Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,731 Reviews)
Open Ratings Snapshot
Rating breakdown 7,731 reviews
5 Stars
5,876
4 Stars
1,556
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
on September 9, 2025
Posted by: Char50
[This review was collected as part of a promotion.] Happy with my Refrigerator. Love bottom Freezer!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love it
on September 9, 2025
Posted by: lv2bntn
We are very satisfied with this refrigerator. The freezer has multiple compartments and easy to get food in and out.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 10, 2025
Hi there. Thank you for sharing your feedback! We’re delighted to hear you’re very satisfied with your new refrigerator and that the freezer’s multiple compartments make it easy to organize and access your food. We truly appreciate you choosing Frigidaire and hope you continue to enjoy your appliance for years to come. If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. Best Regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on September 8, 2025
Posted by: Delilama
[This review was collected as part of a promotion.] works very well. Small ice cubes?? Also seems like there should be a 4 shelf. only has 3 currently
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 10, 2025
Thank you for your feedback! We’re glad to hear your refrigerator is working well. Regarding the ice cubes, the size is designed for optimal freezing and dispensing, but we appreciate your input. As for the shelves, the current model comes with three shelves, but we understand how an additional shelf could add convenience. We’ll be sure to share your suggestion with our product team. If you have any other questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
We love it!
on September 8, 2025
Posted by: Qbjunkie
[This review was collected as part of a promotion.] We haven’t had this fridge very long, but we are loving it! It has plenty of room. We also love the ice maker! This is also just the right size for our small space.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 8, 2025
Thank you so much for sharing your experience with us! We’re thrilled to hear that your new refrigerator is the perfect fit for your space and that you’re enjoying both the roomy interior and the convenience of the ice maker. It’s always wonderful to know when our appliances are meeting the needs of our customers and making daily life a little easier. If you ever have any questions about your appliance, need support, or would simply like guidance on how to get the most out of its features, our team would be happy to assist. You can reach us anytime through Live Chat at Frigidaire.com, or by calling us at 1-800-374-4432, Monday through Friday, 8:30 am–8:00 pm EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on September 8, 2025
Posted by: djb25
[This review was collected as part of a promotion.] Love the look of my new refrigerator and the french doors.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 9, 2025
We’re so glad to hear that you’re loving the look of your new refrigerator and the convenience of the French doors! Thank you for sharing your experience with us—it’s wonderful to know that your new appliance is a great fit for your home. If you ever have any questions about features, care, or performance, our team is here to help. You can connect with us anytime through Live Chat at Frigidaire.com or call our Customer Care team at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on September 8, 2025
Posted by: Buddy 54
[This review was collected as part of a promotion.] I love my Refrigerator .It’ has a lot of room inside and organized. Stays cold and quiet running.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 8, 2025
Thank you for your kind review! We’re so happy to hear that you’re enjoying your new refrigerator and that it provides the space, organization, and quiet performance you were looking for. It’s wonderful to know it’s keeping everything perfectly chilled while making your daily routine easier. If you ever have any questions or need support in the future, our team will be glad to assist. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 am–8:00 pm EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on September 7, 2025
Posted by: NTCGK12
[This review was collected as part of a promotion.] I like the layout. It's not too tall (I'm 5'3) so I can see and reach everything. I like the drawers in the freezer.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, September 9, 2025
Thank you for sharing your feedback! We’re so happy to hear that the layout and freezer drawers are working well for you—and that the height is just right for easy access. It’s great to know the design is making your daily use more convenient! Thanks for choosing Frigidaire! If you will need assistance in the future, please don’t hesitate to reach out. You can reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
that's the ticket
on September 7, 2025
Posted by: oldybutgoody
[This review was collected as part of a promotion.] was looking for something to fit specific height constraints and this fridge got the job done. just going off the specs, it would seem to have less capacity than others but that is deceiving. plenty of space for the fresh stuff. pitch the moldy stuff. not gonna eat it anyway. discipline baby. discipline.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 9, 2025
Thanks for sharing your experience, oldybutgoody! We’re glad to hear this fridge fit your space perfectly and that you’re finding plenty of room for your fresh items. You’re right—sometimes it’s all about keeping things fresh and organized (discipline definitely helps!). If you ever need any tips or assistance with your fridge, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
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