Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,864 Reviews)
Rating breakdown 6,864 reviews
5 Stars
5,206
4 Stars
1,384
3 Stars
158
2 Stars
49
1 Star
67
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
on March 24, 2023
Posted by: MikeSFrigman
[This review was collected as part of a promotion.] IT’s working well but very light weight doors that almost feel like something is going to break. Not as substantial as our GE Profile.
Ice maker refill from the main makes a 10 sec. Noice that will take some getting used to!!!!
Ice maker refill from the main makes a 10 sec. Noice that will take some getting used to!!!!
Response from frigidaire.comBy Owen, Online Outreach Specialist, March 27, 2023
Hi Valued Consumer,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers since we strive to produce quality products, and your feedback does not go unnoticed. Please know that the ice maker will produce approximately 2 to 2.5 pounds of ice every 24 hours depending on usage conditions. If you have issues with your appliance, please don't hesitate to reach out to us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers since we strive to produce quality products, and your feedback does not go unnoticed. Please know that the ice maker will produce approximately 2 to 2.5 pounds of ice every 24 hours depending on usage conditions. If you have issues with your appliance, please don't hesitate to reach out to us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 24, 2023
Posted by: na cw
[This review was collected as part of a promotion.] our new refrigerator is great. It is quiet, just the right size for our space and we are really glad to have it in our kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good, but has a few annoyances
on March 25, 2023
Posted by: KHinMO
[This review was collected as part of a promotion.] First one was bad, sounded like an air compressor. I think that was a result of a bad delivery experience though. Second one seems to be right. Keeps food very cold and looks nice too. We really like the drawers in the freezer. Here is the complaint list
Runs a little noisy,which is annoying in a small house.
Loud noise when opening freezer.
Middle door bin looks adjustable but in reality it is not.
If you only open the right hand door, then you can't open the right hand crisper drawer.
Loud noise when opening freezer.
Middle door bin looks adjustable but in reality it is not.
If you only open the right hand door, then you can't open the right hand crisper drawer.
I have not yet run plumbing for the ice maker, so I can't speak to that part. Overall seems to be a good fridge, just has a few annoyances.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire French door stainless steel
on March 25, 2023
Posted by: LisaPski
[This review was collected as part of a promotion.] This is the first French door refrigerator I've ever owned and I love it. There is so much room inside and lots of shelf space on the doors. The freezer compartment has a tremendous amount of room and could easily hold a frozen turkey plus more. The refrigerator is quiet and functional and also looks nice. I have it set up where I use one side for things I need most often so, I'm not opening both doors. I'm extremely happy with this purchase which is also my first Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 25, 2023
Posted by: Waynei1
[This review was collected as part of a promotion.] Had a hard time finding a refrigerator to fit my space, and this one is perfect
Love the led lighting and tons of freezer space.
Love the led lighting and tons of freezer space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on March 25, 2023
Posted by: Janet Tahir
[This review was collected as part of a promotion.] Love it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this Refrigerator
on March 26, 2023
Posted by: Dsak2023
[This review was collected as part of a promotion.] I love the look of this refrigerator. It is very easy to clean the outside with soapy water and cloth. I like the refrigerator space and the freezer meets my needs
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice Refrigerator
on March 27, 2023
Posted by: rmjp1969
[This review was collected as part of a promotion.] Nice refrigerator. It is a little noisy as it runs all the time. Doesn't have a deli drawer, butter holder or egg holder. Freezer has 3 drawers some things don't fit like frozen pizza box.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 28, 2023
Hello, Rmjp1969! We appreciate you taking the time to give us a detailed review. Reviews like yours let us know what is important to our consumers and what may be implemented in future designs. Thank you for sharing! The refrigerator may run too much because of some circumstances; it could be that the room or outside weather is hot. It’s normal for the refrigerator to work longer under these conditions. It could be that the doors are opened too long or frequently, and warm air entering the refrigerator causes it to run more. We recommend opening doors less often. You will see the normal operating sound on page 21 of the Complete Owner's Guide manual for the noise issue. If this does not resolve the issue, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and our experts will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com