Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Great fridge
on August 14, 2026
Posted by: Kaygrey
[This review was collected as part of a promotion.] Love my new fridge. Lots more space than my old one. I had trouble putting the shelving in the doors but everything else has been great.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 18, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that you love your new Frigidaire refrigerator and are enjoying the extra storage space. We’re sorry the door shelving was a little challenging to install, but we’re glad everything else has been great. We appreciate your feedback and hope you continue enjoying your new refrigerator!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new fridge!
on August 14, 2026
Posted by: ChuckJ31
[This review was collected as part of a promotion.] Has a lot of space, looks good, easy to clean. Ice maker took a while to get going but now it stays full. No complaints.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 14, 2026
Hi there, valued customer!
Thank you for your great review! We’re happy to hear that you’re enjoying the spacious design, sleek appearance, and easy-to-clean features of your refrigerator. We’re also glad the ice maker is now keeping up and staying full. We appreciate your feedback and are thrilled to hear you have no complaints!
If you have any questions or concerns we can assist you with, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Thank you for your great review! We’re happy to hear that you’re enjoying the spacious design, sleek appearance, and easy-to-clean features of your refrigerator. We’re also glad the ice maker is now keeping up and staying full. We appreciate your feedback and are thrilled to hear you have no complaints!
If you have any questions or concerns we can assist you with, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy
on August 14, 2026
Posted by: first_Fridgeaire
[This review was collected as part of a promotion.] So far so good, we bought as a second fridge for our garage, so no waterline is connected. Otherwise, space saving and does what we bought it for.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 14, 2026
Hi there, valued customer!
Thank you for sharing your experience! We’re glad to hear your new refrigerator is working well as a second fridge for your garage and that you’re enjoying its space-saving design. We appreciate you choosing us and hope it continues to meet your needs for years to come!
If you have any questions or concerns we can assist you with, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Thank you for sharing your experience! We’re glad to hear your new refrigerator is working well as a second fridge for your garage and that you’re enjoying its space-saving design. We appreciate you choosing us and hope it continues to meet your needs for years to come!
If you have any questions or concerns we can assist you with, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Loving it so far
on August 14, 2026
Posted by: Jd58
[This review was collected as part of a promotion.] The refrigerator fit in the space we have. It's very quiet and keeping things perfectly cold.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 17, 2026
Hi there. We’re glad to hear your new Frigidaire refrigerator fits perfectly in your space and is keeping everything nice and cold! It’s great to know you’re also enjoying its quiet operation. Thank you for choosing Frigidaire and sharing your experience with us!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent product
on August 13, 2026
Posted by: Tidy8439
[This review was collected as part of a promotion.] I really love this refrigerator it was everything I was looking for. I highly recommend this for anyone looking for quality.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 18, 2026
Hi there. Thank you for the wonderful review! We’re thrilled to hear that your Frigidaire refrigerator was everything you were looking for. It means so much to know you’re happy with its quality and would recommend it to others. We truly appreciate you choosing Frigidaire and sharing your experience!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 13, 2026
Posted by: FulvioFalconi
[This review was collected as part of a promotion.] Always like Frigidaire, especially when it was made by General Motors
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 14, 2026
Hello FulvioFalconi!
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AW! We truly appreciate your long-standing appreciation for the Frigidaire brand and are honored to be part of your appliance journey.
It’s wonderful to hear that you’ve continued to choose and enjoy Frigidaire over the years. We appreciate your loyalty and trust in our brand, and we hope your new refrigerator provides you with the reliable performance and convenience you’ve come to expect from Frigidaire.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 18 Cu. Ft. Counter-Depth French Door Refrigerator, model FRFG1723AW! We truly appreciate your long-standing appreciation for the Frigidaire brand and are honored to be part of your appliance journey.
It’s wonderful to hear that you’ve continued to choose and enjoy Frigidaire over the years. We appreciate your loyalty and trust in our brand, and we hope your new refrigerator provides you with the reliable performance and convenience you’ve come to expect from Frigidaire.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful & Functional for our space and needs
on August 13, 2026
Posted by: AuntKookie
[This review was collected as part of a promotion.] This model is gorgeous. Fits into our counter depth kitchen design which also
includes cabinetry over top of Fridge.
Unit glides in and out very easily if you like to clean underneath or behind unit.
Bottom Freezer & French door upper Refrigerator are designed to be
highly functional for easy access, loads of room and
flexible positioning of fridge & door shelves.
Very pleased with this unit.
includes cabinetry over top of Fridge.
Unit glides in and out very easily if you like to clean underneath or behind unit.
Bottom Freezer & French door upper Refrigerator are designed to be
highly functional for easy access, loads of room and
flexible positioning of fridge & door shelves.
Very pleased with this unit.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 14, 2026
Hi AuntKookie!
Thank you for sharing such a wonderful review! We’re thrilled to hear that your Frigidaire refrigerator is a beautiful and functional fit for your kitchen and that you’re enjoying its spacious design, flexible storage, and easy accessibility.
It’s great to know that the counter-depth design and smooth movement make the unit convenient for your needs. We truly appreciate your support and are delighted that you’re pleased with your purchase.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing such a wonderful review! We’re thrilled to hear that your Frigidaire refrigerator is a beautiful and functional fit for your kitchen and that you’re enjoying its spacious design, flexible storage, and easy accessibility.
It’s great to know that the counter-depth design and smooth movement make the unit convenient for your needs. We truly appreciate your support and are delighted that you’re pleased with your purchase.
If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great fridge for smaller spaces.
on August 13, 2026
Posted by: L8EK
[This review was collected as part of a promotion.] Love everything! Was a little disappointed because I had expected a light in the freezer. That’s it.
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 14, 2026
Thank you for sharing your feedback, L8EK! We're glad to hear you're loving your Frigidaire refrigerator and that it's a great fit for your space. We appreciate your note about the freezer lighting and understand how that feature would be convenient. We'll be sure to share your feedback with our product team. Thank you for choosing Frigidaire, and we hope you continue enjoying your fridge!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com