Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,430 Reviews)
Rating breakdown 7,430 reviews
5 Stars
5,637
4 Stars
1,502
3 Stars
171
2 Stars
50
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Excellent addition to our kitchen
on July 7, 2026
Posted by: roz2026
[This review was collected as part of a promotion.] I’m so pleased with our new fridge. The bottom freezer is much easier to use than the old model with the freezer on top. The compartments make it easier to organize contents of both the fridge and the freezer.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 7, 2026
Hi there, Valued Customer,
Thank you for taking the time to share your experience! We're delighted to hear you're so pleased with your new refrigerator. It's great to know that the bottom freezer design is more convenient for you and that the compartments make organizing both the refrigerator and freezer easier. We truly appreciate your feedback and hope your new refrigerator continues to make everyday life more convenient. Thank you for choosing our brand!
If you have any questions or need assistance in the future, please don't hesitate to contact us. You can reach us through our live chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you in any way we can.
Thank you for choosing Frigidaire. Have a wonderful day!
Best regards,
Chris
Thank you for taking the time to share your experience! We're delighted to hear you're so pleased with your new refrigerator. It's great to know that the bottom freezer design is more convenient for you and that the compartments make organizing both the refrigerator and freezer easier. We truly appreciate your feedback and hope your new refrigerator continues to make everyday life more convenient. Thank you for choosing our brand!
If you have any questions or need assistance in the future, please don't hesitate to contact us. You can reach us through our live chat at www.frigidaire.com or by calling our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We'll be happy to assist you in any way we can.
Thank you for choosing Frigidaire. Have a wonderful day!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fine by me
on July 7, 2026
Posted by: Nicknamealreadyexists
This Frigidaire model works very well for me. It fits in perfectly in the space I have. I prefer the French doors up top and freezer on the bottom. I am single and living by myself and the capacity is just right. It looks great and I got a great deal on top of it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 8, 2026
Hi there, thank you for sharing your feedback! We're delighted to hear that your FRFG1723AV refrigerator is a great fit for your space and lifestyle. It's wonderful to know that you enjoy the French door design, bottom freezer layout, appearance, and the capacity that works well for your needs.
We appreciate you choosing Frigidaire and taking the time to share your experience.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
We appreciate you choosing Frigidaire and taking the time to share your experience.
If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to assist you.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fpso far so good
on July 6, 2026
Posted by: Sheri Allen
[This review was collected as part of a promotion.] We just got it, so it doing great
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 10, 2026
Hi there. Thank you for your feedback! We’re glad to hear your new Frigidaire appliance is off to a great start. We appreciate you choosing Frigidaire and hope you continue to enjoy its performance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on July 6, 2026
Posted by: Slade91
[This review was collected as part of a promotion.] Coming from a regular top freezer fridge, this one is much more spacious, & we love the digital temperature setting.
Response from frigidaire.comBy Rox, Online Outreach Specialist, July 7, 2026
Hi, Slade91!
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re delighted to hear that you’re enjoying the extra space compared to your previous top freezer model and that the digital temperature controls have been a great feature for you.
It’s wonderful to know your new refrigerator is making a positive difference in your kitchen. We truly appreciate you taking the time to share your experience and thank you for choosing Frigidaire.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re delighted to hear that you’re enjoying the extra space compared to your previous top freezer model and that the digital temperature controls have been a great feature for you.
It’s wonderful to know your new refrigerator is making a positive difference in your kitchen. We truly appreciate you taking the time to share your experience and thank you for choosing Frigidaire.
If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Keeping things cool!
on July 6, 2026
Posted by: Cath71
[This review was collected as part of a promotion.] My old refrigerator stopped working so the hunt began for a replacement. Due to height restrictions because of an overhead cabinet, choices were limited. The shelf set up in the frig maximizes space. I would love to have a door alarm but this model does not. The freezer space is divided into 3 different areas and seems smaller than I expected. Overall though I am pleased.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 8, 2026
Hi Cath71!
Thank you for taking the time to share your feedback about your new Frigidaire refrigerator. We're pleased to hear that you are enjoying the space-saving design and that the shelf configuration helps maximize storage in your kitchen.
We also appreciate you sharing your thoughts about the door alarm feature and freezer organization. Customer feedback like yours is valuable and helps us continue improving our products to better meet our customers' needs.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your new Frigidaire refrigerator. We're pleased to hear that you are enjoying the space-saving design and that the shelf configuration helps maximize storage in your kitchen.
We also appreciate you sharing your thoughts about the door alarm feature and freezer organization. Customer feedback like yours is valuable and helps us continue improving our products to better meet our customers' needs.
Thank you for choosing Frigidaire. If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good refrigerator
on July 5, 2026
Posted by: Djsmith99
[This review was collected as part of a promotion.] My only complaint is that there is not a light in the freezer. Otherwise it’s a good refrigerator.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 10, 2026
Thank you for taking the time to share your feedback. We are pleased to hear that you are enjoying your new refrigerator overall.
We appreciate you sharing your suggestion regarding the freezer lighting. We understand how an interior freezer light could make it easier to locate items, and customer feedback like yours is invaluable in helping us identify features that matter most to our owners. We will be sure to share your comments with the appropriate teams for future consideration.
Thank you for choosing Frigidaire. We truly appreciate your support and are glad your refrigerator is meeting your needs. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We appreciate you sharing your suggestion regarding the freezer lighting. We understand how an interior freezer light could make it easier to locate items, and customer feedback like yours is invaluable in helping us identify features that matter most to our owners. We will be sure to share your comments with the appropriate teams for future consideration.
Thank you for choosing Frigidaire. We truly appreciate your support and are glad your refrigerator is meeting your needs. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
Review Frigidaire Refrigerator
on July 5, 2026
Posted by: Mimi Thoughts
[This review was collected as part of a promotion.] Great overall. Good layout.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 7, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new refrigerator.
It’s wonderful to know that you are pleased with its overall performance and well-designed layout. We strive to create appliances that offer both convenience and practical organization, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that you are pleased with its overall performance and well-designed layout. We strive to create appliances that offer both convenience and practical organization, and we’re thrilled that your new refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on July 5, 2026
Posted by: Jamies12
[This review was collected as part of a promotion.] Love my refrigerator
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 8, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear that you love your Frigidaire refrigerator. We appreciate you choosing Frigidaire and are happy to be a part of your home.
Thank you for taking the time to share your experience with us!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for taking the time to share your experience with us!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com