Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
Decent Fridge
on July 5, 2026
Posted by: ScottV1234
[This review was collected as part of a promotion.] It’s been an overall decent fridge. After about 6 years the water in the door stopped working. We replaced 2 parts to get it going again with no luck. Also the ice maker stopped working. I was able to repair that at minimal cost thought.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 6, 2026
Hi ScottV1234!
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re glad to hear that it has served you well overall over the years. However, we’re sorry to learn about the issues you experienced with the water dispenser and ice maker. We understand how frustrating it can be when these features do not perform as expected.
We appreciate your honest feedback, as it helps us identify opportunities to improve our products and customer experience. Your comments will be shared with the appropriate teams for review.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re glad to hear that it has served you well overall over the years. However, we’re sorry to learn about the issues you experienced with the water dispenser and ice maker. We understand how frustrating it can be when these features do not perform as expected.
We appreciate your honest feedback, as it helps us identify opportunities to improve our products and customer experience. Your comments will be shared with the appropriate teams for review.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on July 5, 2026
Posted by: atoth106
[This review was collected as part of a promotion.] This fridge is great! I love the functionality of it. The LEF lighting, sturdy interior, and space all make it great.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 10, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you are enjoying your new refrigerator.
It’s fantastic to know that you love its functionality. We’re especially pleased to hear that you appreciate the LED lighting, sturdy interior, and spacious design. We strive to design appliances that combine thoughtful features, durability, and everyday convenience, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s fantastic to know that you love its functionality. We’re especially pleased to hear that you appreciate the LED lighting, sturdy interior, and spacious design. We strive to design appliances that combine thoughtful features, durability, and everyday convenience, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best refrigerator ever !!
on July 4, 2026
Posted by: JohnC75
[This review was collected as part of a promotion.] I have owned alot of refrigerators and this one is absolutely the best I have ever owned. The design is the best and it keeps everything so dang cold !
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 6, 2026
Hi, JohnC75! Thank you for taking the time to share your feedback. We’re happy to hear your new refrigerator is delivering strong performance and keeping everything consistently cold, especially compared to other units you’ve owned.
At Frigidaire, we focus on combining thoughtful design with dependable cooling performance, so it’s great to know the design and functionality are meeting your expectations.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to help. -Angel
At Frigidaire, we focus on combining thoughtful design with dependable cooling performance, so it’s great to know the design and functionality are meeting your expectations.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 4, 2026
Posted by: HMYB
[This review was collected as part of a promotion.] My new refrigerator looks great! I really like the design and placement of the shelves. The crisper doors with their special seal to keep fruits and vegetables at their best, is a great feature. It is quiet when it runs and I’m thankful to have this refrigerator.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 7, 2026
Hi HMYB!
Thank you for taking the time to share your wonderful feedback with us. We’re delighted to hear that you’re enjoying your new Frigidaire refrigerator and appreciate the design, shelf placement, and crisper features that help keep your food fresh.
It’s also great to know that the quiet operation has added to your overall experience. We truly appreciate your kind words and are grateful that you chose Frigidaire for your home.
If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful feedback with us. We’re delighted to hear that you’re enjoying your new Frigidaire refrigerator and appreciate the design, shelf placement, and crisper features that help keep your food fresh.
It’s also great to know that the quiet operation has added to your overall experience. We truly appreciate your kind words and are grateful that you chose Frigidaire for your home.
If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on July 4, 2026
Posted by: Tina7481
[This review was collected as part of a promotion.] Really love it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 8, 2026
Hi Tina7481!
Thank you for taking the time to share your feedback. We're thrilled to hear that you're really loving your Frigidaire counter-depth French-door refrigerator!
Your support means a great deal to us, and we're grateful you chose Frigidaire for your home.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We're thrilled to hear that you're really loving your Frigidaire counter-depth French-door refrigerator!
Your support means a great deal to us, and we're grateful you chose Frigidaire for your home.
If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on July 3, 2026
Posted by: Enid59
[This review was collected as part of a promotion.] Easy to set up, even the ice maker. Like the doors that close by itself at 5 inches.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 6, 2026
Hi Enid59, thank you for sharing your feedback! We’re glad to hear your Frigidaire appliance was easy to set up and that the ice maker installation went smoothly. It’s also great to know you’re enjoying the convenience of the auto-close doors. They’re designed to help improve efficiency and ensure nothing is left slightly open.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge
on July 3, 2026
Posted by: Ny bunny
[This review was collected as part of a promotion.] Very nice refrigerator keeps things nice and cold. Easy to use settings. The freezer is advertised as self closing, but that is not true. Even the one in the showroom had the same issue. It didn’t even close from an inch away.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 7, 2026
Hi there. Thank you for sharing your feedback! We're glad to hear that you're enjoying the cooling performance and easy-to-use settings of your Frigidaire refrigerator. We appreciate you bringing your concerns about the freezer door closing feature to our attention. The freezer drawer is designed to close smoothly when properly aligned and installed, but factors such as leveling, drawer alignment, or installation conditions can affect its performance. We recommend checking that the unit is level and that the drawer is aligned correctly. If you need further assistance, we'd be happy to help troubleshoot.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on July 3, 2026
Posted by: Fridgey1
[This review was collected as part of a promotion.] Great fridge, plenty of space and perfect fit.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 7, 2026
Hi there. Thank you for sharing your feedback! We're happy to hear that you're enjoying your Frigidaire refrigerator and that the spacious interior and fit are working perfectly for your needs. We appreciate you choosing Frigidaire and hope you continue to enjoy your appliance for years to come.
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com