Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,377 Reviews)
Rating breakdown 6,377 reviews
5 Stars
4,820
4 Stars
1,291
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Fits well in small kitchen
on December 26, 2022
Posted by: CLSJ
[This review was collected as part of a promotion.] Fits well in small kitchen along with plenty of usable space inside. Attractive too.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 27, 2022
Posted by: Leelee12
[This review was collected as part of a promotion.] I have very limited space and after much research found this and love it...very pleased with the purchase and product!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good fridge
on December 29, 2022
Posted by: Jeen
[This review was collected as part of a promotion.] I'm new to the French-door style, but the drawer seems a bit wobbly, and overall, this model doesn't fit as much food as my former top-freezer-style fridge. But it's bright, new, and fully functioning.
Response from frigidaire.comBy Christy, Online Outreach Specialist, January 4, 2023
Thanks for taking the time to share your experience and feedback with us. If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 29, 2022
Posted by: mickeyjo
[This review was collected as part of a promotion.] The fridge is well thought out and very functional. Down sides are no light in the freezer, and poor spacing of the limited number of door bins provided. A lot of lost space. Also no deli drawers. We ordered clip on drawers online to add for cheeses and deli goods.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 2, 2023
Posted by: Kd001
[This review was collected as part of a promotion.] Door shelves are difficult to install. Included instructions are virtually useless
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointed
on January 3, 2023
Posted by: Blancaflor
[This review was collected as part of a promotion.] I had heard so many good things about this brand; however, the refrigerator we received was not functioning properly! The freezer was not working and it was not cooling. We had to throw away all our groceries. It was just a terrible experience all together.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, January 9, 2023
Hello Blancaflor! We apologize for any disappointment your new refrigerator has caused you and thank you for bringing it to our attention. Upon the installation of your appliance, it is recommended that the appliance is plugged in and set to the recommended temperature for 24 hours before groceries are placed inside. We see you have been in touch with us regarding your concerns and the service has resolved the issue. If you need any further assistance, we are here to help! Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. Best, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy refrigerator
on January 5, 2023
Posted by: Scottn61
[This review was collected as part of a promotion.] When the condenser comes on, it’s loud. When the icemaker demands water, it sounds like a faucet turning on and off.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 6, 2023
Hi, Scottn61!
Thanks for reaching out! It is normal for the compressor and ice maker to make some noise as they run, though it should not be overly loud. Some types of flooring or enclosed cabinetry may amplify the volume. Check out the following video for help identifying normal operating sounds: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. If you have any additional questions, feel free to reach out to us by Live Chat or by phone a 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Thanks for reaching out! It is normal for the compressor and ice maker to make some noise as they run, though it should not be overly loud. Some types of flooring or enclosed cabinetry may amplify the volume. Check out the following video for help identifying normal operating sounds: https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/. If you have any additional questions, feel free to reach out to us by Live Chat or by phone a 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for updating a small kitchen!
on January 6, 2023
Posted by: agrayson
[This review was collected as part of a promotion.] We love our new fridge. We replaced an old, yucky fridge that came with the house. This fridge is the perfect size for my little family of 4. It’s nice and quiet. Highly recommend!
Written by a customer while visiting frigidaire.com