Customer reviews from frigidaire.com
Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(7,690 Reviews)
Rating breakdown 7,690 reviews
5 Stars
5,846
4 Stars
1,548
3 Stars
174
2 Stars
52
1 Star
70
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Frigidaire - 31 in. Wide 18 Cu. Ft. Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
5
Big Capacity in a Small Footprint
on August 17, 2026
Posted by: Iggal
[This review was collected as part of a promotion.] Previously had a 21 cf side-by-side. This one is 17.5 cf French door. I usually have a lot of frozen food, so was concerned about the freezer space. Much better use of space; the glider drawers really maximize it.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 17, 2026
Dear Valued Customer,
Thank you for sharing your experience! We’re glad to hear that your new French door refrigerator has exceeded your expectations, especially when it comes to freezer storage.
It’s great to know that the gliding drawers help maximize the available space and make it easier to organize your frozen foods. We truly appreciate you choosing our product and taking the time to share your feedback!
Should you have any other questions or concerns that we may be able to assist with, please connect with us via live chat at frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your experience! We’re glad to hear that your new French door refrigerator has exceeded your expectations, especially when it comes to freezer storage.
It’s great to know that the gliding drawers help maximize the available space and make it easier to organize your frozen foods. We truly appreciate you choosing our product and taking the time to share your feedback!
Should you have any other questions or concerns that we may be able to assist with, please connect with us via live chat at frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sleek
on August 17, 2026
Posted by: Country Road
[This review was collected as part of a promotion.] The refrigerator is very sleek, compact and easy to use.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 19, 2026
Hi Country Road, thank you for the wonderful feedback! We’re delighted to hear that you’re enjoying the sleek, compact design of your Frigidaire refrigerator and that you find it easy to use. We truly appreciate you taking the time to share your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice replacement
on August 17, 2026
Posted by: KLC1957
[This review was collected as part of a promotion.] New unit works great. Like the interior layout. Unit runs quietly. Looks great in the kitchen.
Response from frigidaire.comBy Chris, Online Outreach Specialist, August 17, 2026
Dear Valued Customer,
Thank you for sharing your feedback! We’re thrilled to hear that your new unit is working great and that you’re enjoying the interior layout and quiet operation. It’s also wonderful to know that you love how it looks in your kitchen.
We truly appreciate you choosing our product and hope you continue to enjoy it for many years to come!
Should you have any other questions or concerns that we may be able to assist with, please connect with us via live chat at frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback! We’re thrilled to hear that your new unit is working great and that you’re enjoying the interior layout and quiet operation. It’s also wonderful to know that you love how it looks in your kitchen.
We truly appreciate you choosing our product and hope you continue to enjoy it for many years to come!
Should you have any other questions or concerns that we may be able to assist with, please connect with us via live chat at frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
My New Fridge
on August 16, 2026
Posted by: K2026
[This review was collected as part of a promotion.] I ordered this new model after spending lots of time reviewing products on line and in store. While not necessarily the fridge I ultimately wanted, it is working well and I am happy. I wish the freezer drawers were a little more sturdy and it seems like you need to be sure to push the drawer in to be sure the ice maker works properly.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 17, 2026
Hi K2026!
Thank you for choosing Frigidaire and for sharing your experience with your new refrigerator. We’re glad to hear that it’s working well and that you’re happy with your purchase. We also appreciate your feedback regarding the freezer drawers and ice maker, as these details are important to us.
We’ll be sure to share your comments with our team for consideration. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for choosing Frigidaire and for sharing your experience with your new refrigerator. We’re glad to hear that it’s working well and that you’re happy with your purchase. We also appreciate your feedback regarding the freezer drawers and ice maker, as these details are important to us.
We’ll be sure to share your comments with our team for consideration. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Purchase
on August 16, 2026
Posted by: Moe2007
[This review was collected as part of a promotion.] I love the space of the inside drawers and the functionality of the freezer. My mother and aunt enjoy the ice maker as they are addicted ice. It fits perfectly in its space. The handles were easy to attach and I loved that for me.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 17, 2026
Hi Moe2007!
Thank you for sharing your wonderful feedback! We’re delighted to hear that you’re enjoying the spacious drawers, functional freezer, and convenient ice maker. It’s also great to know that the refrigerator fits perfectly in your space and that the handles were easy to attach.
We truly appreciate you choosing Frigidaire. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful feedback! We’re delighted to hear that you’re enjoying the spacious drawers, functional freezer, and convenient ice maker. It’s also great to know that the refrigerator fits perfectly in your space and that the handles were easy to attach.
We truly appreciate you choosing Frigidaire. If you need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge fits mobile home perfect
on August 16, 2026
Posted by: Refrigeratorbilly
[This review was collected as part of a promotion.] Went right in space in mobile home
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 17, 2026
Hi Refrigeratorbilly!
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re happy to hear that it fit perfectly in the space in your mobile home and met your needs.
We truly appreciate you choosing Frigidaire. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire refrigerator! We’re happy to hear that it fit perfectly in the space in your mobile home and met your needs.
We truly appreciate you choosing Frigidaire. If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Counter depth with a lot of room!
on August 16, 2026
Posted by: consumer 99
[This review was collected as part of a promotion.] We prefer a counter depth refrigerator for space and appearance reasons. We are very happy that the design and layout of the refrigerator allows for ample room for storage. The freezer has extra drawers that allow you to separate items more effectively. We have only had the refrigerator for a short time, but we are looking forward to using it for a long time!
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 20, 2026
Hi, Consumer 99!
Thank you for sharing your wonderful feedback! We're thrilled to hear you're enjoying the counter-depth design and are impressed by how much storage space the layout provides. It's great to know the extra freezer drawers are helping you keep everything organized and easy to separate. We truly appreciate you choosing Frigidaire and hope your new refrigerator continues to meet your needs for many years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your wonderful feedback! We're thrilled to hear you're enjoying the counter-depth design and are impressed by how much storage space the layout provides. It's great to know the extra freezer drawers are helping you keep everything organized and easy to separate. We truly appreciate you choosing Frigidaire and hope your new refrigerator continues to meet your needs for many years to come!
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 16, 2026
Posted by: dvah
[This review was collected as part of a promotion.] Love my new fridge! Plenty of space, whisper quiet and looks great in my kitchen. Wish I had bought Frigidaire sooner.
Response from frigidaire.comBy Angel, Online Outreach Specialists, August 19, 2026
Hi, dvah! Thank you for sharing your wonderful feedback about your new Frigidaire French-Door Refrigerator! We’re thrilled to hear that you’re loving the spacious interior, whisper-quiet operation, and stylish look in your kitchen. It’s especially great to know that you’re wishing you had made the switch to Frigidaire sooner!
If you need any assistance in the future, please feel free to connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’ll be happy to help keep things cool and comfortable! – Angel
If you need any assistance in the future, please feel free to connect with us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’ll be happy to help keep things cool and comfortable! – Angel
Written by a customer while visiting frigidaire.com