Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,864 Reviews)
Rating breakdown 6,864 reviews
5 Stars
5,206
4 Stars
1,384
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Very Good refigerator
on March 30, 2023
Posted by: Bart2350
[This review was collected as part of a promotion.] We feel we picked the refrigerator that fit our needs:
1. freezer on the bottom so we can reach the refrigerator more easily than the freezer
2. adjustable shelves (6 choices)
3. easy settings (digital settings for temps and ice on/off setting)
4. freezer space usage is efficient with main drawer plus 2 additional drawers
5. ample door storage (3 trays per door)
6. the ice maker doesn't take up a lot of freezer space (we don't use it, so the space can be used for added food storage)
2. adjustable shelves (6 choices)
3. easy settings (digital settings for temps and ice on/off setting)
4. freezer space usage is efficient with main drawer plus 2 additional drawers
5. ample door storage (3 trays per door)
6. the ice maker doesn't take up a lot of freezer space (we don't use it, so the space can be used for added food storage)
The only minor problem is that the left door has to be opened partially to open the right-side drawer.
Both of the vegetable, crisper drawers are designed well with a nice seal when they are closed.
We really like this refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 30, 2023
Posted by: Jenner52
[This review was collected as part of a promotion.] Like the fridge. Would rather have deeper shelves and smaller door compartments though. Ice maker is fast. Love the three drawers.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Small and awkward
on March 31, 2023
Posted by: Jen124
I thought this would be an improvement over my old top freezer, but it is not. It is smaller despite the dimensions being comparable. Many people in other reviews indicated that the difference in size was not a problem for them because things are more visible. This is not the case for me. There are no condiment storage spaces on the door, only big shelves for half gallons. There is no enclosed butter spot. There is no drawer for meats and cheeses. The bottom freezer is loud every single time I open it and so full of drawers that one cannot fit a single large item. If I could return it I would.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 3, 2023
Hi, Jen. We're sorry to hear this is how you feel about your new refrigerator. We understand that there are specs that did not meet your expectations. We hope there is something we can offer for you to feel better. Please contact us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
The is, hands down, the best refrigerator we have ever owned.
on March 31, 2023
Posted by: pbziegler
[This review was collected as part of a promotion.] Just the right size. Freezer section has well designed shelves and the ice maker is perfectly placed. The French doors are so much better than side by side or one door. The interior is well lit and the shelving makes everything easy to see and reach. We love it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 31, 2023
Posted by: max25
[This review was collected as part of a promotion.] I basically am happy with my refrigerator. However, I do miss the small drawer that I have used for cheese and lunch meats. This fit under a shelf. I cannot get the upper door bins to fit. The middle door area has two positions. I can fit the bin in only the top one. The top door area has three positions for bins, but I can't get the bins to fit into the slit areas where I think they are supposed to go. The instructions don't say much. But the refrigerator does the main thing it is supposed to do. It keeps the refrigerator properly cold, and the freezer properly frozen. I have not yet called the store for instructions, but plan to.
Written by a customer while visiting frigidaire.com
Customer Rating
5
French doors over freezer refrigerator
on March 31, 2023
Posted by: Nannerbanana
[This review was collected as part of a promotion.] So perfect in our manufactured home. Beautiful to look at. Tons of room and so convenient to have all our refrigerated foods at eye level! Plenty of freezer space. Just takes some getting used to after a lifetime of the freezer on top. It took less than 3 hours to become cold and we put our frozen stuff right into the freezer and it never unfroze. Perfect. We love and highly recommend it.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Loud noises
on April 1, 2023
Posted by: Owner 100
[This review was collected as part of a promotion.] I love it but, the loud noises are annoying. One sound like a jackhammer, those are really loud. Then there’s one that sounds like something has been hit with a hammer then the motor runs loud. Then a couple of loud pops. The noises are loud enough to wake me up.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, April 4, 2023
We hate to hear that your refrigerator is not operating properly so soon into its lifespan, Dawn. These new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floor plans, may make these sounds more noticeable. Visit https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/ to understand more about the normal sounds of operation. Upon checking, we found out that you have a scheduled technician visit that is working on your refrigerator. We are confident that the service technician will be able to restore your appliance to proper working order.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
5
Under 68” and looks great!
on April 1, 2023
Posted by: Mandalin04
[This review was collected as part of a promotion.] I was restricted by height in my space and wanted to replace my old side by side. This was literally the only French door style fridge that I could find that was less than 68”. I still have room on the sides like I did with my side by side so I was already used to that. The fridge is a bit smaller than my old one since it’s also counter depth but I am able to see everything unlike my side by side so it doesn’t get lost in the back. I knew going in there was no water and the ice is in the freezer which was fine with me. The ice cubes are also smaller than expected but also not a problem for me. I read reviews about no light in the freezer drawer but that hasn’t been an issue either.
Written by a customer while visiting frigidaire.com