Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7 out of 5
4.7
(7,731 Reviews)
Open Ratings Snapshot
Rating breakdown 7,731 reviews
5 Stars
5,876
4 Stars
1,556
3 Stars
177
2 Stars
52
1 Star
70
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5 out of 5
5
Finally a french door fridge that fits my space!
on September 17, 2025
Posted by: JCKP
[This review was collected as part of a promotion.] We'd been hoping for years that someone would make a small french door fridge that would fit in my relatively narrow space. Had been making do with an old school top freezer/ bottom fridge and keeping a knee pad by the fridge to get to stuff in the back. This is just what we needed.......not too big but ever so much better accessability. Nice LED lighting in the fridge but a little dissappointed there isn't any lighing in the freezer. Don't use an icemaker so can't comment on that except to say that it's easy to make sure the icemaker is turned off . Nice little fridge....I'll bet they sell a LOT of these!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 17, 2025
We’re thrilled to hear that this small French door refrigerator is the perfect fit for your space and has improved accessibility compared to your old fridge! It’s great that you’re enjoying the LED lighting and ease of managing the ice maker. For any questions or support, our team is available through Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on September 17, 2025
Posted by: Frigidaire counter depth
[This review was collected as part of a promotion.] Nice clean looking counter depth refrigerator.
I like that it has an ice maker, there is no dispenser in the door, which has a much cleaner look.
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 17, 2025
Thank you for your feedback! We’re glad to hear you’re enjoying the sleek, clean look of your counter-depth refrigerator. The built-in ice maker is a great feature, and we agree—the streamlined design without a door dispenser adds a modern touch. We appreciate you sharing your thoughts! If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Nice, missing some standard features
on September 17, 2025
Posted by: Booboobennion
[This review was collected as part of a promotion.] A light in the freezer would be great. It should be a standardMy other bottom freezers always had a light. Also a downloadable manual would be very nice. I cannot believe you don’t offer that anymore. Ridiculous
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 18, 2025
Thank you for your valuable feedback. We understand how a freezer light and a downloadable manual would enhance your experience. We’ll be sure to pass your suggestions along to the team for consideration. If you need assistance locating a manual or have any other questions, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Fits the space perfectly!
on September 17, 2025
Posted by: Mdedie
[This review was collected as part of a promotion.] I have a smaller galley kitchen and had really wanted a fridge with French doors, but the space was smaller than most kitchens. I ordered this counter depth fridge and it fits perfectly! I love this sleek design and all the layout of the shelves!
Response from frigidaire.comBy Christian, Online Outreach Specialist, September 17, 2025
Thank you for sharing your experience! We’re so glad to hear that the counter-depth fridge fits perfectly in your smaller galley kitchen. The sleek design and smart shelf layout really make a difference, don’t they? We hope it continues to be a great fit for your space and needs! If you ever need anything, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Best Regards

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Love My New Refrigerator
on September 16, 2025
Posted by: GNONELLA32
[This review was collected as part of a promotion.] This refrigerator is perfect for me in so many ways. I live alone so it's the perfect size for me. I have never had a freezer on the bottom. It fits way more than my old top freezer. And I love how bright the inside of the refrigerator is. Could not be happier.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, September 18, 2025
Hi, GNONELLA32! Thank you for sharing your wonderful experience with your new refrigerator! We’re delighted to hear that the size fits your needs perfectly and that you’re enjoying the spacious bottom freezer and bright interior. It’s great to know the fridge is making your daily life easier and more enjoyable. We couldn’t be happier to have you as a satisfied customer! If you ever need any assistance or have questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great product!
on September 16, 2025
Posted by: Whileigh33
[This review was collected as part of a promotion.] This is a great product! Will definitely buy more Frigidaire products in the future!
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 18, 2025
Thank you so much for your kind words, Whileigh33! We’re thrilled to hear you’re happy with your product and look forward to serving you again with more Frigidaire appliances in the future. If you have any questions, suggestions, or concerns, please feel free to reach out via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks again for choosing Frigidaire! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Fridge
on September 16, 2025
Posted by: Sdvick72
[This review was collected as part of a promotion.] Very nice small spaces fridge for my condo
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 18, 2025
Thank you for your feedback, Sdvick72! We’re glad to hear the fridge fits nicely in your condo’s small space. If you have any suggestions, comments, or concerns, please don’t hesitate to reach out via Live Chat on our website or by calling Customer Support at 1-800-374-4432. We’re here Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thanks for choosing Frigidaire! – Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Good brand… trust the reviews
on September 16, 2025
Posted by: Jo_23
[This review was collected as part of a promotion.] I heard Frigidaire is a really good brand so I trusted the reviews and glad i did. I love the French door and how roomy it is. I haven’t had any issues with it. Only thing is the ice maker is loud and comes with no scooper. Other than that it’s a great fridge
Written by a customer while visiting frigidaire.com
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