Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,455 Reviews)
Rating breakdown 7,455 reviews
5 Stars
5,659
4 Stars
1,504
3 Stars
171
2 Stars
51
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Designed nicely
on June 17, 2025
Posted by: TGGODDY
[This review was collected as part of a promotion.] Our new refrigerator is nicely designed and well thought out. The freezer compartment is smallish and doesn’t have a light. Overall the frig is decent and fits our need.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love the French doors
on June 17, 2025
Posted by: Conradv
[This review was collected as part of a promotion.] My wife and I have had side by side. Refrigerators for the last 20 years and we are so glad we switched to the French doors. The view in the refrigerator is so much better and it is so much more useful. Thank you for you, Frigidaire.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 17, 2025
Thank you for the kind words and for being a loyal customer! We're so glad to hear that you and your wife are enjoying the switch to French doors—it really does make a difference in visibility and usability. We're honored to be part of your home, and we appreciate you choosing Frigidaire! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 16, 2025
Posted by: Jaromaz
[This review was collected as part of a promotion.] Great fridge!!!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 17, 2025
Thank you for your kind words! We're so glad to hear you're enjoying your fridge. If you need any further assistance or have any questions, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your support and thank you for choosing Frigidaire! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Biggest Small Fridge
on June 11, 2025
Posted by: dcm302
[This review was collected as part of a promotion.] My home is small and I was having a hard time finding an updated style of fridge. This fridge fit the space perfectly, and it looks beautiful. There’s more room on the inside than I could have imagined, and the bottom freezer means no more squatting down every time I need something from the fridge.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Piece of garbage
on June 8, 2025
Posted by: Cplach
Have had this for less than 2 years, bought brand new when we bought our home. Outside of the manufacturer's warranty, and a whole bunch of issues wrong with it in the last day where it's no longer cooling correctly and the ice maker stopped working.
Having a repair service come out today and looking like we will be halfway to the cost of a new refrigerator just in the repairs alone.
Best believe I will not be going to a Frigidaire refrigerator again and I will be telling any of my family and friends who are looking at getting some type of new refrigerator appliance to avoid Frigidaire at all costs.
Having a service come out and look at it to see how much the repairs are going to be, but based on what people have said, we are probably looking at being halfway to a new refrigerator just in repairs to keep this 2-year-old refrigerator alive
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 9, 2025
Hi, Cplach! We’re really sorry to hear about the trouble you've had with your refrigerator, especially so soon after purchasing it new for your home. We understand how disappointing it is to deal with performance issues and costly repairs on an appliance you expected to rely on for years. Your trust in our brand matters, and it’s clear we’ve fallen short of your expectations. We appreciate you sharing your experience—feedback like yours helps us understand where we need to do better.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great compact fridge!
on June 7, 2025
Posted by: TO90
[This review was collected as part of a promotion.] Great compact fridge. Enough space for a smaller family of 2 for day to day storage
There's 3 compartments + ice tray in the freezer, and you can get 3 sections in the fridge (one large one for taller bottles). One minor thing, but this fridge doesn't have space for eggs / butter.
If you are tight on space, ensure you leave 1/2 in on either side of the fridge to account for the french doors opening outwards at the hinge.
There's 3 compartments + ice tray in the freezer, and you can get 3 sections in the fridge (one large one for taller bottles). One minor thing, but this fridge doesn't have space for eggs / butter.
If you are tight on space, ensure you leave 1/2 in on either side of the fridge to account for the french doors opening outwards at the hinge.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stoked
on May 28, 2025
Posted by: Chatoloco
[This review was collected as part of a promotion.] Love the space for all the beer I can load up for the weekend and my kids love the bottom freezer easy to reach
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 28, 2025
Thanks for the great feedback, Chatoloco! We're glad to hear you're enjoying the space—and that it's a hit with the whole family. Cheers to cold drinks and easy access for the kids! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 15, 2025
Posted by: Nanaj2025
[This review was collected as part of a promotion.] I think this frig is great for the price. Only suggestion is to put a light in the freezer.
Written by a customer while visiting frigidaire.com