Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
Good Refrigerator but not perfect
on July 3, 2026
Posted by: OKTX
[This review was collected as part of a promotion.] It's an interesting design. Refrigerator portion is bright and roomy for its size, but the freezer section is dark and cumbersome. No light and a door then a shelf to simply get your ice. It should be redesigned to open the ice drawer in conjunction with the door.
I'm glad an option exists to fit our smaller space, but it's on the pricey side and could be better designed in the freezer shelving and lighting.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 6, 2026
Hi OKTX!
Thank you for taking the time to share your detailed feedback about your Frigidaire refrigerator. We’re glad to hear that you’re happy with the refrigerator space and that it’s a good fit for your home.
We also appreciate your honest comments regarding the freezer design, lighting, and pricing. Feedback like yours is very important and will be shared with our product team for review as we continuously work to improve both functionality and user experience.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your detailed feedback about your Frigidaire refrigerator. We’re glad to hear that you’re happy with the refrigerator space and that it’s a good fit for your home.
We also appreciate your honest comments regarding the freezer design, lighting, and pricing. Feedback like yours is very important and will be shared with our product team for review as we continuously work to improve both functionality and user experience.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 3, 2026
Posted by: Kitchen1162
[This review was collected as part of a promotion.] Love the space and no fingerprints!!
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 8, 2026
Hi Kitchen1162, thank you for sharing your feedback! We're delighted to hear that you're loving your FRFG1723AV refrigerator. It's great to know you're enjoying the spacious interior and the fingerprint-resistant finish. We appreciate you choosing Frigidaire and taking the time to share your experience.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire
on July 3, 2026
Posted by: crsmith9999
[This review was collected as part of a promotion.] Excellent design and efficient
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 8, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new refrigerator.
It’s wonderful to know that you are pleased with its excellent design and efficient performance. We strive to create appliances that combine style, functionality, and dependable operation, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that you are pleased with its excellent design and efficient performance. We strive to create appliances that combine style, functionality, and dependable operation, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Build Refrigerator
on July 3, 2026
Posted by: MandyB57
[This review was collected as part of a promotion.] I absolutely love my new refrigerator! It works wonderfully and looks beautiful too. I am happy with my choice!
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 3, 2026
Hi there, valued customer!
Thank you for your 5-star review! We’re delighted to hear that you love your new refrigerator and that it’s working so well for you. It’s great to know you’re happy with both its performance and appearance in your kitchen. We truly appreciate you choosing our product and taking the time to share your experience. Enjoy your new refrigerator! If you have any questions or need assistance in the future, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you.
Best regards,
Christian
Thank you for your 5-star review! We’re delighted to hear that you love your new refrigerator and that it’s working so well for you. It’s great to know you’re happy with both its performance and appearance in your kitchen. We truly appreciate you choosing our product and taking the time to share your experience. Enjoy your new refrigerator! If you have any questions or need assistance in the future, please don't hesitate to reach out to us via Live Chat at www.frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
It fits!
on July 3, 2026
Posted by: Terrilynn05
[This review was collected as part of a promotion.] I live in a small condo with a very small kitchen and a very small space to fit a refrigerator. This fits perfectly! It is the only refrigerator I could find that would fit in the space. It looks beautiful, resist my fingerprints, and the added drawers in the freezer section make organizing very easy.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 6, 2026
Hi Terrilynn05!
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We’re very glad to hear that it fits perfectly in your space and has been such a great solution for your condo kitchen.
We’re also happy to know you’re enjoying its design, fingerprint-resistant finish, and the added freezer drawers that help keep everything organized. Feedback like yours is very meaningful to our team and helps us continue improving our products and customer experience.
If you ever need any assistance or have questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We’re very glad to hear that it fits perfectly in your space and has been such a great solution for your condo kitchen.
We’re also happy to know you’re enjoying its design, fingerprint-resistant finish, and the added freezer drawers that help keep everything organized. Feedback like yours is very meaningful to our team and helps us continue improving our products and customer experience.
If you ever need any assistance or have questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Wish there was a setup instruction manual
on July 2, 2026
Posted by: akb363
[This review was collected as part of a promotion.] Had to find a YouTube video for instruction on door shelve placement
Wish there were specific instructions on thermostat settings for refrigerator and freezer
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 6, 2026
Hi there, thank you for sharing your feedback! We appreciate you taking the time to share your experience. We understand that having clearer setup instructions, shelf placement guidance, and temperature setting recommendations would make the initial setup process easier.
If you have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 2, 2026
Posted by: Kenny101
[This review was collected as part of a promotion.] Freezer a little smaller than what I expected.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 3, 2026
Hi there, thank you for sharing your feedback! We're glad to hear you're enjoying your new appliance overall. We appreciate your comments about the freezer size and understand it may have been a bit smaller than you expected. Feedback like yours helps us continue improving our products.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire French Door Refridgerator
on July 2, 2026
Posted by: Erica71
[This review was collected as part of a promotion.] I love my new French Door refrigerator. It is roomy with lots of space on top for all my food.
I like the four side door shelves which are great for condiments, butter and drinks.
The freezer has two drawers plus a large storage area. I have lots of space for frozen food and can organize it to find what I need quickly
I like the four side door shelves which are great for condiments, butter and drinks.
The freezer has two drawers plus a large storage area. I have lots of space for frozen food and can organize it to find what I need quickly
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 3, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that you're loving your new French Door refrigerator. It's wonderful to know the spacious interior, door shelves, and well-organized freezer are making it easy to store and find everything you need. We truly appreciate you choosing Frigidaire!
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com