Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,731 Reviews)
Rating breakdown 7,731 reviews
5 Stars
5,876
4 Stars
1,556
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
3
on September 13, 2025
Posted by: Niko likes it
[This review was collected as part of a promotion.] Not happy with the fact that they were no photos of the back. I was shocked to see the back is open, exposing the wires and motor. Need more photos of the freezer to show how small the ice bin is.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 15, 2025
Thank you for taking the time to share your feedback with us. We truly understand how important it is to have clear and detailed product information, including images, when making a purchase decision. We’re sorry to hear that the available photos did not provide the level of detail you were hoping for, particularly regarding the back of the appliance and the freezer compartment. Your comments are valuable and will be shared with our team so we can continue improving the resources we provide to our customers. In the meantime, we’d be happy to review your concerns more closely and provide further details about the model you’re referencing. To allow us to better assist you, please connect with us directly through Live Chat at Frigidaire.com, or by calling our team at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Frig
on September 13, 2025
Posted by: First Review on refrigera
[This review was collected as part of a promotion.] So far, so good. Everything seems to be working fine. However, I must admit some recent videos about the brand have me worried.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The refrigerator is a perfect size for the space we have in the kitchen. The multiple drawers in the freezer sector is great too.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge for a smaller space!
on September 12, 2025
Posted by: MawMaw Sue
[This review was collected as part of a promotion.] This fridge is nice looking and a great fit for a smaller spaced kitchen (especially for these older ranch homes built in the 70's). Smaller fridge with an "ice maker" is also a big plus; and love the rounded type ice cubes it puts out!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator!
on September 12, 2025
Posted by: Pick26
[This review was collected as part of a promotion.] Great for small kitchens. Quiet & runs well. Excellent freezer space.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 15, 2025
Thank you for your great feedback, Pick26! We’re glad to hear our appliance is a perfect fit for your small kitchen, runs quietly, and offers excellent freezer space. Your satisfaction is very important to us! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what I wanted
on September 12, 2025
Posted by: Best refrigerator yet
[This review was collected as part of a promotion.] It is just an amazing refrigerator I has more room that you would think the doors alone have more room that my old side by side it is just perfect for a large house or a small apartment I would buy this 10 times over.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 15, 2025
Thank you so much for your wonderful feedback, valued consumer! We’re thrilled to hear how much you love your refrigerator and that the spacious doors and interior are exceeding your expectations. Knowing it’s the perfect fit for your home means a lot to us. We’d be honored to have you choose Frigidaire 10 times over! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you again, and have a great rest of your day! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
My refrigerator
on September 12, 2025
Posted by: Scott69er87
[This review was collected as part of a promotion.] Love it lots of room
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 12, 2025
Thank you! We’re so glad you’re enjoying the spaciousness of your new refrigerator. If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we needed.
on September 11, 2025
Posted by: Lotus54
Our LG fridge died at not quite 5 years old. We wanted one that looked similar, but a little smaller, and not an LG. I asked the serviceman what brand he recommended, and he replied that they get the fewest service calls for Frigidaire. This fridge is perfect. It does make some strange sounds at times, but that doesn't stop me from loving this fridge.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 12, 2025
Thank you for sharing your experience and for choosing Frigidaire! We’re glad to hear the fridge is a great fit for your needs. We understand that new appliances can sometimes have unfamiliar sounds, but we’re happy it hasn’t affected your overall satisfaction. If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards
-Christian
-Christian
Written by a customer while visiting frigidaire.com