Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,421 Reviews)
Rating breakdown 6,421 reviews
5 Stars
4,855
4 Stars
1,300
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Condo
on March 21, 2023
Posted by: Melody10
[This review was collected as part of a promotion.] Best refrigerator we have ever had. Fits our needs and looks great.
Perfect size for our condo.
Perfect size for our condo.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poor door bin design
on March 21, 2023
Posted by: KayeRB
[This review was collected as part of a promotion.] Frigidaire decided to go cheap on the supports for the upper door bin. Two small hollow plastic pieces hold the bin in place. After 13 months the bin literally fell out. These two small pieces have compressed and no longer can hold the bin in place. The same thing is occurring on the other door. The fix is to replace the ENTIRE door. How can this be cost effective? And, if they have not changed the design, this will be a perennial problem.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 24, 2023
Hello, KayeRB! We're disheartened to hear that the appliance didn't meet your expectations. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we hope that we can better serve your needs in the future. Reviews like ours let us know what should be implemented in future designs, and we appreciate you taking the time to share. Should you have any other concerns we may be able to help with, you can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience. Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product for the money
on March 21, 2023
Posted by: Tater tot
[This review was collected as part of a promotion.] Purchased for our second home. What more do you need ??
Written by a customer while visiting frigidaire.com
Customer Rating
4
lighting
on March 23, 2023
Posted by: maxiesmom
[This review was collected as part of a promotion.] love the design just wish thatthere was lighting in the freezer compartment
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 23, 2023
Posted by: 5EP3
[This review was collected as part of a promotion.] No light in freezer area and scratches easily. Otherwise fine
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 24, 2023
Posted by: Kev in Sequim
[This review was collected as part of a promotion.] Needs freezer light
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 24, 2023
Posted by: turandot
[This review was collected as part of a promotion.] I bought this model Frigidaire refrigerator last summer. It satisfied a need that I had for a counter depth model and a preference for a bottom freezer. . I wasn't sure about the capacity being enough for my needs since I had been living with a 24.7 cubic foot side by side monster for 20 years. Here are my conclusions based on 8 months of use:
The freezer compartment is well organized with 3 separate storage compartments
All doors and moving parts function smoothly and quietly
The double-door refrigeration compartment offers a really wide and complete field of view. Counter depth reveals all of your food at eye level. There is no more reaching and fumbling for items which have disappeared to the back.
The air filter if well-positioned and actually works - no more nasty odors or open boxes of baking soda.
The 17.6 cubic foot capacity easily holds more than my previous 24.7 unit. This is due to a terrific design layout.
It is very easy to clean up any spills also due to the intelligent design.
Best of all, it fit my budget. Almost all other counter depth models are priced significantly higher.
Thanks you Frigidaire.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 24, 2023
Posted by: Xray72
[This review was collected as part of a promotion.] Purchased this Frigidaire refrigerator several weeks ago after doing much research. The Frigidaire name has always stood for quality and longevity. I have a small kitchen and this model fits beautifully in a small area. For being on the smaller side for cubic feet there is an amazing amount of internal room. I have modernized the look of my kitchen with the double door refrigerator and bottom freezer. We are very happy with our purchase. I absolutely love it!!! Thanks Frigidaire!
Written by a customer while visiting frigidaire.com