and is giving you more usable storage than your previous model! It’s great to know the thoughtful layout is making it easier to fit everything you need. Thank you for choosing Frigidaire and sharing your experience!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 13, 2026
Posted by: MichaelGallo
[This review was collected as part of a promotion.] Looks great and has plenty of storage space for our lifestyle. Wish the freezer had a light and that the shelves in the door could be moved around, but overall we are happy with our new Frigidaire refrigerator/freezer!
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 18, 2026
Thank you for taking the time to share your detailed feedback! We’re thrilled to hear that you’re happy with your new refrigerator and that its appearance and storage capacity fit your lifestyle so well.
We appreciate your suggestions about adding a light to the freezer and providing more flexibility with the door shelves. Feedback like yours is valuable and helps us identify opportunities to improve future appliance designs.
If you have any questions or need assistance with your refrigerator/freezer, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing this appliance and for sharing your experience! - Maria
We appreciate your suggestions about adding a light to the freezer and providing more flexibility with the door shelves. Feedback like yours is valuable and helps us identify opportunities to improve future appliance designs.
If you have any questions or need assistance with your refrigerator/freezer, please contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing this appliance and for sharing your experience! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on August 12, 2026
Posted by: MamaEW
[This review was collected as part of a promotion.] So far so good. We really like the ice maker. The freezer seems a little small but perfect for 3 of us. The stainless is easy to wipe free of any prints.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 17, 2026
Hi MamaEW, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire Counter-Depth French Door Refrigerator and that you especially like the ice maker.
We're also glad to know that the refrigerator is a good fit for your household of three and that the stainless steel finish is easy to keep clean and free of fingerprints. We appreciate you sharing your thoughts about the freezer size as well.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We're also glad to know that the refrigerator is a good fit for your household of three and that the stainless steel finish is easy to keep clean and free of fingerprints. We appreciate you sharing your thoughts about the freezer size as well.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 12, 2026
Posted by: Tracybug
[This review was collected as part of a promotion.] Loving my new Frigidaire fridge. It has worked great. Love the icemaker. The fridge has been very user friendly & the crisper drawers work great. It also has so much more room than my older one.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 17, 2026
Hi there. We’re so happy to hear you’re loving your new Frigidaire fridge! It’s wonderful to know the icemaker, crisper drawers, and user-friendly design are working so well for you. And having extra space is always a great bonus! Thank you for choosing Frigidaire and sharing your experience.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com