Customer reviews from frigidaire.com
Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Average customer rating
4.7
(6,421 Reviews)
Rating breakdown 6,421 reviews
5 Stars
4,855
4 Stars
1,300
3 Stars
153
2 Stars
47
1 Star
66
Customer Reviews for Frigidaire - 18 Cu. Ft Counter Depth French Door Refrigerator with CrispSeal Crispers - White
Customer Rating
4
on March 10, 2023
Posted by: Anne4
[This review was collected as part of a promotion.] love our new fridge BUT trying to find a replacement "bin" for the right side door, lowest bin, which would be next to the the lowest drawer, Unfortunately, it was already cracked when it arrived, but not discovered until after delivery was made. I have not been able to find a replacement bin on your website.
Written by a customer while visiting frigidaire.com
Customer Rating
5
jhillizzle forealzlle
on March 10, 2023
Posted by: frieght train
[This review was collected as part of a promotion.] I like it better than my last one that I think was a maytag the layout is alot better on this one even though the overall footprint is smaller I can actually fit more of what I need in it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on March 11, 2023
Posted by: Downsizing to condo
[This review was collected as part of a promotion.] Compact and yet spacious. Going from large top of line Bosch to this one for condo was a little scary but love it! Did find door shelves hard to put in. But secure now for sure. Freezer compartmented I like instead of 2 separate drawers. No searching for smaller items.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fridge
on March 11, 2023
Posted by: klux
[This review was collected as part of a promotion.] We had some space constraints and this counter-depth fridge is perfect. When the doors open, the width is not much more than when closed. Love the ability to adjust shelves to multiple levels. The freezer has 3 different compartments so it holds much more than expected. Thought we wouldn't be able to get this one, but so glad it worked out. Love it!!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Just the right size for my small kitchen.
on March 11, 2023
Posted by: Vtblume
[This review was collected as part of a promotion.] We are still in the middle of our remodel, and not yet living in the home- so although plugged in, we have not yet connected the water supply and are not actually using this yet. Fits the space perfectly, and looks great in the new kitchen area. I have been startled a few times by how loud a noise it has made, very loud rapid tapping for 10-12 seconds! Sounds like an automatic weapon! I am concerned that if this continues once we are living in the home that it is loud enough to awaken us, and the kitchen is at the opposite end of our small house. Hoping it is a fluke and if so will upgrade my rating as that is the only negative. If it continues, Iwill be calling service as although it is fairly infrequent (although not there all the time to really know) it is really disruptive.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, March 13, 2023
Good day, Leila! We are sorry to hear that you have had to deal with these circumstances. This is not how our customer encounters are meant to be. Note that your high-efficiency refrigerator may introduce unfamiliar sounds. These new noises typically indicate the refrigerator is operating accurately. However, some surfaces, such as floors, walls, kitchen cabinets, and even certain floor plans, may make these sounds more noticeable. Visit https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/What-To-Do-If-Your-French-Door-Refrigerator-Makes-Noises/ to understand more about the normal sounds of operation. If the issue persists, please contact us at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you!
Sincere Regards,
Lauren
Sincere Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
3
Compact
on March 11, 2023
Posted by: Tot1057
[This review was collected as part of a promotion.] If compact depth is what you are looking for this is the fridge for you.
Response from frigidaire.comBy John, Online Outreach Specialist, March 13, 2023
Hi there, our valued customer! We appreciate you sharing your feedback on your refrigerator with us and knowing that you are satisfied with your overall experience with our product. Making sure that our customers are getting the most out of our products has been our top priority. Please spread your delightful discovery to your friends! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 11, 2023
Posted by: Karen 67
[This review was collected as part of a promotion.] Great fridge for a counter depth very large inside. Fits great without sticking out.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Awesome fridge
on March 11, 2023
Posted by: Mmmlove
[This review was collected as part of a promotion.] I lobe the three led lights
Written by a customer while visiting frigidaire.com