Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,731 Reviews)
Rating breakdown 7,731 reviews
5 Stars
5,876
4 Stars
1,556
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
FRFG1723AV
on August 6, 2025
Posted by: Idontuseanickname
It's a very nice appliance that is just the perfect size capacity, etc. for me and my hubby.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 8, 2025
Thank you for sharing your experience, valued consumer! We’re delighted to hear that your Frigidaire appliance is the perfect size and capacity for you and your husband. If you ever need any support, we’re here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy wife
on August 6, 2025
Posted by: Tae17
[This review was collected as part of a promotion.] Perfect refrigerator for a small space but with all the luxury.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 7, 2025
Thank you for your feedback! We're delighted to hear the refrigerator fits your small space perfectly while still offering all the luxury you want. Enjoy! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Thank you
on August 6, 2025
Posted by: Sharonskj
[This review was collected as part of a promotion.] After trouble shooting over the phone I had to leave home for a week and hoping it would be fine once I returned home. Although an appointment was made just in case. To my surprise I opened my refrigerator and everything was working perfectly including the ice maker.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 8, 2025
Thank you for sharing your experience, Sharonskj! We're so happy to hear that your refrigerator—and ice maker—were working perfectly when you returned. It’s great news that everything is running smoothly. If you ever need any further assistance, don’t hesitate to reach out. We’re here to help!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 6, 2025
Posted by: wrob89
[This review was collected as part of a promotion.] We bought this refrigerator during our kitchen remodel. We needed a Counter-Depth model. So far we like this model. I think it will suit our needs just fine. Nice looking and we like the French doors so only one needs to be opened sometimes. I would ask for future development that they add a light in the freezer. That would be helpful. Otherwise we are very happy we this.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 6, 2025
Thank you for sharing your experience! We’re glad to hear the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator is a great fit for your kitchen remodel and that you’re enjoying the convenience of the French doors.
We appreciate your suggestion about adding a light in the freezer — that’s valuable feedback for our product team as we continue to improve.
If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We appreciate your suggestion about adding a light in the freezer — that’s valuable feedback for our product team as we continue to improve.
If you have any questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Working great just missing a meat/cheese drawer
on August 6, 2025
Posted by: MNRob
[This review was collected as part of a promotion.] This is definitely most likely just a problem for this Midwestern household, but I'm really missing a meat/cheese drawer.
I do appreciate the drawers in the bottom freezer, so that it's not just a deep pit to lose things in.
I do appreciate the drawers in the bottom freezer, so that it's not just a deep pit to lose things in.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 7, 2025
Hi there. Thank you for your honest feedback! We understand how useful a dedicated meat/cheese drawer can be—especially in a Midwestern household. We're glad to hear you're enjoying the organized freezer drawers, though! Your input is valuable and helps us improve future designs.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 6, 2025
Posted by: Cpaml
[This review was collected as part of a promotion.] Works great and looks beautiful. I just wish it had a deli drawer and butter holder.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 6, 2025
Thank you for your feedback! We’re happy to hear that your 17.6 Cu. Ft. Counter-Depth French Door Refrigerator is working great and looks beautiful in your space. We appreciate your suggestions about adding a deli drawer and butter holder—your input helps us improve future designs. If there’s anything else we can assist you with, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator with Ample Space
on August 6, 2025
Posted by: Mike915
[This review was collected as part of a promotion.] When our old refrigerator stopped working we replaced it with this Frigidaire French Door Ref. It was a great addition to our kitchen, ,gives us much more room for storage. We like how you can see the temperature of the inside and adjust as needed!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 7, 2025
Hi, Mike. We're so glad to hear your new French Door refrigerator has been a great addition to your kitchen! It's wonderful that the extra storage and easy temperature visibility are making a difference. Thanks for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
PERFECT in EVERY WAY !!
on August 6, 2025
Posted by: Marczil
[This review was collected as part of a promotion.] We had a hard time finding a fridge/freezer that wasn’t designated for “garage” being just BASIC. We came upon this sweet Frigidaire made very similar to our GE profile! Upper fridge, lower freezer with ice maker and fit perfectly into the area that was made for the appliance. I’m so happy with the way it performs and its appearance.
Written by a customer while visiting frigidaire.com