Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,455 Reviews)
Rating breakdown 7,455 reviews
5 Stars
5,659
4 Stars
1,504
3 Stars
171
2 Stars
51
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
New Frig
on July 11, 2025
Posted by: Vickid4me
[This review was collected as part of a promotion.] I am really enjoying my new refrigerator. I like how roomy it is for a small unit, however, I wish it had a long drawer for cheeses, butter, lunch meats etc. I bought a bin to store those items. You really don't need two drawers in the freezer. Other than that I really like the way it looks and the large freezer space.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 14, 2025
Thank you for sharing your thoughts about your new refrigerator, Vickid4me
! I’m glad to hear you’re enjoying how roomy it is, especially for a smaller unit—that extra space can make a difference.
I completely understand your point about the drawer layout. Having a long drawer for cheeses, butter, and lunch meats would definitely make organizing those items easier, and it’s great that you found a creative solution with a bin. Your feedback about the freezer drawers is valuable too—sometimes less can be more when it comes to maximizing usable space.
It’s wonderful to know you like the look of your fridge and appreciate the large freezer space overall. We really appreciate hearing your input as it helps us think about how to improve future designs. If you ever want tips on organizing or maximizing your fridge space, just let me know—We're here to help! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
! I’m glad to hear you’re enjoying how roomy it is, especially for a smaller unit—that extra space can make a difference.
I completely understand your point about the drawer layout. Having a long drawer for cheeses, butter, and lunch meats would definitely make organizing those items easier, and it’s great that you found a creative solution with a bin. Your feedback about the freezer drawers is valuable too—sometimes less can be more when it comes to maximizing usable space.
It’s wonderful to know you like the look of your fridge and appreciate the large freezer space overall. We really appreciate hearing your input as it helps us think about how to improve future designs. If you ever want tips on organizing or maximizing your fridge space, just let me know—We're here to help! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love our fridge!
on July 11, 2025
Posted by: Dharmarain
[This review was collected as part of a promotion.] Only had it 2 weeks but it's perfect for 2 people. Smaller profile fits perfect in a tight space.
Written by a customer while visiting frigidaire.com
Customer Rating
4
attractive appliance
on July 11, 2025
Posted by: jhelvers
[This review was collected as part of a promotion.] we love our new fridge top quality
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 11, 2025
That’s awesome to hear! When a new fridge lives up to your expectations and feels top quality, it really makes a difference in daily life. Enjoy your new appliance — and if you ever want tips on getting the most out of it, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge!
on July 11, 2025
Posted by: Dogma Daniel
[This review was collected as part of a promotion.] My wife loves the new fridge especially the lighting. So well
Lit. Good stuff!
Lit. Good stuff!
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Wonderful Refrigerator for a Small Kitchen
on July 11, 2025
Posted by: Boomer29
[This review was collected as part of a promotion.] We have had this Energy Star refrigerator for just a couple of weeks, and are really enjoying it. It was ideal for our older 1996-built home, and the only one we could find that was not too tall to fit into our 69-inch high space, with a cabinet above. It runs very quietly, and keeps refrigerated items well chilled, and frozen items well frozen. The wide shelves hold a lot of items, including something like a pizza box, which is nice. The freezer is a little smaller than we are used to, but I think it would be fine for smaller families like ours.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 11, 2025
Hi there. Thank you so much for your thoughtful review! We’re so glad to hear that your new Energy Star refrigerator is a great fit for your 1996-built home — finding the right height can definitely be a challenge, and we’re happy this model worked perfectly in your space.
It’s wonderful to know you’re enjoying the quiet operation, efficient cooling, and spacious shelving. While the freezer is a bit smaller, we’re glad it still suits your family's needs.
We appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator for years to come! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s wonderful to know you’re enjoying the quiet operation, efficient cooling, and spacious shelving. While the freezer is a bit smaller, we’re glad it still suits your family's needs.
We appreciate you choosing Frigidaire and hope you continue to enjoy your refrigerator for years to come! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new refrigerator
on July 11, 2025
Posted by: Millroad
[This review was collected as part of a promotion.] The design and overall function of this Frigidaire refrigerator is very nice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We Love Our Frigidaire
on July 10, 2025
Posted by: Doc_Scott
[This review was collected as part of a promotion.] It is the perfect size (not as wide as most refrigerators) for the space in our kitchen. It looks beautiful, has a lot of storage space, and makes great ice cubes too!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Efficient Use of Space
on July 10, 2025
Posted by: Llama913
[This review was collected as part of a promotion.] Bought this to reaplace a fridge that died that was similar size. This one fits way more stuff just because of how it is layed out. the door shelves are huge and somehow you can also still put tall things on all the normal shelves. The light inside of it is great and the fridge takes up very little space even with doors open in our old house with a narrow kitchen. its stayed ice cold so far, even when putting a lot of stuff in it all at once. Freezer is great, ice maker is great. Again, the way all the shelves and drawers are layed out just. makes it really efficient and able to hold everything much better than our previous fridge of similar size. Huge improvement for us so far
Written by a customer while visiting frigidaire.com