Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,731 Reviews)
Rating breakdown 7,731 reviews
5 Stars
5,876
4 Stars
1,556
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
The perfect fridge
on July 31, 2025
Posted by: Tom2311
[This review was collected as part of a promotion.] We love this fridge.. It’s the perfect size with a ton of room..
And looks great.. We are very happy with this purchase.
And looks great.. We are very happy with this purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 1, 2025
Hi, Tom. Thank you for the wonderful feedback! We’re so happy to hear that you’re loving your new fridge—from the spacious interior to the perfect fit and great look. It means a lot to us that you’re so pleased with your purchase.
Welcome to the Frigidaire family—we're glad to have you!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Welcome to the Frigidaire family—we're glad to have you!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 30, 2025
Posted by: Better than old frig
[This review was collected as part of a promotion.] My new Frigidaire refrigerator is great. I love all the room inside.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 1, 2025
Thanks for sharing! We're glad to hear you're enjoying your new Frigidaire refrigerator and the spacious interior. If you need anything, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. ET.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 30, 2025
Posted by: moruth
[This review was collected as part of a promotion.] so far so good
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 1, 2025
Thank you for the update, Moruth! We’re glad to hear things are going well so far. If you ever need any assistance or have questions down the road, don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.—we’re here to help!
Thank you, and have a great rest of your day! - Maico
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 30, 2025
Posted by: Luis M
[This review was collected as part of a promotion.] Elegant looking and compact. Keeps all my foods nice and fresh. Doesn’t take a lot of space from my kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great
on July 30, 2025
Posted by: Steve Michigan
[This review was collected as part of a promotion.] I really do like everything about this unit. Runs quietly. Has an air filter and water filter. The only downside is the ice maker can be a little noisy when the water runs.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 31, 2025
Hi, Steve. Thank you for the great review! We're so glad to hear you're enjoying your unit's quiet performance, built-in air and water filters, and overall design. We appreciate your note about the ice maker noise—some sound during water fill is normal, but your feedback helps us keep improving. Thank you for choosing Frigidaire—we’re happy to be part of your home!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
French door too warm
on July 30, 2025
Posted by: Leheren
[This review was collected as part of a promotion.] The fridge looks great, but it melts and freezes , almost every two weeks. So far the local maintenance provider has canceled on me and I have to keep booking through Frigidaire to use the warranty
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 31, 2025
Thank you for taking the time to share your experience with us. We're sorry to hear about the inconsistent cooling and the challenges you've faced with scheduling service. Upon review, it appears you've been in contact with our Customer Care team as we work toward a resolution. For continued assistance, please don't hesitate to reach out. You can connect with us via Live Chat at Frigidaire.com, or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We're here to help and appreciate your patience. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 29, 2025
Posted by: pbdk
[This review was collected as part of a promotion.] it's only been a week, but we love it!! it's easy to keep organized, huge improvement ove our old fridge!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 31, 2025
We’re so glad to hear you're loving your new refrigerator! It’s great to know it’s helping you stay organized and already feels like a big upgrade. Thank you for choosing Frigidaire — we hope it continues to serve you well for years to come!
If you ever have questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever have questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Stylish and Modern…
on July 29, 2025
Posted by: Happily Ever After
[This review was collected as part of a promotion.] I am pleased with my refrigerator. It’s a smaller appliance that packs a big punch! It fits all of my needs and makes me feel like I have a luxury appliance! I would have given it 5 stars but there’s a random buzzing/ringing sound from time to time. I didn’t find anything in the manual about it. It keeps my food cold so I’m hoping it’s not the compressor because I really do like this refrigerator. I would have loved it if it didn’t make that sound about 1-3 times a day.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 31, 2025
Thank you for your kind words and detailed feedback. We're so glad to hear that your refrigerator is meeting your needs and giving you that luxury feel, even in a compact size — that’s exactly what we strive for!
We do understand your concern about the occasional buzzing or ringing sound. Some operational noises can be normal as the appliance cycles, but we’d be happy to take a closer look to ensure everything is functioning properly.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We do understand your concern about the occasional buzzing or ringing sound. Some operational noises can be normal as the appliance cycles, but we’d be happy to take a closer look to ensure everything is functioning properly.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com